Power Tools Direct Reviews

Name: Power Tools Direct
Address: Unit J1, Dominion Way, Rustington, Littlehampton
Rating: 4.49

4.5 Rating 14,319 Reviews

92 %

of reviewers recommend Power Tools Direct

4.5

Based on 14,319 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 74%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.7 out of 5

Visit Website

Phone:

01903 776610

Email:

support@powertoolsdirect.com

Location:

Unit J1, Dominion Way, Rustington
Littlehampton
BN16 3HQ

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Power Tools Direct 5 star review on 12th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent”

Helpful Report

Posted 5 years ago

“The tool was at the right price and ordering on line and info from the firm was very good.Item arrived on the time said and appears of good quality”

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Posted 5 years ago

“Bought 2x30m fibre-glass tape measures. Great products and a great service - thank you.”

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Posted 5 years ago

“Delivered on time , good product.”

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Posted 5 years ago

“Competitive price. Prompt delivery. Issue with one item which needed returning for which I got no response to my email however after returning was promptly credited for the item.”

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Posted 5 years ago

“A little longer for delivery than expected and the product keeps jamming”

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Posted 5 years ago

“Delivery could be quicker”

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Posted 5 years ago

“Bought a garage battery charger it was cheaper than anywhere else I could find. Turned up before expected and in a running workshop this matters 👍”

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Posted 5 years ago

“Excellent service and product. Really impressed”

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Posted 5 years ago

“Quick and easy Transaction Fast delivery and the right price”

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Posted 5 years ago

“Excellent service. Great value prices and speed of delivery.”

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Posted 5 years ago

“Excellent service and delivery”

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Posted 5 years ago

“excellent sevice”

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Posted 5 years ago

“Not at all good paid for 2-3 day delivery and products turned up 3 weeks and 3 days later with products missing. Never again.”

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Posted 5 years ago

“The only criticism of the company is that they didn’t use wrapping tape labelled fragile or glass. The paint I ordered was very well wrapped in bubble wrap, fortunately as the delivery driver thought it was okay to drop the package over a 6’6” gate onto block paving. How the tins survived I’ll never know, they were every shape you can think of.”

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Posted 5 years ago

“Very quick delivery but some minor damage. No warning of when goods to be delivered.”

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Posted 5 years ago

“had problems with deleriving and comms - but infairness recovered really well and quickly - even sent me a money off wine voucher!! about to order from them again and hoping it goes wrong!?! trust worthy , care about your custom - deserve to be bought from - well done thing always can go wrong you guys recovered marvellously”

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Posted 5 years ago

“Best price for a long pruner”

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Posted 5 years ago

“Paid money after they said item was in stock only to find out 4 days later it was out of stock”

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Posted 5 years ago

“The company were very quick to answer a question I had about this product. I ordered it Tuesday evening and it was delivered on Friday morning. Very good service and plenty of communication regarding my order.”

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Posted 5 years ago

Power Tools Direct is rated 4.5 based on 14,319 reviews