Power Tools Direct Reviews

Name: Power Tools Direct
Address: Unit J1, Dominion Way, Rustington, Littlehampton
Rating: 4.57

4.6 Rating 13,274 Reviews

94 %

of reviewers recommend Power Tools Direct

4.6

Based on 13,274 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

01903 776610

Email:

support@powertoolsdirect.com

Location:

Unit J1, Dominion Way, Rustington
Littlehampton
BN16 3HQ

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Power Tools Direct 5 star review on 12th May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Website easy to use. Good selection of the paints I wanted at a competitive price. My order was delivered a couple of days before the stated delivery date. Only negative was that I felt the delivery cost was a little high, although this was largely offset by the low price of the goods.”

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Posted 4 years ago

“Good service and product was as expected.”

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Posted 4 years ago

“Good service all round”

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Posted 4 years ago

“Ordered a Hoist Rotary line and very pleased with it, this is my second one. Purchasing this was easy from start (ordering) to finish (receiving). Speedy delivery as well. Thank you.”

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Posted 4 years ago

“Very good service, package arrived quickly and it was a top quality product.”

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Posted 4 years ago

“Good service and delivery”

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Posted 4 years ago

“Ok right price a bit slow to notify of delivery scedual.”

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Posted 4 years ago

“Very good value & prompt delivery, thank you.”

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Posted 4 years ago

“indicated as in stock but it wasn't, a purchase even was made, refunded immediately”

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Posted 4 years ago

“Fast delivery”

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Posted 4 years ago

“Disappointed A quantity of the liquid was missing from one of the containers , the seal had been broken? The service otherwise was faultless,”

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Posted 4 years ago

“Excellent but 1 star off for flimsy packaging - the files were hanging out of the bag.”

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Posted 4 years ago

“Great price, super screws delivery could be quicker.”

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Posted 4 years ago

“The only company in Britain that is unable to post things to the Isle of Skye .Unbelievably poor”

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Posted 4 years ago

“Bit of a hic-cup with delivery over separate days. Products installed and working fine. Good value generally but Clark drill press CDP5 has more backlash in vertical shaft than I would have liked. Overall a decent budget machine, at a good price.”

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Posted 4 years ago

“good apart from packaging, jiffy bag was falling apart on arrival and it was just sheer luck that all contents were still inside. Best not to use them for shears etc....”

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Posted 4 years ago

“Ordered a nail gun. After reading some of the other reviews I was a bit dubious about it. Im glad I took no notice. The item was cheaper than any other site I could find and was delivered earlier than originally stated. Tracking was updated regularly and the 1 hour time slot from DPD was really helpfull. The only downside was trying to order the item as the site kept sending me back to the start of the order just as I was trying to pay. This happened a few times and really needs sorting out because I nearly gave up on it and I'm pretty sure plenty of people will have. Hence 4 stars. Otherwise Excellent !!”

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Posted 4 years ago

“Equipment first rate, price equally good; slow to send and the cost of postage equalled the cost of equipment.”

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Posted 4 years ago

“Good company impressed”

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Posted 4 years ago

“My order was in stock and at a competitive price. The communications were good with emails for every step of the purchase. Dispatch could have been a bit quicker, the delivery was 2-3 days which under the current lockdown was to be expected.”

Helpful Report

Posted 4 years ago

Power Tools Direct is rated 4.6 based on 13,274 reviews