Rack Attack Reviews

Name: Rack Attack
Address: 120 W 3rd Ave, Unit 201, Vancouver, British Columbia
Rating: 4.72

4.7 Rating 5,277 Reviews

93 %

of reviewers recommend Rack Attack

4.7

Based on 5,277 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

About Rack Attack:

Rack Attack is the number 1 retailer of vehicle rack solutions in North America, offering a huge selection of high-quality brands and products, which can be bought online and in any of their stores locations across North America.

Visit Website

Write Your review

Tell us how Rack Attack made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Rack Attack 5 star review on 22nd February 2026

Prabhjot L

Rack Attack 5 star review on 18th February 2026

Michael D

Jerrad S

Rack Attack 5 star review on 17th February 2026

Claude F

730

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“After looking at many different vendors and bike racks online, I settled on the Kuat Transfer V2 2 Bike rack from Rack Attack. Rack Attack provided a very good description of the Kuat rack including a video. I found their website to provide good information and the pricing was reasonable as compared to other online stores. I received it within 2 days of placing the order. The assembly directions were well written and I used the rack the next day. This rack is replacing another 2" trailer hitch mount where the bikes hang on rails. I had purchased a full-suspension bike and it wasn't compatible with my older rack. I am glad I made this purchase as it is so much easier to load and secure all the bikes to the Kuat platform type of rack. Great service from Rack Attack. I would highly recommend them.”

Helpful Report

Posted 4 years ago

“We ordered a few pieces for our Yakima rack right before a holiday weekend. Unfortunately, when the product was ready to get sent out the delivery date was going to interfere with a trip we had planned (and needed the rack for) due to the holiday. Matt was great with keeping us in the loop and finding a quick solution to get the parts delivered in time for our trip. Communication was extremely easy and the team went above and beyond to get us taken care of. We will definitely be ordering more from Rack Attack again soon!”

Helpful Report

Posted 4 years ago

“Best customer service, best products and everything taken care of in a timely manner. You guys are great!”

Helpful Report

Posted 4 years ago

“Excellent service !”

Helpful Report

Posted 4 years ago

“I have not received all of my order. The second portion of the order is unaccounted for as far as I know.”

Helpful Report

Posted 4 years ago

Hi Teddy, I apologize that you did not have a good experience, that's not what we want for our customers! I looked into your order for you and the second portion of your order was shipped from a different location for stock purposes. Best, Eric

Posted 4 years ago

“This rack is awesome, fits our family's needs.”

Helpful Report

Posted 4 years ago

“Excellent service and reasonable rates. Highly recommend.”

Helpful Report

Posted 4 years ago

“Great selection of products. Was able to begin and conclude my research for the ideal bike rack all on this website.”

Helpful Report

Posted 4 years ago

“Item n est pas compatible. Je veux un remboursement. Et vérifier dans vos dossier, il semble que j ai été facturé à 2 reprises pour le même item”

Helpful Report

Posted 4 years ago

Hi Nadine, Thanks for taking the time to explain your experience, we value customer feedback like this and will use this situation to improve going forward. All the products you purchased are compatible with one another. If you would like help with installation we would be happy to help! Best, Eric

Posted 4 years ago

“Works great.”

Helpful Report

Posted 4 years ago

“Good service!”

Helpful Report

Posted 4 years ago

“Very happy with my purchase.”

Helpful Report

Posted 4 years ago

“Good prices, good products, good policies. Long time customer.”

Helpful Report

Posted 4 years ago

“Rack Attack was Very helpful in finding the right rack - I appreciated talking with a knowledgeable, friendly person instead of a chat bot. Product arrived quickly.”

Helpful Report

Posted 4 years ago

“Excellent experience. Prior to shipping my purchase I was contacted to make sure I had the right components to ensure the product would work for me. Highly recommended!”

Helpful Report

Posted 4 years ago

“Excellent advice and service. Recommended bike rack Saris Freedom 4 arrived quickly and easy to assemble and install. Added the locking pin to secure the bike rack to the car.”

Helpful Report

Posted 4 years ago

“I have not received the product”

Helpful Report

Posted 4 years ago

Hi Denise, I'm sorry that there was a delay in you receiving the products you ordered! I will be looking into this immediately and reach out to you when I have some info. Best, Eric

Posted 4 years ago

“The wrong part was sent and I've recently sent it back with the return slip issued to me by Rack attack. Waiting to hear back.....”

Helpful Report

Posted 4 years ago

Hi Jon, Thanks for taking the time to explain your experience, we value customer feedback like this and will use this situation to improve going forward. Please let us know when you have received your correct products! Best, Eric

Posted 4 years ago

“Very happy with my purchase!”

Helpful Report

Posted 4 years ago

“No mistake , fast shipping . Merci very much”

Helpful Report

Posted 4 years ago

Rack Attack is rated 4.7 based on 5,277 reviews