Power Tools Direct Reviews

Name: Power Tools Direct
Address: Unit J1, Dominion Way, Rustington, Littlehampton
Rating: 4.57

4.6 Rating 13,346 Reviews

94 %

of reviewers recommend Power Tools Direct

4.6

Based on 13,346 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Could Be Better

Visit Website

Phone:

01903 776610

Email:

support@powertoolsdirect.com

Location:

Unit J1, Dominion Way, Rustington
Littlehampton
BN16 3HQ

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Power Tools Direct 5 star review on 12th May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered 3 items one was out of stock and had to chase the delivery”

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Posted 3 years ago

“Delivery a day later than promised ... otherwise good.”

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Posted 3 years ago

“speedy service, good prices, spoiled by inadequate packaging”

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Posted 3 years ago

“All good...”

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Posted 3 years ago

“My parcel arrived faster than expected. Product is right, what is not to like?”

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Posted 3 years ago

“On time. Well packed. Not yet used, hence no comment on performance.”

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Posted 3 years ago

“Exactly what I wanted delivered quickly”

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Posted 3 years ago

“Great product, quick delivery.”

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Posted 3 years ago

“arrived on time”

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Posted 3 years ago

“good product at affordable price . however I paid additional £6.95 for express delivery and it didn't arrive for over a week, had to email them to find out where my order is”

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Posted 3 years ago

“good communications re delivery”

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Posted 3 years ago

“Good product and good price , have yet to use it. Although dispatched quickly it took eight days to arrive due to courier delay”

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Posted 3 years ago

“Strong metal which was easy to install, thanks”

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Posted 3 years ago

“Availability, price and order process was all straightforward but the delivery let it down. Having paid extra for express delivery I was confused and disappointed when tracking information showed that the parcel was delayed by the carriers - DHL - with no explanation as to why. I chased the sales team twice and eventually the parcel turned up, delivered by a ‘man with a van’ not the regular DHL delivery man. It arrived JUST within the time frame!”

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Posted 3 years ago

“Great prices on the products I needed (Command hanging strips) with reasonable shipping times.”

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Posted 3 years ago

“Good prices, quick delivery, very good overall, BUT! would be nice if they would provide a telephone service, so you can verify important things quickly, Also, an option to collect, so you can save on delivery cost!”

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Posted 3 years ago

“Excellent range of tools.”

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Posted 3 years ago

“Very good service. Just a minor comment on far too big a box and consequently plenty of thankfully paper packaging Thank you.”

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Posted 3 years ago

“Very good service Cheers”

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Posted 3 years ago

“I have already taken part in a review and have asked for a replacement cutting head protective cover which was smashed on arrival at number 63. It would be good to be able to transport it in a car safely.”

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Posted 3 years ago

Power Tools Direct is rated 4.6 based on 13,346 reviews