Rack Attack Reviews

Name: Rack Attack
Address: 120 W 3rd Ave, Unit 201, Vancouver, British Columbia
Rating: 4.75

4.8 Rating 4,891 Reviews

94 %

of reviewers recommend Rack Attack

4.8

Based on 4,891 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Rack Attack:

Rack Attack is the number 1 retailer of vehicle rack solutions in North America, offering a huge selection of high-quality brands and products, which can be bought online and in any of their stores locations across North America.

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Rack Attack 5 star review on 17th August 2025

708

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Online chat was very helpful, product arrived very quickly.”

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Posted 4 years ago

“These guys were super helpful in discussing options and the rack came quickly. Highly recommend.”

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Posted 4 years ago

“Great service.”

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Posted 4 years ago

“I needed the crossbars for my Crosstrek to hold my hullavator. I knew nothing of what I needed. You guys set me up . All items were correct . Good job. I will call again if I ever need anything else !”

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Posted 4 years ago

“Rack Attack is good”

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Posted 4 years ago

“I have used Rack Attack now for two web-purchases and one in-shop installation (Chicago) and they have done a tremendous job in every respect. Their staff is knowledgeable and their web-site for rate for ordering and tracking your order. I highly recommend these guys and will certainly use them again in the future.”

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Posted 4 years ago

“Ordered online and our rack arrived very quickly. Great service.”

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Posted 4 years ago

“I called up and spoke to a well informed salesperson who knew his stuff. Rack shipped out the next day”

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Posted 4 years ago

“Good website. Prompt response and delivery.”

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Posted 4 years ago

“Great selection of products, easy to select the right one for my vehicle, fast delivery and competitive pricing. Very satisfied so far.”

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Posted 4 years ago

“Amazing and friendly service. Exceptional customer expierence!”

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Posted 4 years ago

“Website is very easy to navigate, making it a simple process to order the correct parts for your car. Products shipped quickly and I appreciated the phone call to confirm my car model and to ensure I was not forgetting anything.”

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Posted 4 years ago

“Although the items I wanted were out of stock, I was able to contact Rack Attack, who then was able to determine which stores had the items I wanted. Contacted the stores directly and was able to get my items quickly. As for the Gator Pro - I like it a lot. Much easier to install than a 2 bike hitch rack and kept the bikes more stable in my truck bed.”

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Posted 4 years ago

“Very helpfull and efficient. Could not believe delivery of right product next day.”

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Posted 4 years ago

“Rack Attack rules!”

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Posted 4 years ago

“RackAttack is a great place to shop for all things associated with roof/car/truck racks etc. My experience with sales rep in PDX store was helpful, quick and informative. Keep on keepin' on Rack Attack!”

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Posted 4 years ago

“I appreciated the online chat - timely and informative but not pushy! It was very easy to get the correct package for our vehicle, and it was delivered safely to our door with UPS tracking. Now we have a great rack!”

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Posted 4 years ago

“Arrived in about a week - Ottawa to Calgary - assembled the rack in about an hour - all required tools included. Very happy with the feel - took it out on a trial run - easy to load / unload - 1 smaller eBike - 1 XL size dual sport Trek - works very well - very satisfied at this point.”

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Posted 4 years ago

“Technical questions were answered accurately by the rep in the Vancouver store.”

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Posted 4 years ago

“We love our Kuat Sherpa 2.0 bicycle rack & the fabulous customer service we received from Rack Attack. We received our order quickly which is quite the exception with many online retailers. We received our rack in 2 days with free shipping. I shop online regularly & the excuses & delays from other companies during this Covid ordeal have been frustrating. Rack Attack was different. They delivered & their service is superior. Thank you so much!”

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Posted 4 years ago

Rack Attack is rated 4.8 based on 4,891 reviews