Rack Attack Reviews

Name: Rack Attack
Address: 120 W 3rd Ave, Unit 201, Vancouver, British Columbia
Rating: 4.74

4.7 Rating 4,968 Reviews

94 %

of reviewers recommend Rack Attack

4.7

Based on 4,968 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Rack Attack:

Rack Attack is the number 1 retailer of vehicle rack solutions in North America, offering a huge selection of high-quality brands and products, which can be bought online and in any of their stores locations across North America.

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Rack Attack 5 star review on 26th December 2025

714

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The entire process was quick and easy. I ordered online and it was simple to find what I was looking to purchase even though it was my first time buying a roof rack. Everything came faster than anticipated and the YouTube videos helped me install everything myself. Overall great experience and would recommend to others. Thanks!”

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Posted 3 years ago

“Delivery could not have been any faster. Products received in well protected packaging.”

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Posted 3 years ago

“Folks at RackAttack Boston in Framingham MA were super helpful. There was a part missing in the openbox item I bought online. They quickly took care of it. Thanks to the super-friendly staff!”

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Posted 3 years ago

“havent recieved anything yet”

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Posted 3 years ago

Hi Devin, It looks like your shipment has indeed been slightly delayed due to an issue with Canada Post. I'll reach out to you directly to provide more details. Best, Blaze Rack Attack

Posted 3 years ago

“Order was missing some things but they were quick to ship out the missing parts, no hassle! Shipping was quick. Overall I would order from them again.”

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Posted 3 years ago

“Will definitely order items from Rack Attack again. Excellent quality product.”

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Posted 3 years ago

“No complaints. Ordering was easy and shipping communication was great.”

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Posted 3 years ago

“Fast Delivery and Great Customer service when I called to check on my order.”

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Posted 3 years ago

“Staff was very helpful in getting me setup with the correct rack and accessories that I needed. Only one manufacturer made it (Venza with a panoramic glass roof) and Rack Attack ordered it for me. Very happy with the purchase.”

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Posted 3 years ago

“Very helpful”

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Posted 3 years ago

“I ordered and then it never shipped. Still waiting for a notification to say it is on its way (it has been 10 days)”

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Posted 3 years ago

Jessica, Sorry about the delay in your package arriving. It was shipped on time but has been delayed with Canada post. It shows an estimated delivery of May 9th, at this time. I will reach out to you as well, via email. Thanks, Matt Rack Attack

Posted 3 years ago

“Great Service, fast shipping, great product. Yakima Base Line fit on my Matrix perfectly. Very sturdy, easy installation with great instructions.”

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Posted 3 years ago

“I admittedly didn't shop around a lot - I went to rack attack because I saw their positive reviews. I ordered a tow hitch for my new car, arranged to have it installed at Rack Attack. A few days later, I finally got around to calling Uhaul and a few other vendors and was surprised to discover that the hitch was roughly $100 more at Rack Attack than other vendors and that installation was more than twice the price compared to highly rated shops in my area. In fact, the price of the exact same curt hitch INCLUDING installation at Uhaul was less than the Rack Attack price WITHOUT installation. I complained at the store, and wrote the national chain, but I the responses I got were dismissive - essentially "your tough luck." These guys know their stuff, and they sell top notch equipment. However, they overcharge to the EXTREME. Look elsewhere.”

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Posted 3 years ago

“Glad I could get this frame protector. for my Thule Ez Fold bike carrier. Delivery was prompt and everything was easy to order on line.”

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Posted 3 years ago

“Helpful and accommodating.”

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Posted 3 years ago

“Great service and fast delivery. We'll done!”

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Posted 3 years ago

“Good quick, helpful online service.”

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Posted 3 years ago

“Perfect fit and great service”

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Posted 3 years ago

“Excellent service. Arrived on time. This is the third rack that we buy from Rack Attack and as always we are very satisfied.”

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Posted 3 years ago

“Having you put together the whole package for the make and model of the car is a great help.”

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Posted 3 years ago

Rack Attack is rated 4.7 based on 4,968 reviews