Rack Attack Reviews

Name: Rack Attack
Address: 120 W 3rd Ave, Unit 201, Vancouver, British Columbia
Rating: 4.74

4.7 Rating 4,992 Reviews

94 %

of reviewers recommend Rack Attack

4.7

Based on 4,992 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Rack Attack:

Rack Attack is the number 1 retailer of vehicle rack solutions in North America, offering a huge selection of high-quality brands and products, which can be bought online and in any of their stores locations across North America.

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Rack Attack 5 star review on 12th February 2026

Anonymous

Rack Attack 5 star review on 28th December 2025

Anonymous

722

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Anonymous // 01/01/2019

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“Easy installation, everything worked for me.”

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Posted 3 years ago

“I appreciate how fast my bike rack shipped and arrived! Thank you!!!”

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Posted 3 years ago

“Excellent customer service”

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Posted 3 years ago

“knowledgeable, competent, and helpful!”

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Posted 3 years ago

“ordered a Yakima rack for two ebikes along with longer straps for fat tires. Order arrived in a few days. It's all good, man!”

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Posted 3 years ago

“I cant provide any review yet cause I'm still missing some parts. we cant assemble the roof rack without it. Warmer days are coming and we can't even use the roof rack yet..I hope we can get to use this rack before our camping or any other getaways.”

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Posted 3 years ago

Justine, I do understand you are anxious to receive your last part, but it is still on backorder with the manufacturer, as communicated by our team upon you placing the order. Once we receive that part, we will be happy to ship it to you. Thanks, Matt

Posted 3 years ago

“Right fit.👍”

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Posted 3 years ago

“Even though it was an open box product the rack arrived in original packaging and in like new condition. Very happy with my purchase.”

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Posted 3 years ago

“I love the chat support. very quick and convenient... John helped me and ended up purchasing the yakima.. i had issues and went to the store and they helped me right away on the spot. i didnt regret buying this rack from you guys.. worth it.”

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Posted 3 years ago

“Rack Attack was helpful over the phone and my order was shipped & received quickly”

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Posted 3 years ago

“Fast shipping.”

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Posted 3 years ago

“knowledgeable and agreeable”

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Posted 3 years ago

“Rack Attack was great to deal despite Thule’s supply chain delays. They maintained communication through it all and even called first when the parts finally came in to ship.”

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Posted 3 years ago

“Website is easy to use. Order was delivered quickly.”

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Posted 3 years ago

“I found the rack I wanted into stock and for a better price than I’d found elsewhere. Very satisfied with my new Yak Rack!”

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Posted 3 years ago

“Fast free delivery on Thule SUV Crossbars & Hullivator for kayaks. Excellent customer support when I had questions regarding correct cross bars & fit up for the Hullivator. The support department answered the phone promptly the two times I called, there was NO waiting or being on hold!”

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Posted 3 years ago

“I ordered the round bars and unfortunately the installation instructions are not complete for those bars. I have put it down until I can figure it out.”

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Posted 3 years ago

Abby, We are happy to send you whatever instructions are missing from your order. We also have many online videos to show how installs are done, as well as a team of Rack experts that can answer any questions you have. I will reach out to see how I can help you. Thanks, Matt

Posted 3 years ago

“The strap could’ve been put in an envelope. Shipping was expensive.Tough to get parts at this point in time. So I should be happy just to find one in Canada.”

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Posted 3 years ago

Quentin, I am sorry to hear you feel our shipping was too high. Upon checking the rates, we simply charged you what it costs us to ship these items. I will reach out to you to see speak more about your experience. Thanks, Matt

Posted 3 years ago

“Full service. Had exactly what I was looking for at competitive prices. Out the door shipping was fast and fair.”

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Posted 3 years ago

“Rack Attack have very knowledgeable staff and answered all my questions I had on my set up and was able to recommend me the best set up. Their customer service is top notch as well. UPS lost one of my shipments and Rack Attack took care of me. I highly recommend them!”

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Posted 3 years ago

Rack Attack is rated 4.7 based on 4,992 reviews