Power Tools Direct Reviews

Name: Power Tools Direct
Address: Unit J1, Dominion Way, Rustington, Littlehampton
Rating: 4.57

4.6 Rating 13,346 Reviews

94 %

of reviewers recommend Power Tools Direct

4.6

Based on 13,346 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Could Be Better

Visit Website

Phone:

01903 776610

Email:

support@powertoolsdirect.com

Location:

Unit J1, Dominion Way, Rustington
Littlehampton
BN16 3HQ

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Power Tools Direct 5 star review on 12th May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Recently ordered Clarkes wood burner, great price and good service. Expect deliveries to be delayed due to current climate, overall very happy and will use their services again.”

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Posted 3 years ago

“it came quick and is what I wanted”

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Posted 3 years ago

“Fast service, reasonal price for good named product. Would have no hesitation to use again. Thank you!”

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Posted 3 years ago

“All good on time and everything as ordered.”

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Posted 3 years ago

“Prices ok, easy ordering and prompt delivery.”

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Posted 3 years ago

“Easy website, good products and simple to use. A little confused over delivery but this was down to the courier.”

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Posted 3 years ago

“I had to chase up the order, however, once I had made contact the order was fulfilled. The item was delivered well packaged with no damage.”

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Posted 3 years ago

“Excellent service, web site easy to use, prompt delivery. No complaints!”

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Posted 3 years ago

“The service from Power Tools Direct was fair and reasonable, unfortunately the item I ordered was out of stock. The response from PTD was professional and above reproach, they refunded the purchase price immediately. Thank you for your honest approach to online sales. Well done Power Tools Direct”

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Posted 4 years ago

“Generally pleased with the service with the order being delivered on the expected date. However, my order was placed without an account and there was no communication from PTD to follow the order progress. Probably not a problem with an account. When I enquired about delivery the response was prompt and useful. I would use PTD again now I have set up an account.”

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Posted 4 years ago

“Good services, with no issues”

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Posted 4 years ago

“Easy to order. Arrived within expected period.”

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Posted 4 years ago

“Items arrived in good time and seem to be correect. Haven't used the deck sealant yet!”

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Posted 4 years ago

“Excellent choice and prices.”

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Posted 4 years ago

“Great service highly recommended”

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Posted 4 years ago

“Ordering and delivery were quick and efficient. The product (pop up garage) did have one or two minor discrepancies (mixed poles and absent fixing holes) but not sufficient to return the goods and possible to work round.”

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Posted 4 years ago

“A great product at a great price.”

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Posted 4 years ago

“I ordered three tins of Ronseal Paint, delivery was fine, packaging needs to be improved, all three tins were very bashed on receipt, good job there was cling film round the lids. So fix this and I'll be happy the next time I order.”

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Posted 4 years ago

“Very prompt with delivery.”

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Posted 4 years ago

“Item arrived damaged but they refunded quickly, hence the four stars”

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Posted 4 years ago

Power Tools Direct is rated 4.6 based on 13,346 reviews