Power Tools Direct Reviews

Name: Power Tools Direct
Address: Unit J1, Dominion Way, Rustington, Littlehampton
Rating: 4.57

4.6 Rating 13,274 Reviews

94 %

of reviewers recommend Power Tools Direct

4.6

Based on 13,274 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

01903 776610

Email:

support@powertoolsdirect.com

Location:

Unit J1, Dominion Way, Rustington
Littlehampton
BN16 3HQ

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Power Tools Direct 5 star review on 12th May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The web site is easy to use . The product arrived on time excellently packaged”

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Posted 4 years ago

“Prompt efficient service quick delivery. After ordering some gloss & primer I found I had enough gloss so emailed them to see if I could cancel the gloss. I received a response same day advising cancellation & refund”

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Posted 4 years ago

“Quick turnaround”

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Posted 4 years ago

“Arrived quickly, as described. Unfortunately must have been thrown about in transit as had a piece of plastic housing broken off inside box. - We decided the pump would still work and didn’t have time to ask for a replacement, so accepted as is.”

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Posted 4 years ago

“Very good service. 1 item purchased arrived 3 hours before the estimated time of arrival - no problem! So far as the second order is concerned, there seemed to be no mechanism whereby the purchaser could arrange for the item to be delivered to another person, so I now receive emails intended for my daughter!”

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Posted 4 years ago

“Good Price and quick delivery”

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Posted 4 years ago

“Rivet snap delivered in timely fashion.”

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Posted 4 years ago

“To put canister in paper Jiffy bag not only did it delay half of the caps were broken”

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Posted 4 years ago

“Good tools at a decent price. What more could you ask for?! Oh, for the postage to be quicker! But tbh it was slow, just not rapid.”

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Posted 4 years ago

“quality product - Rose arch - easy to assemble, arrived on time.”

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Posted 4 years ago

“Very reasonable prices”

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Posted 4 years ago

“Happy with delivery. Unfortunately 2 of the arms do not stay in the brackets on the Top Cross which means the arms have to be secured with a tie when arms folded back.”

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Posted 4 years ago

“Good products and service.”

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Posted 4 years ago

“Expected a quicker delivery. Sick of waiting I emailed and fair play, they got on it quick enough and mailed me back. Got my stuff in the end, so I would shop there again if I wasn’t in a rush.”

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Posted 4 years ago

“Happy with the prices of the welders I bought - good prices on the Clarkes range. Will certainly go on to their store when shopping around.”

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Posted 4 years ago

“delivered on the day they said”

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Posted 4 years ago

“Products exactly as described. Delivery time was a bit long (Covid-related maybe?), but will definitely buy again.”

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Posted 4 years ago

“Good web site, delivery prompt and good instruction re timing etc. Ordered 2 cans and was charged 2 lots of postage. Maybe it was heavy? But good price for the product.”

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Posted 4 years ago

“Good communication and service with delivery on time.”

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Posted 4 years ago

“Efficient service”

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Posted 4 years ago

Power Tools Direct is rated 4.6 based on 13,274 reviews