Power Tools Direct Reviews

Name: Power Tools Direct
Address: Unit J1, Dominion Way, Rustington, Littlehampton
Rating: 4.57

4.6 Rating 13,331 Reviews

94 %

of reviewers recommend Power Tools Direct

4.6

Based on 13,331 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

01903 776610

Email:

support@powertoolsdirect.com

Location:

Unit J1, Dominion Way, Rustington
Littlehampton
BN16 3HQ

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Power Tools Direct 5 star review on 12th May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The Price was good however the express delivery wasn't.”

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Posted 2 years ago

“Very quick delivery , really happy with the quality of my purchase .”

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Posted 3 years ago

“I was happy what you provided plus I didn’t take too long to come”

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Posted 3 years ago

“Arrived 2 days later than expected but everything good”

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Posted 3 years ago

“Good all round”

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Posted 3 years ago

“The tool is fine for the job i got it for. Except the the scissor action could be stronger and that would make it a better tool.”

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Posted 3 years ago

“An excellent service , very competitive and prompt delivery. Nigel”

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Posted 3 years ago

“smooth no problems”

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Posted 3 years ago

“The goods received were what we wanted. However, as we live just around the corner from the Industrial unit we were disappointed that we weren't able to collect. Instead, the item was sent up to DHL at Gatwick only to be sent back to us, which meant we paid for unnecessary journeys and got the item a day later than we might have done. Surely there should be a collection facilities for local residents.”

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Posted 3 years ago

“Good quality product but delivery time length was poor”

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Posted 3 years ago

“Came in almost a week! Thought £30 was a fair bit for delivery but...... good machine!”

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Posted 3 years ago

“Good quality turf spade and good value for money. Delivery was quick ans efficient. Recommend this company for service and quality”

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Posted 3 years ago

“Pleased with purchases but post took to long”

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Posted 3 years ago

“The service was good as expected. However, the product was not good. It only sifts from the edges and its hard to keep pressure on the spring. no good unless the matter is very dry. I ended up pushing the soil through by hand I wouldn't recommend the product.”

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Posted 3 years ago

“Great product but slow and pricey delivery.”

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Posted 3 years ago

“Nice range of products”

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Posted 3 years ago

“+ Excellent Prices and Quality Branded goods! - This great service was let down by insufficient packaging which lead to goods being damaged in transit including the replacement because lessons were not learned. + Excellent After Sales Customer Service & Support! Overall Verdict - I would return to order from Power Tools Direct!”

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Posted 3 years ago

“Thermometer looks like it will do the job. Delivery took a longer than expected.”

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Posted 3 years ago

“Quality tools at reasonable prices. Fast delivery - everything arrived when it was supposed to.”

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Posted 3 years ago

“Items arrived but after date provided during my purchase”

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Posted 3 years ago

Power Tools Direct is rated 4.6 based on 13,331 reviews