Rack Attack Reviews

Name: Rack Attack
Address: 120 W 3rd Ave, Unit 201, Vancouver, British Columbia
Rating: 4.72

4.7 Rating 5,277 Reviews

93 %

of reviewers recommend Rack Attack

4.7

Based on 5,277 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

About Rack Attack:

Rack Attack is the number 1 retailer of vehicle rack solutions in North America, offering a huge selection of high-quality brands and products, which can be bought online and in any of their stores locations across North America.

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Rack Attack 5 star review on 22nd February 2026

Prabhjot L

Rack Attack 5 star review on 18th February 2026

Michael D

Jerrad S

Rack Attack 5 star review on 17th February 2026

Claude F

730

Anonymous

Anonymous // 01/01/2019

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“Quick delivery with no issues”

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Posted 4 years ago

“Great customer service and crazy fast shipping!”

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Posted 4 years ago

“I found the cargo rack items I needed easily, ordering was simple, and everything was at my door in great shape 3 days later. What more could you ask for?!!!”

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Posted 4 years ago

“Fast shipping Got what I needed”

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Posted 4 years ago

“Loved the informative videos and great prices. Super fast shipping too. A++”

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Posted 4 years ago

“I really found the video reviews helpful in selecting my bike rack. I asked a couple of questions using the website and within a day received a reply from RackAttack. Shipping was super quick and I received my rack within a week. I really was impressed and would do business with them again. As with any product, do your research. Each rack has pros and cons. I found this company and website helpful in discovering the pros of each rack.”

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Posted 4 years ago

“Very happy with the product and they sent it immediately.”

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Posted 4 years ago

“Online ordering was easy and fast. Website was easy to use and we are very happy with our purchase!”

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Posted 4 years ago

“They were knowledgeable the people were nice but they neglected to tell me when they offered to install the rack that the cost was. $150. The problem was once I got there there was no way to bring the pod home without the install.”

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Posted 4 years ago

Hi Dale, I apologize that you did not have a good experience in the store, that's not what we want for our customers! We'll do our best to use your feedback to help us get better in the future. Best, Eric

Posted 4 years ago

“Great, fast service and shipping. Would definitely buy form here again!”

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Posted 4 years ago

“Amazing experience. Super fast delivery and very friendly staff.”

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Posted 4 years ago

“Great customer service. Agent helped me get the perfect system for my kayak carrier needs. Very knowledgeable about the products and built a system from 2 different manufacturers to best fit my truck. Great experience and will definitely use Tack Attack again.”

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Posted 4 years ago

“The people at RA were all accommodating, I have two weird cars, but they didn't give up; they made sure that one way or another, they got a rack on my car.”

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Posted 4 years ago

“I am very happy with my purchase and the service.”

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Posted 4 years ago

“Always been a Yakima guy, these new mounts are easy to use and tough. Rack Attack folks, please open a store in Kansas City so I can work for you. I have lots of rack and retail experience. Please!”

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Posted 4 years ago

“Exactly what I was looking for a at superb price. Quick shipping and the correct contents, thank you.”

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Posted 4 years ago

“Really good and quick service”

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Posted 4 years ago

“I’m incredibly pleased with my experience working with Rack Attack for the first time. I had questions about the product I was purchasing and the representatives were very knowledgeable and helpful. I input my credit card number incorrectly and was notified promptly so my shipment would not be delayed. I really got the impression that they value me as a customer,”

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Posted 4 years ago

“My order had to be shipped from multiple locations. I was kept well informed of the process. Any and all updates to my order were quickly relayed via email for corresponding tracking numbers. The overall speed of service was commendable. I am completely satisfied with my order. I would likely recommend Rack Attack to a friend based on level of communication and customer service.”

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Posted 4 years ago

“Great service! Highly recommend”

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Posted 4 years ago

Rack Attack is rated 4.7 based on 5,277 reviews