Power Tools Direct Reviews

Name: Power Tools Direct
Address: Unit J1, Dominion Way, Rustington, Littlehampton
Rating: 4.56

4.6 Rating 13,513 Reviews

94 %

of reviewers recommend Power Tools Direct

4.6

Based on 13,513 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Could Be Better

Visit Website

Phone:

01903 776610

Email:

support@powertoolsdirect.com

Location:

Unit J1, Dominion Way, Rustington
Littlehampton
BN16 3HQ

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Power Tools Direct 5 star review on 12th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good service and prices”

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Posted 3 years ago

“Top notch service”

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Posted 3 years ago

“Ordered a jump starter, it arrived as promised but was damaged. Tried phoning , message says there is no one to take calls , email only. After 3 emails eventually after a couple of hours I got a response which was to offer a partial refund which I did say I would consider ,after another couple hours I still had no response, so I then declined the offer and said I would like a replacement . I then had a message which said I had to return the damaged one and only when they had it would they arrange a replacement . I then said I would ideally like them to take it back and refund me . Once again no response for several hours. I will update this when it is resolved”

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Posted 3 years ago

“Easy and prompt.”

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Posted 3 years ago

“Product was as described and exactly what I had expected. I was kept informed of delivery by email and arrived on time. Good service all round.”

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Posted 3 years ago

“Excellent service, extra quick Delivery.”

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Posted 3 years ago

“Excellent product excellent service outstanding”

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Posted 3 years ago

“Goods were as descibed and arrived when they said they would All Good”

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Posted 3 years ago

“Good competitive price and easy to purchase on line”

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Posted 3 years ago

“quick efficient service”

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Posted 3 years ago

“Arrived on time and as described”

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Posted 3 years ago

“Excellent service,fast delivery time.”

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Posted 3 years ago

“Item arrived when expected and was well packed”

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Posted 3 years ago

“Good communication & Quick delivery.”

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Posted 3 years ago

“Item arrived quickly and great communication from start to finish”

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Posted 3 years ago

“Order still not received despite numerous attempts to chase up.”

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Posted 3 years ago

“A good solid tool at a very good price and delivered quickly. Was a bit tricky to set up separate invoice and delivery addresses on the website.”

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Posted 3 years ago

“Just to say that i was pleased with the delivery as it came before it were stated”

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Posted 3 years ago

“Yep, good.”

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Posted 3 years ago

“Very pleased with the product, quick delivery and a good price”

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Posted 3 years ago

Power Tools Direct is rated 4.6 based on 13,513 reviews