Rack Attack Reviews

Name: Rack Attack
Address: 120 W 3rd Ave, Unit 201, Vancouver, British Columbia
Rating: 4.75

4.8 Rating 4,891 Reviews

94 %

of reviewers recommend Rack Attack

4.8

Based on 4,891 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Rack Attack:

Rack Attack is the number 1 retailer of vehicle rack solutions in North America, offering a huge selection of high-quality brands and products, which can be bought online and in any of their stores locations across North America.

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Rack Attack 5 star review on 17th August 2025

708

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Knowledgeable staff. Fast shipping.”

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Posted 4 years ago

“All the parts fit thanks to the descriptions of each product. Had an old Yakima rain gutter rack that we swapped over to a track rack on my truck canopy. Works great !!!!”

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Posted 4 years ago

“You had the inventory that no other store did and I had it in 3 days which included a Saturday and Sunday. Without your part I couldn’t mount my Thule system on my RAV 4”

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Posted 4 years ago

“I've reached out several times about damaged/ missing parts of my order and no one has reached over the matter. The first response was quick but I have yet to hear back with the issue I've encountered. Really a bummer on the setback for my travel necessities.”

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Posted 4 years ago

“I bought a Kuat Sherpa 2.0 from Rack Attack. It was very easy to make the purchase on their website and shipping was much faster than I could have expected. I called them with a question and their response was fast and the information was accurate. This purchase was a great experience.”

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Posted 4 years ago

“Everybody was really nice that I talked to and I was able to put the rack on myself.”

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Posted 4 years ago

“Couldn't ask for better service! Staff was very helpful and courteous in answering my questions, and the bike rack was delivered very quickly. I highly recommend Rack Attack.”

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Posted 4 years ago

“Great Price, fast shipping.”

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Posted 4 years ago

“Product as expected. Shipping costs high (20$) for thé package size and the delivery time 7 days...”

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Posted 4 years ago

“I would highly recommend others using rack attack They were fast with delivery and And their Web page is Easy to navigate.”

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Posted 4 years ago

“Quick delivery, product in good shape and easy to install! Thanks”

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Posted 4 years ago

“Can’t say enough good things about Rack Attack. They provided good advice on which bike rack to choose. They price matched my rack when I found it slightly cheaper locally and shipping was super fast. Overall a great experience.”

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Posted 4 years ago

“This review is a testament to the communication provided by Rack Attack. They did an outstanding job answering my questions and keeping me informed of my of product purchase updates. What was delivered is what was ordered and the delivery date as stated. No issues. Very happy. Both stores Oregon and Southern Ca. That I talked with had knowledgeable personal with great customer service.”

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Posted 4 years ago

“One of the threads where damage and I have to add a nut to be able to install it. Didn't want to delay my tip so I decided to let it go.”

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Posted 4 years ago

“Item arrived on the date it said it would arrive. Rack Attack web site was easy to maneuver through and easy to find what your looking for”

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Posted 4 years ago

“Loved the Hardware Kit, but the Key didn't work.”

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Posted 4 years ago

“Clear specs for products, order went through in a timely way, notices for delivery timely and accurate. Everything you would expect these days. No slacking...”

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Posted 4 years ago

“My order was on back order, and I was advised that I would receive an email notifying me when it was shipped, but it just showed up with no notification. Otherwise, the service is great.”

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Posted 4 years ago

“Never received item.”

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Posted 4 years ago

“Best prices and customer service. Received products within a week. I’ve ordered a ski rack for my sons roof rack and a hanging bike hitch rack for myself. Top quality. Will definitely be ordering roof racks for my vehicle. Thanks so much.”

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Posted 4 years ago

Rack Attack is rated 4.8 based on 4,891 reviews