Rack Attack Reviews

Name: Rack Attack
Address: 120 W 3rd Ave, Unit 201, Vancouver, British Columbia
Rating: 4.75

4.8 Rating 4,875 Reviews

94 %

of reviewers recommend Rack Attack

4.8

Based on 4,875 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Rack Attack:

Rack Attack is the number 1 retailer of vehicle rack solutions in North America, offering a huge selection of high-quality brands and products, which can be bought online and in any of their stores locations across North America.

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Rack Attack 5 star review on 17th August 2025

708

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“After searching for Yakima parts, Rack Attack really came through. Quick shipping too! Thanks Rack Attack. M”

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Posted 3 years ago

“Loved my experience here with rack attack, except for the preliminary fit checks. They don’t seem to be given enough information from the customer to be able to make a definitive answer like you want them too. The expert for check that occurred as I placed my order was great. I was very pleased with the product availability and we’re super excited everything came with all the parts needed.”

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Posted 3 years ago

“Had a part that others didn't have. Ordering was easy. Shipping was fast.”

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Posted 3 years ago

“Took a long time for parts to get in stock then got the wrong key set. But, Rack Attack sent me a new set forthwith. Overall, very satisfied.”

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Posted 3 years ago

“It's working very well.”

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Posted 3 years ago

“Website was very easy to use. Turnaround time to process the order, ship and deliver exceeded expectations. Almost as fast as walking into a store and buying it on the spot. ;)”

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Posted 3 years ago

“Great rack.”

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Posted 3 years ago

“Great service and product. No complaints”

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Posted 3 years ago

“Great product, very heavy duty fridge slide. Rack attack shipping was fast! Had my slide in 24 hours! Will buy from RA again.”

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Posted 3 years ago

“Shipping very fast. I found exactly what I was looking for.”

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Posted 3 years ago

“Great online process to make sure the right product is selected. Very efficient and customer oriented. Fair prices and fast delivery.”

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Posted 3 years ago

“Received just what I was looking for and pretty darn quick!”

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Posted 3 years ago

“Excellent Service And Product Was Exactly As Described”

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Posted 3 years ago

“Quick service; Competitive price.”

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Posted 3 years ago

“Easy online ordering process and prompt delivery. Nice to work with.”

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Posted 3 years ago

“When I called and spoke with a person to verify that the rack would fit my car she told me that she didn’t know and to visit the nearest store. She told me the nearest store was in Portland. I live north of Seattle so that wasn’t an option. I’m perplexed as to why she couldn’t answer my question. Seems like a pretty straightforward question. I installed the rack but I’m still no sure it’s the right one for my car. In addition, the directions from the manufacture were terrible.”

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Posted 3 years ago

Mark, I am sorry to hear about this experience. Our team should have gotten you to someone who would be able to assist you. I will reach out to you right away! Thanks, Matt

Posted 3 years ago

“I recently purchased a complete roof rack setup for my 1986 VW Vanagon Westfalia. I particularly appreciated the "case studies" on the Rack Attack website, which allowed me to order the correct parts with confidence, especially since mounting a roof rack on a camper van with a pop-top is a bit of an unusual application. The parts arrived correctly and everything went together perfectly.”

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Posted 3 years ago

“The package was délivered on time and un good condition.”

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Posted 3 years ago

“The service was outstanding and ideal in every way. I needed a product that was nationally in short supply. Rack Attack found it at one of their stores in another state and promptly shipped it to me. I also had some technical questions and I easily got them on the phone and promptly had an answer. The order came just a few days later and I had routine links sent allowing me to track the order. Everything from Rack Attack was ideal.”

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Posted 3 years ago

“Extremely helpful in selecting the right equipment. Comparable prices and super fast shipping. We received our equipment in about 4 days !!”

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Posted 3 years ago

Rack Attack is rated 4.8 based on 4,875 reviews