Power Tools Direct Reviews

Name: Power Tools Direct
Address: Unit J1, Dominion Way, Rustington, Littlehampton
Rating: 4.51

4.5 Rating 14,012 Reviews

92 %

of reviewers recommend Power Tools Direct

4.5

Based on 14,012 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 72%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.8 out of 5

Visit Website

Phone:

01903 776610

Email:

support@powertoolsdirect.com

Location:

Unit J1, Dominion Way, Rustington
Littlehampton
BN16 3HQ

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Power Tools Direct 5 star review on 12th May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Goods delivered promptly and as expected. An order acknowledgement would have eased my worries though.”

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Posted 4 years ago

“Item supplied was fine, though it took almost 2 weeks to arrive. It was despatched 4 days after order, so most of the delay was down to the delivery company (Royal Mail).”

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Posted 4 years ago

“Reliable and Efficient”

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Posted 4 years ago

“Excellent all round, with one exception. Packaging was absolutely rubbish. A thin polythene bag. It had split, exposing the wood of the tool handle. Fortuitously, there was no damage. Very pleased with everything else though.”

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Posted 4 years ago

“Recent purchase of plastic chain as described and prompt delivery”

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Posted 4 years ago

“very good done everything correct and in the time said”

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Posted 4 years ago

“Would have been higher submission if it hadn’t arrived damage and had to be returned. Otherwise excellent service.”

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Posted 4 years ago

“Great product and very efficient service”

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Posted 4 years ago

“Great service very efficient”

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Posted 4 years ago

“Arrive a little earlier than expected, but good quality and did the job well.”

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Posted 4 years ago

“I ordered 2 fork handles. They were well made and good value. They were dispatched promptly. Some problem with the courier meant they arrived a bit later than expected. Overall a good purchase.”

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Posted 4 years ago

“Ordered 3 items one was out of stock and had to chase the delivery”

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Posted 4 years ago

“Delivery a day later than promised ... otherwise good.”

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Posted 4 years ago

“speedy service, good prices, spoiled by inadequate packaging”

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Posted 4 years ago

“All good...”

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Posted 4 years ago

“My parcel arrived faster than expected. Product is right, what is not to like?”