Power Tools Direct Reviews

Name: Power Tools Direct
Address: Unit J1, Dominion Way, Rustington, Littlehampton
Rating: 4.54

4.5 Rating 13,739 Reviews

93 %

of reviewers recommend Power Tools Direct

4.5

Based on 13,739 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 76%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Could Be Better

Visit Website

Phone:

01903 776610

Email:

support@powertoolsdirect.com

Location:

Unit J1, Dominion Way, Rustington
Littlehampton
BN16 3HQ

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Power Tools Direct 5 star review on 12th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Items arrived in good time and seem to be correect. Haven't used the deck sealant yet!”

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Posted 4 years ago

“Excellent choice and prices.”

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Posted 4 years ago

“Best price anywhere for the paint I was looking for. DHL was a total disaster when it came to delivery. Delayed 3 days and "damaged in transit" 2 of the items. I wrote to power tools and the replacement 2 cans of paint were confirmed to be on their way before 9am the next morning. Exceptional customer service! I just hope they stop using DHL for their deliveries as they are simply hopeless.”

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Posted 4 years ago

“Great service highly recommended”

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Posted 4 years ago

“Great fast delivery product as described and great value”

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Posted 4 years ago

“Ordering and delivery were quick and efficient. The product (pop up garage) did have one or two minor discrepancies (mixed poles and absent fixing holes) but not sufficient to return the goods and possible to work round.”

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Posted 4 years ago

“Very efficient and prompt delivery. Would happily buy from them again.”

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Posted 4 years ago

“Excellent service fast delivery 5*****”

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Posted 4 years ago

“Good product,competitive prices, good service.”

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Posted 4 years ago

“Excellent service”

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Posted 4 years ago

“Very competitive pricing”

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Posted 4 years ago

“Excellent service and very fast delivery”

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Posted 4 years ago

“Very quick and easy service, product just what I wanted”

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Posted 4 years ago

“Excellent service, purchase in stock and delivered as planned.”

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Posted 4 years ago

“Great service and price. Delivered on time”

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Posted 4 years ago

“Very prompt and helpful customer service!”

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Posted 4 years ago

“A great product at a great price.”

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Posted 4 years ago

“Very good service”

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Posted 4 years ago

“Great service Hills Rotary Dryer was delivered within two days. Would use this company again.”

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Posted 4 years ago

“Great tool arrived quickly- no issues”

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Posted 4 years ago

Power Tools Direct is rated 4.5 based on 13,739 reviews