Rack Attack Reviews

Name: Rack Attack
Address: 120 W 3rd Ave, Unit 201, Vancouver, British Columbia
Rating: 4.72

4.7 Rating 5,277 Reviews

93 %

of reviewers recommend Rack Attack

4.7

Based on 5,277 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

About Rack Attack:

Rack Attack is the number 1 retailer of vehicle rack solutions in North America, offering a huge selection of high-quality brands and products, which can be bought online and in any of their stores locations across North America.

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Rack Attack 5 star review on 22nd February 2026

Prabhjot L

Rack Attack 5 star review on 18th February 2026

Michael D

Jerrad S

Rack Attack 5 star review on 17th February 2026

Claude F

730

Anonymous

Anonymous // 01/01/2019

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“I needed a rare part for my Rhino Rack system. It was impossible to find locally, so I made a call to Rack Attack in Toronto. The staff immediately new what I was looking for, searched high and low in their inventory, found one tucked away in the recesses of a supplier's inventory, walked me through the online ordering process, kept me up to date on when they would get it, and when they did get it they immediately shipped it to me. The package was expertly protected from the elements and arrived to me in perfect shape. Also, their prices were the best I could find and their staff the easiest to get along with.”

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Posted 4 years ago

“The sales staff were very friendly, helpful, and, understanding at locating, and, providing for my specific needs, 5 Stars! For their professionalism, and, quick, no nonsense, speedy delivery of my brand new THULE Rack, and, Kayak Rack, Accessories.”

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Posted 4 years ago

“This is my second Yakima product bought from you. I won't go anywhere else. The price point was within my budget and the delivery was faster than I expected. I don't recommend any one else but you. Thank you, Rack Attack! My summer has just become that much better!”

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Posted 4 years ago

“Rack Attack did an outstanding job from start to finish. They gave me a great price and delivery was super quick. Would highly recommend to others!”

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Posted 4 years ago

“Great overall experience!”

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Posted 4 years ago

“Perfect fit for a thule over 25 yes old”

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Posted 4 years ago

“Quick and easy ordering. Reasonable shipping compared to Thule website”

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Posted 4 years ago

“Super fast and accurate.”

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Posted 4 years ago

“Fast delivery.”

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Posted 4 years ago

“When staff at Rack Attack thought I may have ordered too many parts online they picked up the phone to verify my needs and removed unneeded parts. Saved me $100s. Additional conversation with staff identified that I did not require express shipping saving me another $200.Great customer service!!”

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Posted 4 years ago

“Ordering was easy - and delivery was in about a week - which is great considering the supply issues that used to be prevalent everywhere.”

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Posted 4 years ago

“Easy ordering process, quick fulfillment and fast shipping. Very satisfied”

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Posted 4 years ago

“Great on line service, quick free shipping.”

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Posted 4 years ago

“I have yet to hear a response to the fact I was sent a used and damaged product that was also missing parts. UPDATE: I have been asked to revise my review now that “it has been resolved.” I did receive a call with a suitable resolution option however none of the agreed fix has been done yet so until I see proof it’s going to be corrected, my review will remain as 1 star”

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Posted 4 years ago

Hi Kristy, It appears we reached out to you a few days ago and were just waiting on your response to see if you wanted to return them and if we needed to expedite new products to you. I apologize that the product was damaged in shipping so we would like to help you with this! Best, Eric

Posted 4 years ago

“Product arrived quickly, was easy to install with all tools in the box, and works as advertised!”

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Posted 4 years ago

“That's perfect. This key really helpful.”

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Posted 4 years ago

“Items shipped and arrived quickly! The site was easy to navigate and was able to get exactly what I needed quickly!”

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Posted 4 years ago

“Good Times”

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Posted 4 years ago

“Bought an open box deal and didn’t expect for come in quickly. But it arrives like 3 days and package was taped and seal nicely. Would recommend to buy from Rack Attack again.”

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Posted 4 years ago

“My order with Rack Attack was great. I already had a Yakima roof rack that I needed to adapt to my new car. I chatted with a rep and got the parts that I needed for the fit. Price was as good as anyone and delivery was just a few days. It actually came two days earlier than estimated so we were able to get the kayaks to the lake before the weekend crowds. Installation was a little complicated but these racks are SOLID.”

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Posted 4 years ago

Rack Attack is rated 4.7 based on 5,277 reviews