Rack Attack Reviews

Name: Rack Attack
Address: 120 W 3rd Ave, Unit 201, Vancouver, British Columbia
Rating: 4.74

4.7 Rating 4,968 Reviews

94 %

of reviewers recommend Rack Attack

4.7

Based on 4,968 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Rack Attack:

Rack Attack is the number 1 retailer of vehicle rack solutions in North America, offering a huge selection of high-quality brands and products, which can be bought online and in any of their stores locations across North America.

Visit Website

Write Your review

Tell us how Rack Attack made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Rack Attack 5 star review on 26th December 2025

714

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good communication, fast shipment, simple.”

Helpful Report

Posted 3 years ago

“On-line ordering was easy. Delivery was fast and almost everything was there (minus the master key for the SKS locks). Only complaint I have is when I entered my vehicle on the website, I was only offered Thule racks. But since I wanted Yakima racks, I have accessories from previous Yakima racks, I had to go to Yakima's site, find the parts numbers and order them on Rack Attack.”

Helpful Report

Posted 3 years ago

“They have been very easy to work with. They are efficient, orders are sent out quickly, and it’s really a great source of parts for me”

Helpful Report

Posted 3 years ago

“Quick answer to my questions. Helped determine the correct Thule rack for my vehicle”

Helpful Report

Posted 3 years ago

“Outstanding service. Did a online order and within a hour received a call to as a qualification question. Got feedback when order was processed and another when shipped with tracking details. Over all very pleased!”

Helpful Report

Posted 3 years ago

“I had several changes I made while trying to figure out my rack options. Rack Attack was totally supportive during the time and set me up with everything I needed. Would go right to Rack Attack again for my next purchase.”

Helpful Report

Posted 3 years ago

“Perfect service from the Ottawa dealership. They answered all my questions. Ordered online and the delivery was fast. Installed on my RV and it fits perfectly”

Helpful Report

Posted 3 years ago

“Placed the order and expected delivery in 2 weeks, arrived from a local shop in 2 days. Great service and prices! Will be back for cargo box soon. :)”

Helpful Report

Posted 3 years ago

“Aside from having the lowest price on the Thule rack I purchased, the shipping was extremely fast and everything arrived as expected. "Swift and Painless", that's how ordering online should be and that's exactly how it was with Rack Attack.”

Helpful Report

Posted 3 years ago

“Love how fast it was”

Helpful Report

Posted 3 years ago

“My packaged was shipped to me extremely promptly and when I had a problem with the install, the team at Rack Attack was extremely helping in getting me unstuck and troubleshooting with me. Would recommend them to anyone in the market for a roof rack!”

Helpful Report

Posted 3 years ago

“Quick delivery. Received product as expected.”

Helpful Report

Posted 3 years ago

“Great customer service fast shipping quality experience”

Helpful Report

Posted 3 years ago

“Great customer service. Very helpful in finding the right mounts to go with new cross rails on my car. The agent even called me back to follow up after talking with their coworker about my situation and realizing a different mount would be more ideal.”

Helpful Report

Posted 3 years ago

“fast delivery, great customer service when we had an install question”

Helpful Report

Posted 3 years ago

“Great, fast service!”

Helpful Report

Posted 3 years ago

“Very effective service. Very satisfied!”

Helpful Report

Posted 3 years ago

“Haven't got everything set up yet but looks like it will work out. Thanks”

Helpful Report

Posted 3 years ago

“Needed a Thule rack key. Called Rack Attack who fortunately had the right one in stock and shipped off to me promptly. I received it a couple of days later and problem solved. Thanks.”

Helpful Report

Posted 3 years ago

“Awesome, great people to work with”

Helpful Report

Posted 3 years ago

Rack Attack is rated 4.7 based on 4,968 reviews