Qualtry Reviews

Name: Qualtry
Address: 1020 W 600, Suite 100, Lindon, Utah
Rating: 3.96

4.0 Rating 2,027 Reviews

70 %

of reviewers recommend Qualtry

4.0

Based on 2,027 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 80%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.7 out of 5

Visit Website

Phone:

385-786-8564

Location:

1020 W 600,
Suite 100,
Lindon
Utah
84042

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Erling

Anonymous

Anonymous // 01/01/2019

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“Never received order”

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Posted 1 year ago

“Nice product”

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Posted 1 year ago

“Unfortunately, after ordering from Qualtry for 3 years, this last experience was so disappointing you have lost me as a customer, and I can no longer recommend the company to others as I used to do. My orders, #2206014 placed Nov 24 and #2206736 Nov 27, did not arrive until Dec 21st. I had several interactions with customer service that proved to be even more frustrating. I was told my order was processed and going to be shipped, only to be told a few days later that my order was still in production. This went back and forth but I could not get any real help or useful answers. The customer service representative showed no concern and offered no compensation. I tried over 20 times to reach customer service on the phone hoping for more accurate information, I was never able to get through. All I ever got was the recording. When the items did arrive, one of them was completely wrong. It was the wrong name, wrong style and one of the serving cups was broken. They replaced it but I did not receive it until Dec 27th and again the customer service representative showed no concern for the poor service and continued frustration and inconvenience this was causing me.”

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Posted 1 year ago

“I think it socks! You guys waited and waited then gave me a tracking number that never was shipped! Then, 3 days before Christmas I get an email saying I got a credit because it was out of stock!”

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Posted 1 year ago

“I made a big purchase for at least 12 people, all ages for Christmas. Every item looked beautiful!”

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Posted 1 year ago

“I was very pleased with my purchase. Good quality materials.”

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Posted 1 year ago

“The color your own pillow case was good quality. My grand daughter loved it.”

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Posted 1 year ago

“Quality products are mostly great. Out of all I ordered I was only disappointed with a couple items. Great prices at Christmas!”

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Posted 1 year ago

“Great gifts! Shipping took a while but quality of products is great.”

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Posted 1 year ago

“Some of the products turned out fine, but for the Christmas items, there was little attention to detail.”

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Posted 1 year ago

“Ordered the large velour bags to hold presents -customized, pillow cases with kids names on them and kid names puzzles. Highly recommend the first 2 items-good quality. The puzzles were cute, small and thin. I would pass on the puzzles if ordering again.”

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Posted 1 year ago

“Ordered 3 items, all personalized. I received 2 of them together. When I checked the delivery status it indicated all 3 had been delivered. I looked all over my house thinking I missed it in the packing material. Then, I received a separate package about a week later with the 3rd item. Their delivery status was not accurate and caused confusion. Products are good, delivery and tracking are not...”

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Posted 1 year ago

“I have ordered from you numerous times. You make a great product!! Perfect for gifts!!”

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Posted 1 year ago

“Items were perfect and we loved them. Been sick so I haven’t gotten to give them as the gifts yet :(”

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Posted 1 year ago

“It was all done perfectly and arrived before Christmas. Highly recommend.”

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Posted 1 year ago

“I am so pleased with the quality of the products I’ve received from Qualtry. The customer service is top notch as well!”

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Posted 1 year ago

“Super disappointed in the boards, the round when I got was completely off centered and it’s a gift. I’ve gotten so many from you. This is the first time I’ve been really disappointed in the quality.”

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Posted 1 year ago

“My order on the cutting boards this time was not as good as quality as in the past. Also, ornaments were broken. Ornaments delivered USPS. But, the customer support was outstanding. I will continue to order from Qualtry. Thank you”

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Posted 1 year ago

“The collar has the wrong phone number on it. I did send a email for the collar to be corrected but have not heard back frim anyone .”

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Posted 1 year ago

“All of my order did not arrive did get refunded after several attempts to talk to someone via email. I had to run out at last min to supplement the items I did get.”

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Posted 1 year ago

Qualtry is rated 4.0 based on 2,027 reviews