Power Tools Direct Reviews

Name: Power Tools Direct
Address: Unit J1, Dominion Way, Rustington, Littlehampton
Rating: 4.57

4.6 Rating 13,347 Reviews

94 %

of reviewers recommend Power Tools Direct

4.6

Based on 13,347 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Could Be Better

Visit Website

Phone:

01903 776610

Email:

support@powertoolsdirect.com

Location:

Unit J1, Dominion Way, Rustington
Littlehampton
BN16 3HQ

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Power Tools Direct 5 star review on 12th May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Happy with delivery. Unfortunately 2 of the arms do not stay in the brackets on the Top Cross which means the arms have to be secured with a tie when arms folded back.”

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Posted 4 years ago

“Good products and service.”

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Posted 4 years ago

“Expected a quicker delivery. Sick of waiting I emailed and fair play, they got on it quick enough and mailed me back. Got my stuff in the end, so I would shop there again if I wasn’t in a rush.”

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Posted 4 years ago

“Happy with the prices of the welders I bought - good prices on the Clarkes range. Will certainly go on to their store when shopping around.”

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Posted 4 years ago

“delivered on the day they said”

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Posted 4 years ago

“Products exactly as described. Delivery time was a bit long (Covid-related maybe?), but will definitely buy again.”

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Posted 4 years ago

“Good web site, delivery prompt and good instruction re timing etc. Ordered 2 cans and was charged 2 lots of postage. Maybe it was heavy? But good price for the product.”

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Posted 4 years ago

“Good communication and service with delivery on time.”

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Posted 4 years ago

“Efficient service”

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Posted 4 years ago

“Website easy to use. Good selection of the paints I wanted at a competitive price. My order was delivered a couple of days before the stated delivery date. Only negative was that I felt the delivery cost was a little high, although this was largely offset by the low price of the goods.”

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Posted 4 years ago

“Good service and product was as expected.”

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Posted 4 years ago

“Good service all round”

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Posted 4 years ago

“Ordered a Hoist Rotary line and very pleased with it, this is my second one. Purchasing this was easy from start (ordering) to finish (receiving). Speedy delivery as well. Thank you.”

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Posted 4 years ago

“Very good service, package arrived quickly and it was a top quality product.”

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Posted 4 years ago

“Good service and delivery”

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Posted 4 years ago

“Ok right price a bit slow to notify of delivery scedual.”

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Posted 4 years ago

“Very good value & prompt delivery, thank you.”

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Posted 4 years ago

“indicated as in stock but it wasn't, a purchase even was made, refunded immediately”

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Posted 4 years ago

“Fast delivery”

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Posted 4 years ago

“Disappointed A quantity of the liquid was missing from one of the containers , the seal had been broken? The service otherwise was faultless,”

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Posted 4 years ago

Power Tools Direct is rated 4.6 based on 13,347 reviews