Rack Attack Reviews

Name: Rack Attack
Address: 120 W 3rd Ave, Unit 201, Vancouver, British Columbia
Rating: 4.74

4.7 Rating 4,967 Reviews

94 %

of reviewers recommend Rack Attack

4.7

Based on 4,967 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Rack Attack:

Rack Attack is the number 1 retailer of vehicle rack solutions in North America, offering a huge selection of high-quality brands and products, which can be bought online and in any of their stores locations across North America.

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Rack Attack 5 star review on 26th December 2025

714

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Didn't have all the parts necessary to install on my Ford Sportrac. I have an appointment for a localrv dealer to install”

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Posted 3 years ago

Hi Gordon, Thanks for taking the time to explain your experience, we value customer feedback like this and will use this situation to improve going forward. Best, Eric

Posted 3 years ago

“I tried it today with a sea kayak and it works great. Highly recommend it.”

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Posted 3 years ago

“Good parts service”

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Posted 3 years ago

“Fast”

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Posted 3 years ago

“Amazing service help me find and purchase my bike rack.”

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Posted 3 years ago

“My parts came from two different locations. Tracking was spot on and my rack is now rocking my 2015 lifted F150. Thanks Rack Attack!”

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Posted 3 years ago

“made everything easy, rack is perfect”

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Posted 3 years ago

“I was looking for trunk bike rack for my WRX. I contacted Rack Denver through the email address on their website. After a couple of hours I got a voicemail with a recommendation to go with the Yakima half back. I called back and the tech confirmed the recommendation and confirmed the rack would fit the car. I ordered online and received a voicemail from Rack Golden that they had one. I called them and the tech confirmed the voicemail. The rack had been ordered online and returned in the box but they made sure all parts were in tact. The recommended that I come come to the shop and pick it up and save the shipping cost. Done. They gave me 22% off because the rack was in an opened box. The fact that the techs called me and wanted to discuss the rack over the phone was huge for me. The tech I purchased the rack from was very knowledgeable and showed me photos of several WRXs with the same rack installed. I used Rack Attack for my roof and ski racks. I’ll definitely use them again.”

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Posted 3 years ago

“I was shipped the wrong item, but the service was exemplary.”

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Posted 3 years ago

Hi Robert, I'd like to learn more about what happened so that we can figure out how to make this right, and avoid similar issues in the future. I will be contacting you shortly for more information. Best, Eric

Posted 3 years ago

“We found them very responsive and businesslike . Highly recommend.”

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Posted 3 years ago

“Great service, fast shipping and very helpful in correcting an issue I had with the locks I ordered. Definitely recommend them!!”

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Posted 3 years ago

“Bike rack arrived super fast, great tracking. Thanks!”

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Posted 3 years ago

“All I can say is "YOUR AWESOME". Thanks for all the help.”

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Posted 3 years ago

“Très heureux d’avoir été servi en français.”

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Posted 3 years ago

“Very fast shipping”

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Posted 3 years ago

“Great service . Very knowledgeable staff!”

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Posted 3 years ago

“I called my local store in Minneapolis to ask a few questions before deciding on which roof rack system to get based my fishing kayak and mountain bike. Super friendly staff answered all my questions. I purchased everything online and shipping was quick too. Highly recommend.”

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Posted 3 years ago

“Got exactly what I needed. It was easy and fast. Can't ask for more.”

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Posted 3 years ago

“Pleased overall. Shipping was timely. My rack system was packaged securely. No damage to boxes or components. Just a great experience.”

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Posted 3 years ago

“I received my racks the same week I ordered them and they work great and fit my car well. Would definitely recommend rack attack”

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Posted 3 years ago

Rack Attack is rated 4.7 based on 4,967 reviews