Rack Attack Reviews

Name: Rack Attack
Address: 120 W 3rd Ave, Unit 201, Vancouver, British Columbia
Rating: 4.75

4.8 Rating 4,891 Reviews

94 %

of reviewers recommend Rack Attack

4.8

Based on 4,891 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Rack Attack:

Rack Attack is the number 1 retailer of vehicle rack solutions in North America, offering a huge selection of high-quality brands and products, which can be bought online and in any of their stores locations across North America.

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Rack Attack 5 star review on 17th August 2025

708

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Straight forward & super fast delivery! This was already my second order, a third one is not entirely impossible in the future ;)”

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Posted 4 years ago

“RECEIVED MY RACK FAST NICELY PACKAGED AS DESCRIBED.”

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Posted 4 years ago

“Online shopping experience was straight forward, quick shipping too”

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Posted 4 years ago

“I received the rack as promised and have installed it on the Jeep . Everything went smooth and the bike looks very secure for travel.”

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Posted 4 years ago

“Had products that were out of stock everywhere else, and delivered everything accurately in just one day.”

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Posted 4 years ago

“My order was shipped quickly and not a bad shipping charge for the size/weight. Overall great experience.”

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Posted 4 years ago

“Thanks to RackAttack for the great advice over the phone to ensure the Thule bike hitch rack I was interested in was the right one for fat bikes! The person I spoke to was very knowledgeable and helpful. Because of covid some places did not have the rack but RackAttack did and shipping did not take long!”

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Posted 4 years ago

“Customer service was amazing. I accidentally ordered the wrong amount of a roof rack component and Bailey gave me a call asking if this was a mistake and what his recommendation was. Thank you for saving my time!”

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Posted 4 years ago

“Rack arrived fast, great customer service, will buy again.”

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Posted 4 years ago

“Great transaction, awesome product, quick shipment!!!!”

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Posted 4 years ago

“I will order again”

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Posted 4 years ago

“The purchase and delivery went very smoothly, but since receiving the rack I have emailed the company with a question and have not received a response. Might be a little too early for me to be responding to this review.”

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Posted 4 years ago

“Called the store before making an online purchase. They were helpful and answered all of my questions. Shipped quickly and arrived on time.”

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Posted 4 years ago

“Great website, easy to search and buy.”

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Posted 4 years ago

“Rack Attack had just what I was looking for. The products were delivered in the expected time.”

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Posted 4 years ago

“Rack Attack service was great. I am a little disappointed in the hold down straps on the new Thule bike rack compared to the old stretch straps on my previous model. Hopefully I will get used to them.”

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Posted 4 years ago

“expected them by the end of March and the first part of April, but were told a month later we”

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Posted 4 years ago

“I am so very happy with the product, and service thus far. Order was shipped and received rather quickly. I was surprised.”

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Posted 4 years ago

“Quick delivery for a large item”

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Posted 4 years ago

“Our rack is great. I enjoy loading the heavier electric bike using the ramp. Your service was terrific: helpful, timely and efficient. The rack came right to our door as promised. Thank you.”

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Posted 4 years ago

Rack Attack is rated 4.8 based on 4,891 reviews