Rack Attack Reviews

Name: Rack Attack
Address: 120 W 3rd Ave, Unit 201, Vancouver, British Columbia
Rating: 4.74

4.7 Rating 4,968 Reviews

94 %

of reviewers recommend Rack Attack

4.7

Based on 4,968 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Rack Attack:

Rack Attack is the number 1 retailer of vehicle rack solutions in North America, offering a huge selection of high-quality brands and products, which can be bought online and in any of their stores locations across North America.

Visit Website

Write Your review

Tell us how Rack Attack made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Rack Attack 5 star review on 26th December 2025

714

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Absolutely fantastic customer service. I had a fitment issue with the end cap to my rack assembly and notified customer service through email during after hours. I received an immediate response the next morning! The situation is in the process of being rectified and I couldn’t be happier with the assistance. Nice work! 👍🏼”

Helpful Report

Posted 3 years ago

“Facile à monter et facile à utiliser!”

Helpful Report

Posted 3 years ago

“Easy to navigate site and lightning fast delivery!”

Helpful Report

Posted 3 years ago

“The items were in great condition and worked perfectly with our vehicle. We've purchased quite a few items from Rack Attack throughout the years and will continue to do so in the future.”

Helpful Report

Posted 3 years ago

“Fast processing and shipping - thank you!”

Helpful Report

Posted 3 years ago

“Very good services. Bravo”

Helpful Report

Posted 3 years ago

“Quality product, good customer service and fast shipping. Thanks to everyone at Rack Attack for a nice experience.(-:”

Helpful Report

Posted 3 years ago

“Easy to assemble And fits great”

Helpful Report

Posted 3 years ago

“Great service. Super fast shipping. Would highly recommend”

Helpful Report

Posted 3 years ago

“Ordered a black Thule for my for my 2019 Raptor. Ordered it on my phone and received an orderly box within a day or two. I was thinking this going to take 2-3 weeks. Nope. Instructions and install was super easy. It looks great too. Would I order another rack from these guys? Absolutely!!”

Helpful Report

Posted 3 years ago

“Good guys. Professional service, Reasonable pricing”

Helpful Report

Posted 3 years ago

“Rack Attack provided me with the exact items needed to use the Thulr Hullavotor on my 2019 Ford Escape SEL. Shipping was quick!”

Helpful Report

Posted 3 years ago

“Very good service arrive in good condition, and fast. thank you”

Helpful Report

Posted 3 years ago

“Rack Attack very helpfully called me to let me know the rack I ordered wouldn't work for the car I was going to install it on, then helped me select the correct rack for my purpose. Sure beats getting it and figuring out after the fact that it wouldn't work.”

Helpful Report

Posted 3 years ago

“good job with helping me, esp w all supply chain issues”

Helpful Report

Posted 3 years ago

“Very please with the ease of ordering, the price, and the product that I ordered. Item arrived on-time, without any issues and I look forward to lots of adventures with it.”

Helpful Report

Posted 3 years ago

“Excellent customer service. Justin was amazing, kind and helpful I explained that a shipment came and box was damage when installing my hitch i noticed that a part was damaged. He happily shipped a new part.”

Helpful Report

Posted 3 years ago

“Rack doesn’t fit.”

Helpful Report

Posted 3 years ago

Hi Brian, I'm sorry you are running into some difficulty with one of our rack options! I will be reaching out to you shortly so I can hear more and help find a solution. Best, Eric

Posted 3 years ago

“Ordered some keys for my Thule. Came quickly”

Helpful Report

Posted 3 years ago

“Product was delivered as advertised and relatively quickly. Great experience buying from Rack Attack.”

Helpful Report

Posted 3 years ago

Rack Attack is rated 4.7 based on 4,968 reviews