Rack Attack Reviews

Name: Rack Attack
Address: 120 W 3rd Ave, Unit 201, Vancouver, British Columbia
Rating: 4.72

4.7 Rating 5,277 Reviews

93 %

of reviewers recommend Rack Attack

4.7

Based on 5,277 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

About Rack Attack:

Rack Attack is the number 1 retailer of vehicle rack solutions in North America, offering a huge selection of high-quality brands and products, which can be bought online and in any of their stores locations across North America.

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Rack Attack 5 star review on 22nd February 2026

Prabhjot L

Rack Attack 5 star review on 18th February 2026

Michael D

Jerrad S

Rack Attack 5 star review on 17th February 2026

Claude F

730

Anonymous

Anonymous // 01/01/2019

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“Smooth transaction. Fast processing and shipping. Thanks!”

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Posted 4 years ago

“Easy peasy ordering and delivery using the website. And the website automatically searched for better prices from other online services, in this case, Amazon, and then matched the price. The savings were minimal but it was a good feature for the website to have.”

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Posted 4 years ago

“Very responsive to all my questions. Definitely would do business with them again.”

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Posted 4 years ago

“Great service!!! Thank you!!!”

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Posted 4 years ago

“Great products and quick shipping, thanks!”

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Posted 4 years ago

“Easy ordering and fast shipping. Highly recommended”

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Posted 4 years ago

“Perfect fit for my Nissan Rouge”

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Posted 4 years ago

“Easy online ordering as well as on-time shipping and delivery.”

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Posted 4 years ago

“Have always had good experience purchasing through Rack Attack! That is why I keep coming back.”

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Posted 4 years ago

“Great and fast service! What I really appreciated is that someone took the time to review my order to ensure it was the proper fit for my vehicle, so there were no mistakes made and unnecessary returns.”

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Posted 4 years ago

“Rack was delivered on time. Unfortunately I was unable to schedule an installation because the store did not return my calls or e-mails. When I went to the store to return the rack, the staff member on duty was very helpful, but they could not install on short notice. I had to return the rack and get it at another store that would schedule an installation. Store is understaffed, but failure to return calls left me with no sense of when I might get the thing installed.”

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Posted 4 years ago

Hi William, I apologize that you did not have a good experience in the store, that's not what we want for our customers! We'll do our best to use your feedback to help us get better in the future. Best, Eric

Posted 4 years ago

“Quick service in receiving ordered product”

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Posted 4 years ago

“The product is very good and as described. Very satisfied with my purchase. Thank you Rack Attack!!!”

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Posted 4 years ago

“Très belle barres avec les accessoires pour kayak parfait et facile à monter. Le tout est vraiment stable et fort!!”

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Posted 4 years ago

“The item I was ordering was a preorder. Rack Attack contacted me when the item arrived in stock to make sure I was still interested. They shipped it promptly and it is now installed on my truck. I did make a phone call to tell them I still wanted the item and actually spoke to a human. Rare that you talk to a live person these days.”

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Posted 4 years ago

“Good price, had exactly what I needed. Fast shipping.”

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Posted 4 years ago

“Appreciated the extra effort and quick turnaround for a set of specific Thule lock cores I needed. Communication was excellent even though I ordered online including phone calls and email updates. And pricing was competitive. Will definitely send more business to Rack Attack!”

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Posted 4 years ago

“Shipped the following morning and arrived the next day. Thanks!”

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Posted 4 years ago

“We need to return it. For this price the rack should be easy to mount such as 1-2-3 easy. Not 30-45 min installation. I’m returning it.”

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Posted 4 years ago

Hi Beatriz, I'm sorry you are having trouble with your kayak rack! I will be reaching out shortly with some installation help and information on returns if you still want to return your product. Best, Eric

Posted 4 years ago

“Rack Attack provides high quality durable and well made products. The service is outstanding and I highly recommend this company and their product.”

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Posted 4 years ago

Rack Attack is rated 4.7 based on 5,277 reviews