Rack Attack Reviews

Name: Rack Attack
Address: 120 W 3rd Ave, Unit 201, Vancouver, British Columbia
Rating: 4.72

4.7 Rating 5,277 Reviews

93 %

of reviewers recommend Rack Attack

4.7

Based on 5,277 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

About Rack Attack:

Rack Attack is the number 1 retailer of vehicle rack solutions in North America, offering a huge selection of high-quality brands and products, which can be bought online and in any of their stores locations across North America.

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Rack Attack 5 star review on 22nd February 2026

Prabhjot L

Rack Attack 5 star review on 18th February 2026

Michael D

Jerrad S

Rack Attack 5 star review on 17th February 2026

Claude F

730

Anonymous

Anonymous // 01/01/2019

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“Great experience! Prompt and professional customer service with quick delivery.”

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Posted 4 years ago

“Rack Attack Atlanta and Austin were extremely accommodating and understanding when my online order did not process correctly. Both stores worked together to make the order correct and shipped my gear from one store to the other making for a simple transaction. Their prices and gear selection are incredible and customer service is exemplary. Will shop them again!!”

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Posted 4 years ago

“Great product and excellent customer service for the installation.”

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Posted 4 years ago

“Great communication, quick shipment! Very happy with the product.”

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Posted 4 years ago

“Very prompt in communicating with me and tracking my package when it didn't arrive when initially expected. Good customer service”

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Posted 4 years ago

“The order process was easy and Rack Attack kept me updated on the progress of my ordered due to it being back ordered.”

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Posted 4 years ago

“I was really pleased with the speed of shipping and all of the information available on your website to help me make the best decision on what to purchase. Thanks!”

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Posted 4 years ago

“I've never had a better online shopping experience. The entire rack kit on the website was so easy to understand. I tried other sotes and called other places...they all confused me. One place I called (they sell and install racks lol) actually said they've never seen a roof rack on a truck and tried to make me feel dilly for asking lol. I was mansplained at every turn. When I called Rack Attack, they answered all my questions and were so easy and normal to talk to. The price was amazing and shipment came really fast. Even the little thank you note and where to find locks and keys with a smiley face. The rack system itself is awesome. Truck looks like a real truck now. Thanks!! Definitely 10/10.”

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Posted 4 years ago

“$1000’s damage”

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Posted 4 years ago

“Found it cheaper here. Same quality product.”

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Posted 4 years ago

“Blaze and the Rack Attack team are always extremely knowledgeable, helpful and have your best interests at heart. Keep up the Great Work !!”

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Posted 4 years ago

“Great service and fast handling.”

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Posted 4 years ago

“Awesome! From the video setup guide for my car make and model to the phone call after I placed my order to confirm the right configuration… fantastic service!!!”

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Posted 4 years ago

“I am satisfied with my purchase from Rack Attack. It arrived on time, and as ordered. I will use their services in the future if needed.”

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Posted 4 years ago

“Super easy selection of the correct product for my kayak and vehicle. Customer support was excellent and transaction was smooth, even when I gave them the incorrect card expiration date. The rack arrived in good condition in less than a week. Absolutely recommend!”

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Posted 4 years ago

“A quick reply and a solution was provided. Who could ask for more?”

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Posted 4 years ago

“Wonderful service, very friendly staff and fast shipping! Would highly recommend!”

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Posted 4 years ago

“Very easy to navigate through the website. Having the option to plug in my vehicle made finding the proper fitting roof racks fluid”

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Posted 4 years ago

“Extremely easy interaction. Very user friendly web site! Fast price matching. Customer service top notch with quick and personal responses! Very happy with my experience and would recommend.”

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Posted 4 years ago

“Spectacularly friendly and knowledgeable staff!”

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Posted 4 years ago

Rack Attack is rated 4.7 based on 5,277 reviews