Print Your Pet Reviews

Name: Print Your Pet
Rating: 1.33

1.3 Rating 213 Reviews

7 %

of reviewers recommend Print Your Pet

Company Reviews

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Metrics

1.3

Based on 213 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Over A Month
On-time Delivery	Greater than 6%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5
Returns & Refunds
Refunds Process	Difficult

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Print Your Pet 1 star review on 16th August 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Blocked me on Twitter for asking about the status of my order in a polite manner. Never got my order or a status update. I literally paid $100 for a block on Twitter :)”

Helpful Report

Posted 6 years ago

“This is the worst company I’ve ever dealt with. I ordered a phone case back in September, in October they sent me a proof that I was not happy with. I asked for them to make changes and weeks later they sent me back the exact same photo. I asked for a refund and they have been playing me like a fiddle! I messaged them through instagram and they promised me a full refund and then blocked me! Good thing I screenshotted the message! They have redirected me numerous times to different emails for assistance and they just beat around the bush. 4 months later after countless emails they finally said I cannot have a refund. Guess I’ll be going through my credit card company. All the reviews on their website are fake! Biggest scam EVER. Worst customer service I’ve ever dealt with. Stay away...”

Helpful Report

Posted 6 years ago

“I ordered my item on November 15th for Christmas, and halfway through January I still haven't recieved it. They've answered one of my 10 emails, not even sure if I'm ever going to get it.”

Helpful Report

Posted 6 years ago

“DO NOT WASTE YOUR TIME OR MONEY ORDERING FROM THIS SO CALLED "company". I ordered a custom blanket from them on November 25 and I still haven't received it. Not to mention I ordered by the cut off date to get it before Christmas for a gift. I have emailed them MULTIPLE times and each time they are very rude and are not in the slightest bit helpful!!! And I waited for almost a week for someone to even respond back to me each time. We are now 7 weeks out since I ordered and I haven't even gotten a proof to edit to have them even begin. I will not be surprised if I don't ever receive my order seeing how I haven't heard back from them from the most recent email I sent them. But they didn't wait around to take my money that's for sure!”

Helpful Report

Posted 6 years ago

“This is a SCAM and a FRAUD. You will not receive any other merchandise, you will not get answers, you cannot reach them, you will not get your money back. Do not trust me, look at all the other reviews. If you've had problems with them, file a complaint with the BBB: https://www.bbb.org/us/tx/dallas/profile/online-retailer/print-your-pet-llc-0875-90904048/complaints And with the Arizon Attorney General: https://consumer-complaint.azag.gov/publiccomplaint/begin.aspx?fbclid=IwAR3CfaGN6dxDnc2p-_xPJmXZX8FngG3Dhu1jx9BG9tNbP_eS6qUFhVSUurI”

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Posted 6 years ago

“This company is a complete scam. As I'm sure hundreds have said - I wish I had googled the company before making a purchase. We all have similar stories: they reach out and ask for more money, if you try to contact them in ANY form you will not get a response back, if you threaten them in any way they will threaten you back, and you're left kicking yourself. If you made a purchase from this company, IMMEDIATELY go to your bank or however you purchased the item, and fial a claim. Get your money back (just not through them). Also, SPREAD THE WORD! Let others know not to trust them. They have screwed hundreds of customers, and they should be put out of business.”

Helpful Report

Posted 6 years ago

“Placed my order on November 29 so I didn't really expect it to get here before Christmas buts it's now nearly 2 weeks into January and my order still shows "unfulfilled." They haven't responded to my emails and I had to file a dispute with my bank.”

Helpful Report

Posted 6 years ago

“DO NOT ORDER FROM HERE! NO MATTER THE PRICE. OR THE "TIME EXPECTED" I ordered 2 blankets on black friday and im still waiting for multiple email replies going weeks back! Go to mypetcanva. They are a more honest and helpful company!”

Helpful Report

Posted 6 years ago

“Same as everyone else, I placed my order well before the holiday deadline. All my inquiries for status updates were ignored. On Dec. 25 I still hadn't even received the art to approve so I filed a claim with PayPal. They gave me a full refund as Print Your Pet didn't respond to them either. Now yesterday they just sent me to art for approval. Goes to show what a mess they are. Terrible customer service. Of all the pet portrait companies I went with them originally because they gave back to shelters. Now I have a hard time believing they are anything more than a scam.”

Helpful Report

Posted 6 years ago

“They literally threaten you with bogus legal action if you attempt to dispute the charges with your bank (after THEY don't send you your product). It's beyond ridiculous. I see a lot of good reviews, and that's fine. Maybe they apparently give some people their product, but please, please don't put yourself through this. Terrible communicators, and it truly does feel like a scam.”

