Power Tools Direct Reviews

Name: Power Tools Direct
Address: Unit J1, Dominion Way, Rustington, Littlehampton
Rating: 4.54

4.5 Rating 13,739 Reviews

93 %

of reviewers recommend Power Tools Direct

4.5

Based on 13,739 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 76%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Could Be Better

Visit Website

Phone:

01903 776610

Email:

support@powertoolsdirect.com

Location:

Unit J1, Dominion Way, Rustington
Littlehampton
BN16 3HQ

Write Your review

Tell us how Power Tools Direct made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Power Tools Direct 5 star review on 12th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent customer service. Delivery time very good. Will certainly use Power tools again.”

Helpful Report

Posted 4 years ago

“What I wanted at a much better price.”

Helpful Report

Posted 4 years ago

“Great company. Delt with quickly. Just a shame about the delivery company telling you its coming on day but doesn't turn up”

Helpful Report

Posted 4 years ago

“Goods were just as described and a a great price.”

Helpful Report

Posted 4 years ago

“Good price, delivered quickly so likely to use again when I need something in a hurry.”

Helpful Report

Posted 4 years ago

“quick delivery and good prices”

Helpful Report

Posted 4 years ago

“Slight delay but responded to email very quickly and delivery arrived within the week.”

Helpful Report

Posted 4 years ago

“My order was processed and delivered within a week”

Helpful Report

Posted 4 years ago

“You couldn't deliver the item for 6 weeks, despite saying it was in stock and taking payment. A full refund was requested and came through, no worries.”

Helpful Report

Posted 4 years ago

“Ordered my Lenser head torch from yourselves. Great price and arrived a couple of days later. Great service.”

Helpful Report

Posted 4 years ago

“Great product great service”

Helpful Report

Posted 4 years ago

“Excellent service”

Helpful Report

Posted 4 years ago

“Delivery late more than a week no contact whatsoever. Payed for 2days Delivery to have tools on time.”

Helpful Report

Posted 4 years ago

“Product arrived on time and was exactly as it was pictured No complaints at all about power tools direct”

Helpful Report

Posted 4 years ago

“Perfect service and communication regarding my order”

Helpful Report

Posted 4 years ago

“Good products fair prices, good to deal with.”

Helpful Report

Posted 4 years ago

“excellent service and product -t hank you”

Helpful Report

Posted 4 years ago

“Excellent service had a fault with item I ordered due to a bad delivery by the carrier and power tools direct replaced the damaged item within 3 days”

Helpful Report

Posted 4 years ago

“Ordered then later told out of stock”

Helpful Report

Posted 4 years ago

“Quick service and great customer service giving. Very pleased with my purchase will definitely use power tools direct again.”

Helpful Report

Posted 4 years ago

Power Tools Direct is rated 4.5 based on 13,739 reviews