Rack Attack Reviews

Name: Rack Attack
Address: 120 W 3rd Ave, Unit 201, Vancouver, British Columbia
Rating: 4.73

4.7 Rating 5,040 Reviews

93 %

of reviewers recommend Rack Attack

4.7

Based on 5,040 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Rack Attack:

Rack Attack is the number 1 retailer of vehicle rack solutions in North America, offering a huge selection of high-quality brands and products, which can be bought online and in any of their stores locations across North America.

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Rack Attack 5 star review on 22nd February 2026

Prabhjot L

Rack Attack 5 star review on 18th February 2026

Michael D

Jerrad S

Rack Attack 5 star review on 17th February 2026

Claude F

730

Anonymous

Anonymous // 01/01/2019

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“Knowledgeable staff who gave each customer their undivided attention and answered all their questions.”

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Posted 5 years ago

“I tried another local dealer to purchase the items I needed. Their shop was closed when I showed up at 1:45 pm on a Friday! Very fortunate I found Rack Attack and called a salesman who set me up for all the items I needed and the items showed up the next day!!!! I'll be purchasing ALL of my Thule components from you in the future! Thanks for all the great service.”

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Posted 5 years ago

“Helpful employees, fast shipping”

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Posted 5 years ago

“Awesome customer service! Really appreciate the efforts of this team to provide great service!”

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Posted 5 years ago

“No complains”

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Posted 5 years ago

“After a small issue with UPS, all is well and the through axel adapter works great.”

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Posted 5 years ago

“Quality product fast and easy the way I like it..thanks”

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Posted 5 years ago

“I was moving a roof mounted bike rack from one car to another and needed some new parts. I received great email service to clearly indicate what I needed. I installed this past weekend and everything worked great. Thank you!”

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Posted 5 years ago

“Customer service could be a little more friendlier seems every time i called for questions/like there life there sucks”

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Posted 5 years ago

“Great Service and FAST Delivery. My Yakima rack was exactly as advertised!”

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Posted 5 years ago

“Rapide. Efficace. Site internet facile d’utilisation.”

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Posted 5 years ago

“Item shipped quickly and was true to order.”

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Posted 5 years ago

“I've ordered a few racks/components through Rack Attack. I've been extremely impressed with each transaction. The orders are shipped immediately and they've been able to source parts that no one else has. Even items that Yakima has said won't be available for months. Great job guys. I'll definitely keep ordering with Rack Attack.”

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Posted 5 years ago

“wonderful service”

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Posted 5 years ago

“I only got three out of 5 pieces that were ordered but have been charged for all 5. Then requested to return the product and have not received a response.”

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Posted 5 years ago

Hi Tiffany, Our team has been in touch with you and I believe you should be all set now with the items but please reach out if there is anything else we can do to help. Best, Blaze, Rack Attack

Posted 5 years ago

“Super-fast shipping and great communication. I'll be shopping from Rack Attack again.”

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Posted 5 years ago

“Customer service was both informative and friendly - great experience.”

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Posted 5 years ago

“Item was delivered so quick but not happy with the item.”

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Posted 5 years ago

Hi Willy, Our team has been in touch with you to address your concerns with the item. Please let us know if there is anything else we can do. Best, Blaze, Rack Attack

Posted 5 years ago

“I was so happy to get my purchase. Supper fast delivery and very easy to install”

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Posted 5 years ago

“Quick service, my experience was great! Thank you!”

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Posted 5 years ago

Rack Attack is rated 4.7 based on 5,040 reviews