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Rack Attack Reviews

4.8 Rating 4,875 Reviews
94 %
of reviewers recommend Rack Attack
4.8
Based on 4,875 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read Rack Attack Reviews

About Rack Attack:

Rack Attack is the number 1 retailer of vehicle rack solutions in North America, offering a huge selection of high-quality brands and products, which can be bought online and in any of their stores locations across North America.

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Rack Attack 5 star review on 17th August 2025
Josh L
Rack Attack 5 star review on 10th August 2025
Rene L
Rack Attack 5 star review on 24th July 2025
Anonymous
Rack Attack 5 star review on 24th July 2025
Anonymous
Rack Attack 5 star review on 12th June 2025
Jerry M
Rack Attack 5 star review on 12th June 2025
Jerry M
Rack Attack 5 star review on 12th June 2025
Jerry M
708
Anonymous
Anonymous  // 01/01/2019
Fast and easy process. No complaints.
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Posted 3 years ago
Very happy with my purchases and interactions with Rack Attack. The site was easy to use, and the one product question I had was answered quickly and professionally.
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Posted 3 years ago
I have nothing but amazing things to say about my experiences dealing with Rack Attack Victoria. Every time I go Kas has made finding the right gear for my needs seamless and enjoyable. An easy 5 stars in my opinion. Keep up the great work guys!
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Posted 3 years ago
Very helpful staff, quick shipping, and of course great products. Quick shipping.
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Posted 3 years ago
Quick shipping, quality product and customer service was top notch.
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Posted 3 years ago
y Thule is 13 years old. I received a prompt response. The keys arrived in just days. The keys match the lock perfectly. Thank you Rack Attack!
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Posted 3 years ago
In order to attach the carrier to a 1/4" square tube, the supplied fastening bolts needed to be replaced. Otherwise, a great set up.
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Posted 3 years ago
Having a member of your team confirm that the rack will fit my specific vehicle is great. Super fast - and free - delivery. Thank you.
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Posted 3 years ago
Your online customer service and response time was excellent. If I need any accessories I will be using Rack Attack again.
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Posted 3 years ago
Quick shipping. We’ll packaged . Still haven’t used the rack but it will be ready!
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Posted 3 years ago
The ability to purchase a whole cross bar kit at once- giving all the pieces needed and verifying it fits my vehicle saved a ton of time and stress and was even able to talk to a representative before finalizing purchase.
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Posted 3 years ago
Shipping took a bit but my items were coming from several different locations. Staff was incredibly friendly and helpful. Would definitely recommend
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Posted 3 years ago
Great fast service and delivery. I recommend this online store.
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Posted 3 years ago
HI there, I found your front end ordering service to be very good. Questions and then actually placing the order. Unfortunately, I received my new Evo bars without instructions. It appeared that the box had been opened at some point before it was shipped to me. An hour project turned into 3 hours with 2 calls to your support staff where unfortunately I was on hold for 5-10 minutes. One question had to do with the rubberized strip that comes as one piece. Not realizing that it needed to be torn in half. That was the first call. My second problem was getting the gaskets in place. Tried warm soapy water. Nothing seemed to work then another call to support to find out that they are simply pressed in. I sort of thought that the first guy I talked to might have shared that with me. But not. So unfortunately your score went from 5 to 3. I've had Tulle racks for over ten years on 3 different cars so it was not my first time with an install. Just FYI
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Posted 3 years ago
Hi William, Sorry to hear about your experience. We have reached out to see if there is anything we can do to make this better! Best regards, Blaze Rack Attack
Posted 3 years ago
Very good service ! Great follow up !
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Posted 3 years ago
The rack I ordered was sent through UPS. When the package arrived it was damaged and parts were missing. I asked the UPS delivery person what course I should pursue if I found missing parts when I try to assemble the product, he shrugged his shoulders and said to call Rack Attack. Rack Attack went above and beyond. Totally on top of every aspect of the problem and had the missing part at my door a.s.a.p. I will use this company again.
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Posted 3 years ago
Rack Attack had the Thule Rack I needed for my car when both Thule and Yakima were out of stock. Price was competitive. Delivery was fast.
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Posted 3 years ago
Great customer service!
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Posted 3 years ago
Hi there! Apologies again for the mix-up and I'm glad to hear Denae was able to help. We've reached out again to offer another solution. Best regards, Blaze Rack Attack
Posted 3 years ago
Finding the correct towers and clamps for my vehicle was pretty easy to ID from the site but I needed the round bar adapter which was not so easy. Once the parts were ordered the wrong adapter was sent. After a note to CS the correct item was sent.
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Posted 3 years ago
The Tustin store on El Camino Real is a great location to buy any type of Thule rack. They have a beautiful store and a good inventory. The customer service is the best.
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Posted 3 years ago
Rack Attack is rated 4.8 based on 4,875 reviews