Power Tools Direct Reviews

Name: Power Tools Direct
Address: Unit J1, Dominion Way, Rustington, Littlehampton
Rating: 4.55

4.6 Rating 13,643 Reviews

93 %

of reviewers recommend Power Tools Direct

4.6

Based on 13,643 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Could Be Better

Visit Website

Phone:

01903 776610

Email:

support@powertoolsdirect.com

Location:

Unit J1, Dominion Way, Rustington
Littlehampton
BN16 3HQ

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Power Tools Direct 5 star review on 12th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to order, fast delivery”

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Posted 3 years ago

“Good price, prompt delivery. Excellent service.”

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Posted 3 years ago

“First Class Service with Good Price”

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Posted 3 years ago

“I'm pleased in the item that I bought from tools direct. Through no falt of tools direct royal mail was slow in getting my item to me.”

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Posted 3 years ago

“Good quality product received....speedy delivery....reasonable price”

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Posted 3 years ago

“Great service and prompt delivery.”

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Posted 3 years ago

“Order very securely packed, delivered early in the time window indicated when ordering.”

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Posted 3 years ago

“Great experience. Items arrived well packaged on time and in working order.”

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Posted 3 years ago

“Easy, reliable and good value from ordering to receiving the delivery. Impressive service, really good.”

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Posted 3 years ago

“Great prices and fast despatch”

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Posted 3 years ago

“Efficient service...Great price and communication.. Thankyou”

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Posted 3 years ago

“Very good service thankyou guys”

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Posted 3 years ago

“Great service thank you.”

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Posted 3 years ago

“Had exactly what I needed, no hassle to order and delivered quickly, what’s not t like.”

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Posted 3 years ago

“Very good price. fast delivery.”

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Posted 3 years ago

“The shipping method was stated as '2-3 Day Express Parcel'. It actually took 14 days before the shipment was arranged and then the delivery was made the next day.”

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Posted 3 years ago

“Bought a Clarke space heater which arrived within a few days, before the gas in fact which was ordered first, so very pleased.”

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Posted 3 years ago

“Item could have been better packaged. The contents came loose during transit via Royal Mail. I contacted them and they issued a full refund. No fuss. Was pleased with their customer service.”

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Posted 3 years ago

“Although the delivery was good and on time, unfortunately, there was a hiccup with the order, the wrong item sent, which set my work program out of sync but rectified and resolved within 48 hrs, hence four stars.”

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Posted 3 years ago

“The unit received is faulty. Customer service are not providing a refund and instead requiring a protracted refund process.”

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Posted 3 years ago

Power Tools Direct is rated 4.6 based on 13,643 reviews