Rack Attack Reviews

Name: Rack Attack
Address: 120 W 3rd Ave, Unit 201, Vancouver, British Columbia
Rating: 4.73

4.7 Rating 5,246 Reviews

93 %

of reviewers recommend Rack Attack

4.7

Based on 5,246 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

About Rack Attack:

Rack Attack is the number 1 retailer of vehicle rack solutions in North America, offering a huge selection of high-quality brands and products, which can be bought online and in any of their stores locations across North America.

Visit Website

Write Your review

Tell us how Rack Attack made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Rack Attack 5 star review on 25th September 2026

Robert M

Rack Attack 5 star review on 22nd February 2026

Prabhjot L

Rack Attack 5 star review on 18th February 2026

Michael D

Jerrad S

733

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This Thule bike rack is the best! Easy to use and very easy to pack up and store. Rack Attack was very responsive, shipping was very quick and the price was the best I could find. I’d definitely shop with Rack Attack again.”

Helpful Report

Posted 4 years ago

“Great service! Arrived quickly! They had exactly what we needed!”

Helpful Report

Posted 4 years ago

“Great service and fast to respond to inquiry! Thank you!”

Helpful Report

Posted 4 years ago

“Rack attack made my purchase extremely easy.”

Helpful Report

Posted 4 years ago

“Great prices and quick shipping. Easy to deal with!”

Helpful Report

Posted 4 years ago

“great rack”

Helpful Report

Posted 4 years ago

“Excellent fast service for my lock out/lost key to racks problem!”

Helpful Report

Posted 4 years ago

“Great service! Package shipped and received quickly.”

Helpful Report

Posted 4 years ago

“Very responsive to my inquiry and quick delivery of the produoI needed!”

Helpful Report

Posted 4 years ago

“The online experience was informative, selection and descriptions good and checkout efficient. The only “hitch” so to speak is that Canada post would not deliver the product, advising it should not have been accepted at the source and it was too heavy for delivery. Inconvenient and frankly surprising.”

Helpful Report

Posted 4 years ago

“I had some help to pick out the rack for me. It was a little time consuming to put together because the attached instructions were vague. Look forward to using it soon.”

Helpful Report

Posted 4 years ago

Hi Betty, We are sorry to hear the instructions were giving you some trouble! Thanks for taking the time to explain your experience, we value customer feedback like this and will use this situation to improve going forward. Best, Eric

Posted 4 years ago

“The team at Rack Attack really took good care of me. Very knowledgeable with great recommendations. They even helped me get the shipping covered by working with UPS on shipping some bulky items. I highly appreciate and recommend this company. This place is legit.”

Helpful Report

Posted 4 years ago

“Awesome product for my Aero roofrack. Thank you so much. AAA +++ Brandon M.”

Helpful Report

Posted 4 years ago

“Could not have made the choices without the help of your staff. Very helpful.”

Helpful Report

Posted 4 years ago

“I recommend buying from Rack Attack for your rack needs. The product selection is great, their knowledge is top notch and most importantly, their customer service is fantastic. I had an issue with not enough locks for my setup and they got me sorted out quickly. I will buy from them again.”

Helpful Report

Posted 4 years ago

“The shipping speed and order preparation was amazing however getting support post purchase via phone has been challenging”

Helpful Report

Posted 4 years ago

“Item arrived on time and in great shape.”

Helpful Report

Posted 4 years ago

“Orders shipped when forecasted, any slippages I was updated promptly by the RA team. Packages arrived neatly secured and clearly marked. 10/10 would rack again.”

Helpful Report

Posted 4 years ago

“Love my Kuat rack. Took off a star as Rack Attack sent the wrong color rack first. They got the right one out to me in about a week.”

Helpful Report

Posted 4 years ago

“Easy to install the roof rack!”

Helpful Report

Posted 4 years ago

Rack Attack is rated 4.7 based on 5,246 reviews