Power Tools Direct Reviews

Name: Power Tools Direct
Address: Unit J1, Dominion Way, Rustington, Littlehampton
Rating: 4.57

4.6 Rating 13,329 Reviews

94 %

of reviewers recommend Power Tools Direct

4.6

Based on 13,329 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

01903 776610

Email:

support@powertoolsdirect.com

Location:

Unit J1, Dominion Way, Rustington
Littlehampton
BN16 3HQ

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Power Tools Direct 5 star review on 12th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great cheap quality”

Helpful Report

Posted 4 months ago

“Brilliant”

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Posted 4 months ago

“Very good and i like using you. My only point of consideration would be to issue a .PDF invocie, you may do this but i cannot see it and also update on delivery dates earlier. These are not complaints, brilliant company”

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Posted 4 months ago

“Ordered after 2 on Friday impression as paid extra would arrive Tuesday but did not tracking from Royal mail reported as unavailable.”

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Posted 4 months ago

“Quidk and easy service, delivered quickly and well wrapped thank you”

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Posted 4 months ago

“Perfect just what you want”

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Posted 4 months ago

“excellent”

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Posted 4 months ago

“very efficient service, pacage arrived very quickly , good price”

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Posted 4 months ago

“Slow delivery”

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Posted 4 months ago

“Excellent service great communication and fast delivery…”

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Posted 4 months ago

“Easy to use website, fast delivery with care, parcelled up securely”

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Posted 4 months ago

“Really quick service, parcel was delivered within 48hrs. Really good service. Thank you”

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Posted 4 months ago

“Geart price”

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Posted 4 months ago

“Great prices!”

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Posted 4 months ago

“Correct items delivered promptly,can't fault it will use again”

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Posted 4 months ago

“Received OK not used yet so cannot comment. It would be better to wait a couple of weeks before requesting a revue.”

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Posted 4 months ago

“Ordered new springs for WISS tin snips- fit perfectly and all now fit for purpose. Price very good and delivered as expected.”

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Posted 4 months ago

“Good quality tools, quick delivery, and reasonably priced”

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Posted 4 months ago

“Good genuine product and price with quick delivery would use again”

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Posted 4 months ago

“Ordered with delivery stated in 2 days. 2 days later, no tracking, no delivery and was told "it will be delivered today or tomorrow". Tomorrow came and went, and following up....told the item was out of stock, and may be in the following week. Pathetic service....and now lost a customer.”

Helpful Report

Posted 4 months ago

Power Tools Direct is rated 4.6 based on 13,329 reviews