Rack Attack Reviews

Name: Rack Attack
Address: 120 W 3rd Ave, Unit 201, Vancouver, British Columbia
Rating: 4.72

4.7 Rating 5,277 Reviews

93 %

of reviewers recommend Rack Attack

4.7

Based on 5,277 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

About Rack Attack:

Rack Attack is the number 1 retailer of vehicle rack solutions in North America, offering a huge selection of high-quality brands and products, which can be bought online and in any of their stores locations across North America.

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Rack Attack 5 star review on 22nd February 2026

Prabhjot L

Rack Attack 5 star review on 18th February 2026

Michael D

Jerrad S

Rack Attack 5 star review on 17th February 2026

Claude F

730

Anonymous

Anonymous // 01/01/2019

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“Shipped five weeks early!”

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Posted 4 years ago

“Loved the quick and easy service!”

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Posted 4 years ago

“Fast and free delivery. Awesome Thule bike rack. Rack Attack is great!”

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Posted 4 years ago

“Great price, quick to answer my questions and fast delivery.... what more could you ask of a company?”

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Posted 4 years ago

“Best Rack Sales Outfitter out there!”

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Posted 4 years ago

“Excellent product and quick service.”

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Posted 4 years ago

“Quick delivery, simple process to order”

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Posted 4 years ago

“Great service. Answered all of my questions before buying, which took the mystery out of buying the parts I needed. Everything installed easy. Thank you. All future rack purchases will be through Rack Attack.”

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Posted 4 years ago

“Thanks for the help. I installed the hullivator myself with some help from friends and needed a few things explained. Staff was very helpful and pleasant!”

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Posted 4 years ago

“There were some hiccups with the order but they made it right in the end. No complaints in the end.”

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Posted 4 years ago

“I contacted you through your website... still awaiting a reply (?)”

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Posted 4 years ago

Hi Benj, I've reached out to figure this out for you. It looks like our response might have gotten lost on the way to you. Best, Blaze Rack Attack

Posted 4 years ago

“Awesome service! Delivery was very quick. Our new Saris bike rack is the best yet”

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Posted 4 years ago

“Great company to order from. It was interesting that I was buying a product for $199.99 and free shipping started at $200. I bought an extra item to save $65 for free shipping and each product was shipped from a different location and arrived at a different time. All good, happy with my purchase.”

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Posted 4 years ago

“I found Rack Attack while searching online for the best price for a roof basket/rack for my Subaru. Rack Attack had the item in stock, with the best price AND free shipping. Other retailers had added shipping charges for the oversize item. The Thule rack shipped out immediately and arrived sooner than expected. I was very pleased with my experience. I contacted Rack Attack after my purchase because the rack went on sale a day after my purchase. They refunded the difference to match the sale price. I’m so glad I discovered Rack Attack. They are an excellent company.”

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Posted 4 years ago

“Great selection, fantastic communication even though Yakima had a global backorder.”

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Posted 4 years ago

“Can’t understand why you would send someone and open box item when clearly it was supposed to be brand new. Parts were scattered, bike rack was scratched. Subpar standard. I think you need to train your store associates in understanding what a brand new item is.”

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Posted 4 years ago

Hi Constantine, Thank you for your feedback on this. We are going to do our very best to fix this for you and please accept our apologies for dropping the ball. Best, Blaze Rack Attack

Posted 4 years ago

“Covid caused delivery delays, but Rack Attack kept me appraised of expected delivery status and notified me once my order shipped.”

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Posted 4 years ago

“I ordered Thule Crossbars around noon and it shipped the same day. I selected the free shipping and I still got the product quickly. The crossbars were packaged well and received no damage. I would defiantly purchase from again”

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Posted 4 years ago

“Great customer service! Had to adjust the order after I placed it online. They recommend an option that saved me an additional $60. Thanks!!”

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Posted 4 years ago

“Rack attack was awesome!”

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Posted 4 years ago

Rack Attack is rated 4.7 based on 5,277 reviews