Rack Attack Reviews

Name: Rack Attack
Address: 120 W 3rd Ave, Unit 201, Vancouver, British Columbia
Rating: 4.75

4.8 Rating 4,875 Reviews

94 %

of reviewers recommend Rack Attack

4.8

Based on 4,875 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Rack Attack:

Rack Attack is the number 1 retailer of vehicle rack solutions in North America, offering a huge selection of high-quality brands and products, which can be bought online and in any of their stores locations across North America.

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Rack Attack 5 star review on 17th August 2025

710

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Glad I could get this frame protector. for my Thule Ez Fold bike carrier. Delivery was prompt and everything was easy to order on line.”

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Posted 3 years ago

“Helpful and accommodating.”

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Posted 3 years ago

“Great service and fast delivery. We'll done!”

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Posted 3 years ago

“Good quick, helpful online service.”

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Posted 3 years ago

“Perfect fit and great service”

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Posted 3 years ago

“Excellent service. Arrived on time. This is the third rack that we buy from Rack Attack and as always we are very satisfied.”

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Posted 3 years ago

“Having you put together the whole package for the make and model of the car is a great help.”

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Posted 3 years ago

“Good communication, fast shipment, simple.”

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Posted 3 years ago

“On-line ordering was easy. Delivery was fast and almost everything was there (minus the master key for the SKS locks). Only complaint I have is when I entered my vehicle on the website, I was only offered Thule racks. But since I wanted Yakima racks, I have accessories from previous Yakima racks, I had to go to Yakima's site, find the parts numbers and order them on Rack Attack.”

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Posted 3 years ago

“They have been very easy to work with. They are efficient, orders are sent out quickly, and it’s really a great source of parts for me”

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Posted 3 years ago

“Quick answer to my questions. Helped determine the correct Thule rack for my vehicle”

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Posted 3 years ago

“Outstanding service. Did a online order and within a hour received a call to as a qualification question. Got feedback when order was processed and another when shipped with tracking details. Over all very pleased!”

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Posted 3 years ago

“I had several changes I made while trying to figure out my rack options. Rack Attack was totally supportive during the time and set me up with everything I needed. Would go right to Rack Attack again for my next purchase.”

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Posted 3 years ago

“Perfect service from the Ottawa dealership. They answered all my questions. Ordered online and the delivery was fast. Installed on my RV and it fits perfectly”

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Posted 3 years ago

“Placed the order and expected delivery in 2 weeks, arrived from a local shop in 2 days. Great service and prices! Will be back for cargo box soon. :)”

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Posted 3 years ago

“Aside from having the lowest price on the Thule rack I purchased, the shipping was extremely fast and everything arrived as expected. "Swift and Painless", that's how ordering online should be and that's exactly how it was with Rack Attack.”

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Posted 3 years ago

“Love how fast it was”

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Posted 3 years ago

“My packaged was shipped to me extremely promptly and when I had a problem with the install, the team at Rack Attack was extremely helping in getting me unstuck and troubleshooting with me. Would recommend them to anyone in the market for a roof rack!”

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Posted 3 years ago

“Quick delivery. Received product as expected.”

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Posted 3 years ago

“Great customer service fast shipping quality experience”

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Posted 3 years ago

Rack Attack is rated 4.8 based on 4,875 reviews