Rack Attack Reviews

Name: Rack Attack
Address: 120 W 3rd Ave, Unit 201, Vancouver, British Columbia
Rating: 4.72

4.7 Rating 5,277 Reviews

93 %

of reviewers recommend Rack Attack

4.7

Based on 5,277 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

About Rack Attack:

Rack Attack is the number 1 retailer of vehicle rack solutions in North America, offering a huge selection of high-quality brands and products, which can be bought online and in any of their stores locations across North America.

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Rack Attack 5 star review on 22nd February 2026

Prabhjot L

Rack Attack 5 star review on 18th February 2026

Michael D

Jerrad S

Rack Attack 5 star review on 17th February 2026

Claude F

730

Anonymous

Anonymous // 01/01/2019

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“Great, easy help getting what I needed to where I needed it. Love it!”

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Posted 4 years ago

“Super delivery to a unique car with good instructions. Video was ok. Would have been great to show my Clarity with the rack installed. Links on the video were superb. Thanks.”

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Posted 4 years ago

“Fast shipping!”

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Posted 4 years ago

“Efficient delivery and ontime very good rack.”

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Posted 4 years ago

“It was impossible to contact someone to change my form of payment. Too automated. Other than that it was fine.”

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Posted 4 years ago

Hi Roderick, Thanks for taking the time to explain your experience, we value customer feedback like this and will use this situation to improve going forward. Best, Eric

Posted 4 years ago

“We had picked up a second hand roof rack and the old owner had lost the key. I did some research and found that we could get a replacement key. So we ordered a new key and work fantastic. Thank you for great service.”

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Posted 4 years ago

“As far as rack attack goes their great fast shipping. I will think twice before ordering anything that is not in stock. took over six months to get the parts to mount my rack to my truck.”

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Posted 4 years ago

“It was good. Arrived quickly.”

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Posted 4 years ago

“Always easy to order on Rack Attack.”

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Posted 4 years ago

“Great customer service via the phone. Didn’t try to upsell me away from a open box rack. Worth the money for a good rack. Took 3 bikes up the mountain and having the Yakima swing out was great”

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Posted 4 years ago

“Fast and easy”

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Posted 4 years ago

“Quick response! Thanks!”

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Posted 4 years ago

“Quick and accurate delivery.”

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Posted 4 years ago

“There was a delay in the treatment of my order and you guys made sure I got my parts in time. I changed my mind on the length of the cross bars I ordered and you arranged an easy return process. Great web feature: Automatic price match.”

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Posted 4 years ago

“Requested overnight delivery. Received in a timely manner allowing me to get rack installed before my cross country move.”

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Posted 4 years ago

“Rack Attrack were outstanding... Great service and insightful help made the experience very smooth..”

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Posted 4 years ago

“Awesome service! Product was a perfect fit!”

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Posted 4 years ago

“Oh my lord I just called to get a price on a receiver hitch 1 1/4 for a Nissan Versa note 2018. They gave me a price of 320 approximately for hitch no wiring bare bones with another 230 installation. What a blatant rip off. I priced Action truck was almost 250 cheaper. UHaul was 250 installed. Good luck staying in business with prices like that.”

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Posted 4 years ago

“I found the navigation of the website clumsy. Everytime I wanted some slight change I had to go back to the very beginning in selecting the rack, rather than just one step back. However, shipping was very quick.”

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Posted 4 years ago

Hi Carol, Thanks for taking the time to explain your experience, we value customer feedback like this and will use this situation to improve going forward. Best, Eric

Posted 4 years ago

“We knew our order was going to be on backorder when we placed it, and I was very pleased that rack attack communicated with us throughout the delay. Would definitely recommend 👌”

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Posted 4 years ago

Rack Attack is rated 4.7 based on 5,277 reviews