Rack Attack Reviews

Name: Rack Attack
Address: 120 W 3rd Ave, Unit 201, Vancouver, British Columbia
Rating: 4.75

4.8 Rating 4,875 Reviews

94 %

of reviewers recommend Rack Attack

4.8

Based on 4,875 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Rack Attack:

Rack Attack is the number 1 retailer of vehicle rack solutions in North America, offering a huge selection of high-quality brands and products, which can be bought online and in any of their stores locations across North America.

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Rack Attack 5 star review on 17th August 2025

708

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I found the rack I was looking for”

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Posted 3 years ago

“Very Happy whit the fit on my vehicule and lightning fast shiping !”

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Posted 3 years ago

“Great service every time. I requested a specific key code on some Yakima locks and they were the only place willing and able to provide it. Always have the best prices, too!”

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Posted 3 years ago

“Order was placed easily and shipped appropriately but I received the wrong product.”

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Posted 3 years ago

Hi Louise, Thank you for your feedback and sorry to hear about the experience. We left you a voice message - please give us a call back so we can investigate this for you and find a solution. Best regards, Blaze Rack Attack

Posted 3 years ago

“Quick,and painless. Shipped immediately and came early. This was all online,but have shopped in person,with similar results.”

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Posted 3 years ago

“The service staff was very helpful in readjusting with me my online order to a rack that would work on an RV. They saved me from having a future problem. Thanks”

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Posted 3 years ago

“My customer rep. was really helpful and knowledgeable, prices were good, as well as shipping, fast & free. Thank you!”

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Posted 3 years ago

“All very good ,”

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Posted 3 years ago

“Great work and great help from Mississauga and Ottawa locations!”

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Posted 3 years ago

“Fantastic customer service”

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Posted 3 years ago

“Had everything in stock that I needed. Everything came on time and in tact. Really appreciated how you guys sent out the SKS keys/locks!”

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Posted 3 years ago

“Excellent service. Would come back if I need to.”

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Posted 3 years ago

“I had a problem with a part on a roof rack. Customer support was very helpful and kept me in the loop while they resolved the issue. The orders show up quick.”

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Posted 3 years ago

“My order can sooner than expected. Because of global supply chain issues Rack Attack was one of the only places which carried this product so I wasn't sure if it was really coming. Very happy with their service.”

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Posted 3 years ago

“The customer service was actually AWESOME! I have recently ordered some other items and look forward to receiving them soon. Wonderful people to deal with.”

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Posted 3 years ago

Carl, Sorry to hear that your rack did not work out for you. Upon checking your order, there was no vehicle listed, so we are unable to check the fit. I will gladly reach out to you and see how we can better our service. Thanks, Matt Rack Attack

Posted 3 years ago

“Very easy to order through their website. Shipped within the week.”

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Posted 3 years ago

“Love this company and will do future business with them.”

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Posted 3 years ago

“So far so good. Rack and associated hardware shipped separately so I did have to wait about a week for the additional hardware to arrive… Install took about 45 minutes and the supplied directions as well as the online site helped tremendously. I will be ordering the cargo box from you soon…. I still have to choose best fit for a 2019 Honda Insight.”

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Posted 3 years ago

“Very pleasant to deal with. Knowledgeable of their products. Quick shipping.”

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Posted 3 years ago

“The tailgate rack arrived very quickly and it works well for my two bikes in a short box GMC Sierra.”

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Posted 3 years ago

Rack Attack is rated 4.8 based on 4,875 reviews