Power Tools Direct Reviews

Name: Power Tools Direct
Address: Unit J1, Dominion Way, Rustington, Littlehampton
Rating: 4.57

4.6 Rating 13,346 Reviews

94 %

of reviewers recommend Power Tools Direct

4.6

Based on 13,346 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Could Be Better

Visit Website

Phone:

01903 776610

Email:

support@powertoolsdirect.com

Location:

Unit J1, Dominion Way, Rustington
Littlehampton
BN16 3HQ

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Power Tools Direct 5 star review on 12th May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“good service, but a shame delivery is costly, I was buying adhesive spray.”

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Posted 4 years ago

“Good prices and fast delivery.”

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Posted 4 years ago

“Unfortunately my original order was damaged in transit. The company offered a refund or replacement. The replacement arrived within a few days.”

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Posted 4 years ago

“As per advert. Good Service and cheap. Thanks”

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Posted 4 years ago

“Items are very competitively priced, with reasonable delivery charges. Items are delivered quickly and well packaged as well. The only problems I found was that due to Covid phones are unmanned, it also took three emails to get an invoice, if it wasn't for that, I'd have given 5 stars.”

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Posted 4 years ago

“Prompt delivery and item well protected”

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Posted 4 years ago

“Items received on time, and although packaging was good one item of the six was damaged not sure if this was done in shipping or it was sent out like it. Item was still ok to keep and I don’t think it worth getting on to them about this.”

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Posted 4 years ago

“delivery could have been a little sooner but the best price out there”

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Posted 4 years ago

“From time of ordering to my product getting it was in a timely manner easy to order and clear web site i cant find any faults”

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Posted 4 years ago

“The web site is easy to use . The product arrived on time excellently packaged”

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Posted 4 years ago

“Prompt efficient service quick delivery. After ordering some gloss & primer I found I had enough gloss so emailed them to see if I could cancel the gloss. I received a response same day advising cancellation & refund”

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Posted 4 years ago

“Quick turnaround”

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Posted 4 years ago

“Arrived quickly, as described. Unfortunately must have been thrown about in transit as had a piece of plastic housing broken off inside box. - We decided the pump would still work and didn’t have time to ask for a replacement, so accepted as is.”

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Posted 4 years ago

“Very good service. 1 item purchased arrived 3 hours before the estimated time of arrival - no problem! So far as the second order is concerned, there seemed to be no mechanism whereby the purchaser could arrange for the item to be delivered to another person, so I now receive emails intended for my daughter!”

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Posted 4 years ago

“Good Price and quick delivery”

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Posted 4 years ago

“Rivet snap delivered in timely fashion.”

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Posted 4 years ago

“To put canister in paper Jiffy bag not only did it delay half of the caps were broken”

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Posted 4 years ago

“Good tools at a decent price. What more could you ask for?! Oh, for the postage to be quicker! But tbh it was slow, just not rapid.”

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Posted 4 years ago

“quality product - Rose arch - easy to assemble, arrived on time.”

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Posted 4 years ago

“Very reasonable prices”

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Posted 4 years ago

Power Tools Direct is rated 4.6 based on 13,346 reviews