Power Tools Direct Reviews

Name: Power Tools Direct
Address: Unit J1, Dominion Way, Rustington, Littlehampton
Rating: 4.54

4.5 Rating 13,715 Reviews

93 %

of reviewers recommend Power Tools Direct

4.5

Based on 13,715 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 76%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Could Be Better

Visit Website

Phone:

01903 776610

Email:

support@powertoolsdirect.com

Location:

Unit J1, Dominion Way, Rustington
Littlehampton
BN16 3HQ

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Power Tools Direct 5 star review on 2nd March 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“excelent service”

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Posted 1 year ago

“order items on 10/10 and still showing as processed. poor delivery service and yes much cheaper than other retail store but i would rather have items and higher cost.”

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Posted 1 year ago

“The item was as described. Delivery was not not when promised. Had chase up my order.”

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Posted 1 year ago

“Competitive prices and good postage timing”

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Posted 1 year ago

“good products and service”

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Posted 1 year ago

“A good selection of tools. We ordered a dust extractor which some of the site search functions fid not find. It was delivered promptly.”

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Posted 1 year ago

“Economically priced tools, available immediately. Ordering was swift and easy. A great deal.”

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Posted 1 year ago

“Great service”

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Posted 1 year ago

“Excellent price and quick delivery - all good”

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Posted 1 year ago

“Great service and delivery time.”

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Posted 1 year ago

“excellent service, quick and helpful delivery of palleted item”

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Posted 1 year ago

“Paid for express delivery, now been waiting 8 days. Customer service non existent!”

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Posted 1 year ago

“Competitive price, easy ordering, good communication, delivery bang on time, just received product not used yet, but seems really substantial.”

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Posted 1 year ago

“Very happy with the experience”

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Posted 1 year ago

“On time and description”

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Posted 1 year ago

“Was promised 2 day delivery have been waiting 7 days”

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Posted 1 year ago

“Power Tools Direct have a range of quality products available to view on line and provide a good description of these products. I was able to find the door hinges I wanted at a good price, ordering was easy and delivery was quick with secure packaging. Whilst not a big purchaser I like that Power Tools Direct are there if needed.”

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Posted 1 year ago

“First time using this company, and a very good experience. A good price for what I needed, and delivery was agreeably swift. My new dust extractor is much quiter than my old one (thank goodness), so all in all I am very happy.”

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Posted 1 year ago

“Great just wondering what happened to the other order I placed r The same day”

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Posted 1 year ago

“Excellent,as described,good product+price,very quick delivery,very well packaged,AAA++”

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Posted 1 year ago

Power Tools Direct is rated 4.5 based on 13,715 reviews