PrettyLittleThing.com Reviews

Name: PrettyLittleThing.com
Rating: 2.58

2.6 Rating 2,359 Reviews

37 %

of reviewers recommend PrettyLittleThing.com

Company Reviews

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Metrics

2.6

Based on 2,359 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 61%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	2.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“wide range of options and nice easy website”

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Posted 9 years ago

“Incredible delivery services”

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Posted 9 years ago

“Great quality & fast delivery”

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Posted 9 years ago

“Deliver fast as always”

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Posted 9 years ago

“ordered a dress good price lovely material and fast del”

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Posted 9 years ago

“good service”

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Posted 9 years ago

“Always have a great selection of clothes and love the new PLT royalty delivery option”

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Posted 9 years ago

“Item arrived next day but quality was shocking all 3 items washed once bobbled and looks years old really bad quality”

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Posted 9 years ago

“Great quality clothing and not too expensive.”

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Posted 9 years ago

“Clothes were like you see on pictures not misleading”

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Posted 9 years ago

“i made an order and still haven't received it the money has been taken out of my account! Still haven't heard anything about it!”

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Posted 9 years ago

“Majority of the clothes are amazing and have amazing prices”

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Posted 9 years ago

“Fast delivery, good clothing and good customer service.”

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Posted 9 years ago

“Very pretty dresses but sizes slightly to big”

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Posted 9 years ago

“Quick and rapid service”

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Posted 9 years ago

“Always cheap, the website is easy to use and fast. I always go on for something in perticular, it takes minutes to find, minutes to check out and fast easy delivery. Thank you”

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Posted 9 years ago

“arrives in the said time period”

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Posted 9 years ago

“fast communications. Easy returns. Refunds are quick and hassle free. I would have rated them 5 stars if the quality of the cloths were better however the prices are very good.”

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Posted 9 years ago

“bought two trousers lone that was the exact fit and also looked nice. The other was not too pleasant for my body shape. However, I was able to return it using the free postage stickers and got an email from the company to inform me that they have received the package and will receive my refund within three days; which I did. Quite happy with their service.”

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Posted 9 years ago

PrettyLittleThing.com is rated 2.6 based on 2,359 reviews