Power Tools Direct Reviews

Name: Power Tools Direct
Address: Unit J1, Dominion Way, Rustington, Littlehampton
Rating: 4.51

4.5 Rating 14,085 Reviews

92 %

of reviewers recommend Power Tools Direct

4.5

Based on 14,085 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 70%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.7 out of 5

Visit Website

Phone:

01903 776610

Email:

support@powertoolsdirect.com

Location:

Unit J1, Dominion Way, Rustington
Littlehampton
BN16 3HQ

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Power Tools Direct 5 star review on 20th July 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Order went smoothly until delivery was due. Paid for express delivery yet it got delayed. Product was not very strong and you can tell it was on the cheap end. Ends not very sharp for digging and wood kept flexing when using.”

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Posted 2 years ago

“Very good website and choice even for a 66 year old who hasn’t really adopted modern ways. Will certainly use again and pass on to my family, all self employed.”

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Posted 2 years ago

“Would have given 5 stars, but took 6 days to post 1 item. Other than that faultless dealings !”

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Posted 2 years ago

“Very Slow ..... nearly a week with express delivery?”

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Posted 2 years ago

“Did exactly what they said they would do, good service.”

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Posted 2 years ago

“Good, quick, and good price,”

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Posted 2 years ago

“Good company to deal with although 3 broken box’s”

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Posted 2 years ago

“Ordered a large amount of screws. Found it slow to find and to scroll through until I reached the ones I wanted, but that could be me, not being that techie. Delivered promptly so pretty pleased.”

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Posted 2 years ago

“Decent and easy to use website and competitive pricing of a wide range of tools. Reasonably quick paid delivery.”

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Posted 2 years ago

“Power Tools Direct were easy to deal with. My order arrived promptly, as predicted following easy ordering. Finally the goods were as described and of quality thank you.”

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Posted 2 years ago

“Good quality product arrived promptly”

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Posted 2 years ago

“Excellent service.”

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Posted 2 years ago

“Quick delivery and easy to use website”

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Posted 2 years ago

“Excellent service and communication”

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Posted 2 years ago

“Goods purchased are great,but delivery charges are high”

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Posted 2 years ago

“The goods arrived as ordered but it took eight days before I had notice that they were being sent”

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Posted 2 years ago

“Good quality product, and quick despatch and delivery.”

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Posted 2 years ago

“Cost of delivery is only thing stopping me giving a 5* rating”

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Posted 2 years ago

“Item was as described , however delivery was a bit sketchy, but would use them again.”

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Posted 2 years ago

“Delivered. Reserve judgement on the drill until I’ve used it.”

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Posted 2 years ago

Power Tools Direct is rated 4.5 based on 14,085 reviews