Power Tools Direct Reviews

Name: Power Tools Direct
Address: Unit J1, Dominion Way, Rustington, Littlehampton
Rating: 4.57

4.6 Rating 13,268 Reviews

94 %

of reviewers recommend Power Tools Direct

4.6

Based on 13,268 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

01903 776610

Email:

support@powertoolsdirect.com

Location:

Unit J1, Dominion Way, Rustington
Littlehampton
BN16 3HQ

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Power Tools Direct 5 star review on 12th August 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The price was competitive, the process was quick and easy. Just found the communication to be a bit difficult.”

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Posted 3 years ago

“Absolutely fine The service was fine thank you.would use again”

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Posted 3 years ago

“Excellent service in ordering and receiving the goods. The clamps were not of the best quality but extremely good value for money and completely satisfactory for the required tasks.”

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Posted 3 years ago

“Quick service and on time delivery”

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Posted 3 years ago

“Bought a box spanner. Great price and reasonably rapid delivery.”

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Posted 3 years ago

“Tools received in good working order and on time”

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Posted 3 years ago

“Good service and package packed well. Not fitted product yet so unable to comment further.”

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Posted 3 years ago

“Great price good service will use again”

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Posted 3 years ago

“Best price I could find. Good fast delivery with good communication. You have to rely on a good courier as item was not placed in an outer box which was not a problem for me.”

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Posted 3 years ago

“The items arrived and were of good quality. The delivery was a bit slow and the communication was lacking.”

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Posted 3 years ago

“Very efficient service. Cannot comment on the function of the product as it is gift for somebody for christmas”

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Posted 3 years ago

“Good service, prompt attention. Product was Sealey wooden tool chest at the best online price I could find. Product was cheaply made, in line with the cost.”

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Posted 3 years ago

“My item came as promised. Haven’t used it yet as it is a present for my son”

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Posted 3 years ago

“Easy ordering process and they accept Paypal which is a bonus. Could have been 5 stars but I would have liked a little more packing on the long trunking lengths.”

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Posted 3 years ago

“Competitive price. Prompt delivery. Issue with one item which needed returning for which I got no response to my email however after returning was promptly credited for the item.”

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Posted 3 years ago

“The only criticism of the company is that they didn’t use wrapping tape labelled fragile or glass. The paint I ordered was very well wrapped in bubble wrap, fortunately as the delivery driver thought it was okay to drop the package over a 6’6” gate onto block paving. How the tins survived I’ll never know, they were every shape you can think of.”

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Posted 3 years ago

“Very quick delivery but some minor damage. No warning of when goods to be delivered.”

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Posted 3 years ago

“had problems with deleriving and comms - but infairness recovered really well and quickly - even sent me a money off wine voucher!! about to order from them again and hoping it goes wrong!?! trust worthy , care about your custom - deserve to be bought from - well done thing always can go wrong you guys recovered marvellously”

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Posted 3 years ago

“Ordered and delivered no fuss no issues, works for me....”

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Posted 3 years ago

“Good product and delivery”

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Posted 3 years ago

Power Tools Direct is rated 4.6 based on 13,268 reviews