Power Tools Direct Reviews

Name: Power Tools Direct
Address: Unit J1, Dominion Way, Rustington, Littlehampton
Rating: 4.54

4.5 Rating 13,732 Reviews

93 %

of reviewers recommend Power Tools Direct

4.5

Based on 13,732 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 76%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Could Be Better

Visit Website

Phone:

01903 776610

Email:

support@powertoolsdirect.com

Location:

Unit J1, Dominion Way, Rustington
Littlehampton
BN16 3HQ

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Power Tools Direct 5 star review on 12th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“First class service”

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Posted 4 years ago

“delivery was first class”

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Posted 4 years ago

“Excellent service with fast delivery”

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Posted 4 years ago

“Delivery took 6 days, very poorly packaged and items were missing offered a replacement item but unwilling to refund the postage”

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Posted 4 years ago

“Very good Quick delivery”

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Posted 4 years ago

“Quick prompt hassle free service thank you”

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Posted 4 years ago

“Great service”

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Posted 4 years ago

“Fast efficient service, would use again”

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Posted 4 years ago

“Turfing Iron is what I expected &delivery was prompt”

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Posted 4 years ago

“very good.”

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Posted 4 years ago

“Goods arrived quickly in perfect condition. We recommend Power Tools direct and will use this company again”

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Posted 4 years ago

“My orders arrived on time and we’ll packed. The price was a bit less than other suppliers so top job.”

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Posted 4 years ago

“Excellent service, quick delivery, good price”

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Posted 4 years ago

“Excellent service”

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Posted 4 years ago

“Exactly as described at a good price delivered on good time. Can't say better then that. 👍”

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Posted 4 years ago

“Excellent product, excellent service. Very competitive pricing. Highly recommend.”

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Posted 4 years ago

“Good service. Good quality.”

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Posted 4 years ago

“Superb trowel, straight and strong and slightly stiff as being a cement trowel. Best trowel about”

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Posted 4 years ago

“Best priced quality rivnut tool online. Easy transaction, good communication on dispatch and delivery tracking, and to top it all the item arrived two days early. Excellent service all round.”

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Posted 4 years ago

“Power tools were good for our order, but DHL were a shambles. Chased DHL every day in the end we had to collect from the DHL depot in Enfield. Power tools would have got a better rating if they had dealt with a better courier company. They need to review this.”

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Posted 4 years ago

Power Tools Direct is rated 4.5 based on 13,732 reviews