Power Tools Direct Reviews

Name: Power Tools Direct
Address: Unit J1, Dominion Way, Rustington, Littlehampton
Rating: 4.54

4.5 Rating 13,740 Reviews

93 %

of reviewers recommend Power Tools Direct

4.5

Based on 13,740 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 76%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Could Be Better

Visit Website

Phone:

01903 776610

Email:

support@powertoolsdirect.com

Location:

Unit J1, Dominion Way, Rustington
Littlehampton
BN16 3HQ

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Power Tools Direct 5 star review on 12th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great tool arrived quickly- no issues”

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Posted 4 years ago

“Great Service and communication. Fast Delivery. Will definitely look to you first for my tools.”

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Posted 4 years ago

“Ordered the Kent and Stowe Stainless Steel Hand Razor Hoe. The spine of the hoe is 4mm. Solid handle construction. The angle I thought was going to be awkward but once your in your weeding position it's sits comfortably and does what it's designed for.”

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Posted 4 years ago

“I ordered three tins of Ronseal Paint, delivery was fine, packaging needs to be improved, all three tins were very bashed on receipt, good job there was cling film round the lids. So fix this and I'll be happy the next time I order.”

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Posted 4 years ago

“I've been waiting 10 day's for my order still nothing has arrived”

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Posted 4 years ago

“5 stars for having cancelled my order! Ordered and paid for an angle grinder on Wednesday then got an email this morning re a stocking error and don’t know when item back in stock AND the money is already back in my bank account!!!! Efficiency & credibility = 5 Stars.”

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Posted 4 years ago

“transaction was completed smoothly.”

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Posted 4 years ago

“Prompt delivery well packaged”

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Posted 4 years ago

“Best value good communication”

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Posted 4 years ago

“I ordered some small tins of paint and it came in time specified, was well packaged and competitively priced”

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Posted 4 years ago

“Good product at a keen price delivered promptly.”

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Posted 4 years ago

“Very good and fast service excellent products”

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Posted 4 years ago

“Good company to deal with,happy with my product which was cabin hooks”

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Posted 4 years ago

“Very good value and service”

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Posted 4 years ago

“very efficient”

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Posted 4 years ago

“Great from start to finish 5 stars for me”

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Posted 4 years ago

“Fast and friendly service”

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Posted 4 years ago

“As description, with good delivery.”

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Posted 4 years ago

“Delivered as stated in the given time - will shop here if I need anything again.”

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Posted 4 years ago

“Avoid like the plague, ordered an item which apparently was a stock item, payed for express delivery and when the item did not arrive I had to contact PTD to be advised that the item is on back order. Although I have pointed out to them that this item is not infact stocked, they continue to take your money for items they have no control over. Only gave 1 star rating as 0 stars is not an option.”

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Posted 4 years ago

Power Tools Direct is rated 4.5 based on 13,740 reviews