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Print Your Pet Reviews

1.3 Rating 213 Reviews
7 %
of reviewers recommend Print Your Pet
1.3
Based on 213 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Over A Month
On-time Delivery
Greater than 6%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Live Chat
Queries Resolved In
Over A Week
Customer Service
1.2 out of 5
Returns & Refunds
Refunds Process
Difficult

Write Your review

Anonymous
Anonymous  // 01/01/2019
I'm in the same boat as apparently 80% of the people who ordered something from this company. I ordered a blanket for my sister as a Christmas gift on October 29 and then got an email on Dec 9 showing me what the artwork looked like. I figured it would get here for Christmas. Well its December 28 and I have emailed them twice asking about it and I have heard nothing back. I'm confused as to how there are good reviews with people posting pictures with their products. Also confused as to why they would bother to create the art if they're not going to send it. Maybe it will show up next year? Angry with the company and annoyed at myself for falling for the trick.
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Posted 6 years ago
-1261271827 stars. Merry Christmas to me....down $40 :) I am FURIOUS, to say the least. I was SO excited to give this "pillow" to my sister for Christmas...turns out it wasn't even a pillow after all. It was a SCAM. I even emailed the "company" and they told me they would let the "team" know I emailed to speed up the process. WHAT COMPANY?WHAT TEAM? The "team" that steals your money?? Not a team I want to be on! If you already made an order from this site, I feel your pain. If you're thinking about placing an order....ABORT MISSION. Do not 'awww" at the pictures. Do not even consider. NOTHING IS REAL.
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Posted 6 years ago
Wish I saw all the reviews prior to ordering. Placed my order on 11/9, well before this Christmas cut off. Emailed (the only way to contact them) several times asking for a status. Eventually received a response requesting I be patient during their busy season. It is now post Christmas and I still do not have my order. Do not buy from them.
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Posted 6 years ago
Just an update on my order!! Ordered 3 blankets on Nov 4th! NEVER Received!! I Have disputed the charges!
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Posted 6 years ago
I have emailed 5 times. I have not received ANYTHING about my order that I ordered all the way in NOVEMVER! Horrible business, can’t even respond back to their customers or keep their word when saying that you will get your order before Christmas if you ordered before November 25th. I haven’t even received shipment information!
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Posted 6 years ago
Just received my order the day before Christmas! I was starting to get worried, but it made it on time! Thank you very much for following through!
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Posted 6 years ago
Happy with my purchase from Print Your Pet. The order does take awhile to arrive, but the wait is worth it when you see the quality of the products! Thank you for delivering quality over quantity!
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Posted 6 years ago
Same as everyone else. Ordered November 4th. Still don’t have the product. Beyond upset. When or if they do answer a email it’s a lie and please have patience. I have asked for the owners information or at least email and they are rude. Has anyone gotten a lawyer involved yet?
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Posted 6 years ago
I love the custom printed design on the shirt and blanket I bought! Very satisfied with how my order turned out. Definitely exceeded my expectations!
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Posted 6 years ago
Delivered our things on time, right in time for Christmas! They were professional through communication and straightforward through the process. I received socks, shirts, and a blanket with my puppy Sandy printed on them. I would do business with Print Your Pet again!
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Posted 6 years ago
No blanket, No refund, and Zero contact. Tried to get more money out of me. I have tried to get in contact with them for over a month. I sent 5 emails, and tried to look for a number, but found nothing. I was emailed by them to pay for an "add on" for the full body option, which I selected, and watched the additional cost be added to my order. I followed the order process step by step, and now they won't email me back. I am not a rich person, and I don't have a lot of family left after my Granny passed away. I just wanted a blanket (one of my favorite things) with my dog, who I love so much, on it for christmas. They're a bunch of cons, and now I'm out some groceries with no cozy blanket to show for it. Im just sorry i was stupid enough to fall for this. Will call them out on Instagram and then probably get blocked. Contacted my bank and they will be helping me sort this out. They will be refunding me the money, and I asked about an investigation from this seller, and they said it was possible.
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Posted 6 years ago
Just like everyone else I too have been scammed by this piece of sh**. Ordered in November, was lead on over and over till I called them out for being a scam, and now I’m getting no reply. Hopefully all these reviews stop someone from going through this terrible experience but it seems that we all come here after already being scammed and it’s too late.
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Posted 6 years ago
Literally the worst customer service/company ever! DO NOT order from this place! I placed my order on October 13th and the company said it would be delivered by Christmas. Well that's a big lie. It is December 26th and I still have not received those items. Wasted $100 dollars. Not to mention, they never respond to e-mails.
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Posted 6 years ago
Still have not heard anything from the company. Numerous emails with no response.. Guaranteed for Christmas and that did not happen. Worst customer service ever!!
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Posted 6 years ago
Ordered mid October, still not delivered by Christmas, however money taken immediately, and promised delivery never occured
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Posted 6 years ago
Order Christmas presents on 23 October, did not get confirmed artwork until 5 December, and presents still not received for Christmas, appalling company that can't deliver products in 2 months for Xmas.
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Posted 6 years ago
I have the same complaint also as all of you I placed my order September 28 , I got the t shirt November 2 they are rude and don’t answer after the first email . I got the tee -shirt it looks so cheap it’s purple in front and bright white in back looks so ugly the art work is fine shirt is ugly like that .. I ordered a sympathy mug my moms dog passed in SEPTEMBER I emailed them December saying I still don’t have mug they said we will look into it never emailed me back on it just mailed it out just arrived today DECEMBER 24, how does mug take 3 months . They are rude horrible company do not order from them order from a difference place for printing your pets .. no customer service very rude when they email you ....
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Posted 6 years ago
Never got the product. Ordered October 4 and at first they just said patience we are busy this time of year. Then they stopped answering emails. The phone number is phony and 3-4 week delivery has turned into 13 weeks and not even a tracking number. $90 for nothing. Sorry I ordered this as a Christmas gift. Don’t fall for this scam
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Posted 6 years ago
Same issue as everyone else! Ordered November 02 and nothing. I was so excited to gift this and now I’m so bummed I can’t.
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Posted 6 years ago
Looks like everyone else is having the same issue as me. Submitted my order 11/3, way before the Christmas cut-off and NOTHING. I have responded to the PYP assistant that "was" communicating with me that has disappeared now, emailed customer service and now I'm getting the BBB involved. Should have known this company was a fraud, no contact #s listed anywhere online... Anyone have a contact #? NEVER ORDER FROM THEM!!!!!
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Posted 6 years ago
Print Your Pet is rated 1.3 based on 213 reviews