Rack Attack Reviews

Name: Rack Attack
Address: 120 W 3rd Ave, Unit 201, Vancouver, British Columbia
Rating: 4.73

4.7 Rating 5,040 Reviews

93 %

of reviewers recommend Rack Attack

4.7

Based on 5,040 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Rack Attack:

Rack Attack is the number 1 retailer of vehicle rack solutions in North America, offering a huge selection of high-quality brands and products, which can be bought online and in any of their stores locations across North America.

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Rack Attack 5 star review on 22nd February 2026

Prabhjot L

Rack Attack 5 star review on 18th February 2026

Michael D

Jerrad S

Rack Attack 5 star review on 17th February 2026

Claude F

730

Anonymous

Anonymous // 01/01/2019

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“Good service”

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Posted 5 years ago

“They do what they say, and say what they do. This is much appreciated”

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Posted 5 years ago

“Incredibly responsive communication and excellent customer service.”

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Posted 5 years ago

“You guys are the best!! I'm doing a custom installation on my Scion Xb 2015 Using Ditch brackets and the Denver store guys and Pasadena knew exactly what I needed to buy. Doing a custom install is not easy to find what ya need on Rahino Rack website, but your guys knew everything. The best. Thank you. Not to mention, I received a better price going through you guys especially when installation of a 3 Bar setup.”

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Posted 5 years ago

“Service was excellent”

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Posted 5 years ago

“Pleasant shopping experience on line and I received my items sooner than expected!”

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Posted 5 years ago

“Good service and fast delivery👍”

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Posted 5 years ago

“Purchase was fast and easy, the only unsatisfying part of the Whole process was the delivery, I pay extra $20.00 for a 3 day delivery and it took 6 days. Other than that everything was excellent.”

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Posted 5 years ago

“Very easy transaction and fast shipping!”

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Posted 5 years ago

“I've ordered from Rack Attack multiple times and have never been disappointed! They have great customer service, fast/free delivery and only carry the highest quality products!!!”

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Posted 5 years ago

“Great experience all around. Made a purchase which I ended up needing to return and the process was quick, easy, and hassle free.”

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Posted 5 years ago

“While by mistake I was shipped an item not compatible with my car model, the oversight was quickly dealt with by sending a new item at the same time providing a return label for the unused item. Furthermore I appreciated the follow ups to ensure that as a customer I was fully satisfied. Good job and excellent customer service.”

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Posted 5 years ago

“They were the only ones who the product in stock, actually confirmed it was going to be the right purchase and also shipped. I am very happy with Rack Attack customer service and their expedience with my order.”

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Posted 5 years ago

“C’est la première commande que je fais à Rack Attack et je tiens à dire que j’ai vraiment apprécié le service après-vente et les communications avec le personnel de l’entreprise. C’est clairement un service 5 Étoiles aux consommateurs. En plus, ils ont envoyé ma commande rapidement après mon achat et je l’ai reçue le surlendemain: c’est la livraison la plus rapide que j’ai jamais vue!!! Le matériel reçu est fidèle à la description sur le site et le site est vraiment très bien fait, toute l’information dont on a besoin s’y retrouve. En plus, le site est vraiment bien clair et convivial. C’est le meilleur service après-vente que je connais!”

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Posted 5 years ago

“Great service!”

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Posted 5 years ago

“Simple, fast, knowledgeable. Shipping quickly arrived at home. Great process...”

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Posted 5 years ago

“I got caught in product transition. Rack Attack team stepped up big time and got me rolling quickly. The new model is a perfect fit for my Honda CRV. Btw...totally simple to get bike on/off a SUV.”

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Posted 5 years ago

Thanks for bringing this to our attention. Our team has offered a few options - please let us know if there is anything else we can do to help!

Posted 5 years ago

“Solid service everytime”

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Posted 5 years ago

“Shopping experience was great. Unfortunately, I am having problems with the locks not fitting into the racks. I am dealing directly with Yakima about this, hopefully they will be able to fix it. If not, I will let you know.”

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Posted 5 years ago

“Prices were fair and the website guided me to exactly what would fit. Someone called me before the shipped my order to answer I question I had written in the order comments. Very impressed with the service of Rack Attack.”

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Posted 5 years ago

Rack Attack is rated 4.7 based on 5,040 reviews