Helpful Report

Posted 6 years ago

“DO NOT ORDER! Like others, I wish I had done more research. Do NOT trust that professional looking website. I ordered a Christmas gift for my daughter at on November 7th...PLENTY of time to avoid the Christmas rush and before their posted dedline to make it in time for Christmas. Since I had not heard back to approve the art work by Dec 1st and order status never left "processing" status, i started emailing for a status. I got a response explaining there was a backlog and they had hired more artists for the xmas season. No email was ever addressed until i started demanding a refund. FINALLY I get a response that says since the art work was already out for approval, a refund is not possible. 2 minutes later, i got an email to approve the art work. that was mid December. It is Jan 8th, and I still have no product, no responses are being made to any of my message, and now the order status page says my order cannot be found. This is a sham company. reports have been made to my bank, the Texas attorney general, and the BBB. Beware!I purchased 2 months ago and they stole my money! No product, no refund, and now my order "cannot be found". Check the BBB and buyers beware”

Helpful Report

Posted 6 years ago

“Ordered in oct never received order . They will not answer multiple emails that I have sent Unable to contact them other than email . Very poor business! Even one star is too good for them !”

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Posted 6 years ago

“It says on your site, Christmas Order Cut-Off was Nov 25th I placed my order on Nov 21. I’ve emailed you 3 times now regarding my order and have yet to receive any confirmation on the status of it, only a please be patient reply. I’ve been patient, it’s now Christmas Day and I haven’t received my order and it still says unfulfilled on the order page. I expect a full Refund ASAP as well as my order still since y’all can’t seem to get it together over the holidays even though I clearly made the cutoff date. This is absurd and will not be carrying any future business with your company.”

Helpful Report

Posted 6 years ago

“I also ordered more than 3 months ago and have heard absolutely nothing despite multiple emails. I highly encourage anyone to file with the BBB online it is very fast and easy and will prevent any further loss to others.”

Helpful Report

Posted 6 years ago

“DO NOT ORDER FROM THIS COMPANY! They are a complete scamming company. I ordered a blanket for Christmas on November 5, 2018, and today is January 5, 2018, and so far no blanket. I have written them several emails and have gotten rude and short responses that all respond with "wait a little longer" or "be patient" when I was requesting a refund. I have emailed them about four times, and now my email and account has been blocked and I am no longer allowed to see my tracking information. Also, there is no phone number on the website, and the address they provide in Dallas, TX is false. THIS IS A RED FLAG. Print Your Pet is a disgusting company that is taking thousands of dollars every day without providing a product. They are hard to work with, rude, and this whole company deserves to be taken down. Also, my order ID is false because I don't want PrintYourPet to contact me about anything I have said in this review. PrintYourPet's CEO, Justin Garza, deserves to serve time for this criminal business. Again, DO NOT ORDER FROM THIS COMPANY!”

Helpful Report

Posted 6 years ago

“I ordered my product on October 10th 2018, I have yet to receive my order or the full refund I have demanded. I have written several emails (more than I would like to count) with no response. This was a Christmas gift and here it is January 3rd and no sign of my order. There are no phone numbers to call. I am very disappointed in this “company”. If anyone finds out how to help this situation I would love to hear from them as well . Email Kelleye2@hotmail.com This has been a painful and time Consuming effort . I cannot believe they do not even respond, and I even left them my phone number. What a scam. And the questions below this review do not have a spot to say you did not receive your order or a refund.”

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Posted 6 years ago

“Perfectly satisfied with the print of my pet on my new phone case, socks, and favorite colored shirt. My husband surprised me with these gifts for Christmas! Such a thoughtful gift made by creative and talented people!”

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Posted 6 years ago

“Very friendly and accommodating printing service. It does take awhile to receive your order, but when it finally arrives, it is so worth it! I encourage others who have placed orders to be patient!”

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Posted 6 years ago

“I placed my order for a custom blanket of my best friend's cat on SEPTEMBER 26TH!!!!! I received a picture of my custom art work about a month later, and now December 30th I have not received my item nor have any of my 3 emails been answered. I am out $70 and now I feel like a horrible friend.”

Helpful Report

Posted 6 years ago

“Never received product and emails go unanswered. Ordered on November 26 and after first initial please be patient email they are now not responding. I failed to research before ordering which is something I never do but got excited about perfect gift for my daughter. I have filed with the BBB and have reported their site to Facebook. My bank is now helping me get my money back. Take the time to do this so we can stop this scam.”

Helpful Report

Posted 6 years ago

Print Your Pet is rated 1.3 based on 213 reviews