Power Tools Direct Reviews

Name: Power Tools Direct
Address: Unit J1, Dominion Way, Rustington, Littlehampton
Rating: 4.57

4.6 Rating 13,334 Reviews

94 %

of reviewers recommend Power Tools Direct

4.6

Based on 13,334 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Could Be Better

Visit Website

Phone:

01903 776610

Email:

support@powertoolsdirect.com

Location:

Unit J1, Dominion Way, Rustington
Littlehampton
BN16 3HQ

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Power Tools Direct 5 star review on 12th May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delivered when required”

Helpful Report

Posted 3 years ago

“Order delivered quickly, prior to previous email notification. The package was torn on delivery but item was intact.”

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Posted 3 years ago

“Delivery of the 2 items I ordered was prompt which was good. However, I have reservations regarding the utility of the 2 tool sharperners!”

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Posted 3 years ago

“Arrived promptly and in good order”

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Posted 3 years ago

“Very good”

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Posted 3 years ago

“gave a good service as promised”

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Posted 3 years ago

“Comunication hard work and delayed delivery but packed well and great item as described”

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Posted 3 years ago

“So far so good. Puddle pump and hose arrived, but not used yet”

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Posted 3 years ago

“The price was competitive, the process was quick and easy. Just found the communication to be a bit difficult.”

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Posted 3 years ago

“Absolutely fine The service was fine thank you.would use again”

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Posted 3 years ago

“Excellent service in ordering and receiving the goods. The clamps were not of the best quality but extremely good value for money and completely satisfactory for the required tasks.”

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Posted 3 years ago

“Quick service and on time delivery”

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Posted 3 years ago

“Bought a box spanner. Great price and reasonably rapid delivery.”

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Posted 3 years ago

“Tools received in good working order and on time”

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Posted 3 years ago

“Good service and package packed well. Not fitted product yet so unable to comment further.”

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Posted 3 years ago

“Great price good service will use again”

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Posted 3 years ago

“Best price I could find. Good fast delivery with good communication. You have to rely on a good courier as item was not placed in an outer box which was not a problem for me.”

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Posted 3 years ago

“The items arrived and were of good quality. The delivery was a bit slow and the communication was lacking.”

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Posted 3 years ago

“Very efficient service. Cannot comment on the function of the product as it is gift for somebody for christmas”

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Posted 3 years ago

“Good service, prompt attention. Product was Sealey wooden tool chest at the best online price I could find. Product was cheaply made, in line with the cost.”

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Posted 3 years ago

Power Tools Direct is rated 4.6 based on 13,334 reviews