Power Tools Direct Reviews

Name: Power Tools Direct
Address: Unit J1, Dominion Way, Rustington, Littlehampton
Rating: 4.57

4.6 Rating 13,261 Reviews

94 %

of reviewers recommend Power Tools Direct

4.6

Based on 13,261 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Could Be Better

Visit Website

Phone:

01903 776610

Email:

support@powertoolsdirect.com

Location:

Unit J1, Dominion Way, Rustington
Littlehampton
BN16 3HQ

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Power Tools Direct 5 star review on 12th August 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Pleased with the product just a bit slow in coming”

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Posted 3 years ago

“I was not told I had to be at home for this delivery so the driver did not leave it. I then gave instructions for the item to be left in the porch so the driver left it in the garage. Other than that no problems but obviously if you do not leave an item without the owner being present it would save you a lot of extra delivery time.”

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Posted 3 years ago

“Went online, great website - found what I needed, and clicked on the "express 2-3 day delivery" - it took two weeks to arrive! but when it did, the parts were exactly as I expected and were very well packed.”

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Posted 3 years ago

“Delivered on time and a good price”

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Posted 3 years ago

“Ordered delivered just what I needed”

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Posted 3 years ago

“good service and good price (cheaper than Machine Mart)”

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Posted 3 years ago

“Quality and price is excellent but delivery not so good, I paid for 2 to 3 day express delivery and it took 10 days”

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Posted 3 years ago

“Delivery took longer than stated”

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Posted 3 years ago

“Good pricing. Let down by late delivery.”

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Posted 3 years ago

“1st Item arrived damaged. however after contacting customer service item was replaced with a new one, excellant service, Manufacturers need to do something with the packaging, as the polystyrene they use is not up to the job.”

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Posted 3 years ago

“Boots are very comfortable and light”

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Posted 3 years ago

“Everything good but did not get the 10 year garentee . Can you help thanks”

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Posted 3 years ago

“Came when it said it should and good quality tool”

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Posted 3 years ago

“Product was excellent, and as advertised, courier was a little frustrating, said they had delivered and they hadn't even been, I was in all day! Eventually delivered couple of days later but shouldn't say they have been when they haven't.”

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Posted 3 years ago

“Only cheap plastic door knobs but value for money suited my needs pleased with them.”

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Posted 3 years ago

“Did what is said on the tin”

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Posted 3 years ago

“Excellent customer service. Delivered on time.”

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Posted 3 years ago

“Slight delay to order but was upgraded to next day delivery👍 Goods as described good service”

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Posted 3 years ago

“There was a small confusion re the delivery as order was stating completed, but had not at that time received item, it arrived 2 days later. The item arrived in a jiffy bag &whilst the postman was attempting to post it through the letter box he stabbed his finger, causing it to bleed, due to part of the item having a fold away pointed part which was not secure in transport, this needs to be addressed.”

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Posted 3 years ago

“Very good and efficient”

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Posted 3 years ago

Power Tools Direct is rated 4.6 based on 13,261 reviews