Power Tools Direct Reviews

Name: Power Tools Direct
Address: Unit J1, Dominion Way, Rustington, Littlehampton
Rating: 4.57

4.6 Rating 13,347 Reviews

94 %

of reviewers recommend Power Tools Direct

4.6

Based on 13,347 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Could Be Better

Visit Website

Phone:

01903 776610

Email:

support@powertoolsdirect.com

Location:

Unit J1, Dominion Way, Rustington
Littlehampton
BN16 3HQ

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Power Tools Direct 5 star review on 12th May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to use website. I paid for express delivery and it did come within 2 days as promised.”

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Posted 4 years ago

“Very good piece of kit. However, One accessory was missing ( combined hammer & wire brush). You have undertaken to source a replacement from the manufacturers. Good response”

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Posted 4 years ago

“Came within specified time and I was kept up to date with progress. Very impressed. Price also very competitive”

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Posted 4 years ago

“Despite the delayed delivery due to current circumstances a very good product. When contacted about expected delivery date received a prompt reply.”

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Posted 4 years ago

“Excellent service”

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Posted 4 years ago

“Goods supplied worked and arrived in good time”

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Posted 4 years ago

“Easy website to navigate through. The wooden box of the item was broken, but easily fixed. Good delivery. Will use again.”

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Posted 4 years ago

“Easy web site and delivery as expected. All good.”

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Posted 4 years ago

“Only comment is that the p and p was very high compared to the cost of the tool !”

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Posted 4 years ago

“Not happy to pay £5.95 postage on a samll 30ml jar of gilt wax which itself only cost £8. I think you should have a lesser charge for smaller single items.”

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Posted 4 years ago

“Swift delivery. Product looks good, as described, but I have yet to use it.”

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Posted 4 years ago

“First time I have used Would def use again”

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Posted 4 years ago

“Good product at the best price. I wasn't sure if it would fit so requested to cancel the order before despatch. This was not possible for some reason....? Something about not being able to access orders.....?? However, was told I could return for refund. Just be 100% sure before you order, otherwise a good competent company with speedy delivery. Thank you! P.s. courier left outside without ringing bell or knocking.”

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Posted 4 years ago

“Happy with the service didn't wait long”

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Posted 4 years ago

“I ordered a turf cutting shovel which arrived on the day stated on the order. The shovel has proved invaluable. Good quality. We had a bit of a hickup over BACS payment. As a new payee it took a couple of days to appear in there account. Definitely use them again.”

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Posted 4 years ago

“Everything went as it should”

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Posted 4 years ago

“Good price, delivery could be quicker though.”

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Posted 4 years ago

“Very happy with the Medusa generator I bought from you.only complaint is nobody to talk with on phone just now.thank you.”

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Posted 4 years ago

“Good service, on time, easy to deal with”

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Posted 4 years ago

“Excellent prompt delivery but a star deducted for lack of communication.”

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Posted 4 years ago

Power Tools Direct is rated 4.6 based on 13,347 reviews