Rack Attack Reviews

Name: Rack Attack
Address: 120 W 3rd Ave, Unit 201, Vancouver, British Columbia
Rating: 4.74

4.7 Rating 4,967 Reviews

94 %

of reviewers recommend Rack Attack

4.7

Based on 4,967 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Rack Attack:

Rack Attack is the number 1 retailer of vehicle rack solutions in North America, offering a huge selection of high-quality brands and products, which can be bought online and in any of their stores locations across North America.

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Rack Attack 5 star review on 26th December 2025

714

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“good service and quick delevery”

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Posted 3 years ago

“One of the parts I received was dented such that I could not assemble. I had to use tools to bend it back into place such that the fitted parts could be assembled.”

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Posted 3 years ago

Hello, Thanks for taking the time to explain your experience, we value customer feedback like this and will use this situation to improve going forward. I will be reaching out shortly! Best, Eric

Posted 3 years ago

“I can’t give you a review of the product as I have not received my order yet : Trevor H”

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Posted 3 years ago

Hi Trevor, I'd like to learn more about what happened so that we can figure out how to make this right, and avoid similar issues in the future. I will be contacting you shortly about your order. Best, Eric

Posted 3 years ago

“The website was very helpful. We got exactly what we needed. Shipping was so fast too!”

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Posted 3 years ago

“Could not answer my question regarding a master key to remove my current lock that is damaged. It's too far away to drive to see if "there's something you can do". Ordered a new lock and tumbler which is now a $50 paper weight.”

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Posted 3 years ago

Hi Brad, Thanks for taking the time to explain your experience, we value customer feedback like this and will use this situation to improve going forward. Best, Eric

Posted 3 years ago

“Excellent service. On time delivery.”

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Posted 3 years ago

“Quick shipping!”

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Posted 3 years ago

“Shipping was fast and they had stock available when other retailers were 4 to 6 weeks lead time.”

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Posted 3 years ago

“Quick delivery.”

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Posted 3 years ago

“I haven’t received the product yet.”

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Posted 3 years ago

Hi Matthew, I'd like to learn more about what happened so that we can figure out how to make this right, and avoid similar issues in the future. I will be contacting you shortly about your order. Best, Eric

Posted 3 years ago

“Horrible.. Guaranteed fitment.. and as soon as I opened the box I could tell by the instructions this bike rack would not fit the Bronco.”

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Posted 3 years ago

“Good price. Rapid delivery. What’s not to like?”

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Posted 3 years ago

“I ordered a replacement key for my Thule on-line. Was very easy to navigate the website and my key arrived in 3 days. That is what I call excellent customer service.! I would highly recommend Rack Attack.”

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Posted 3 years ago

“Blaze was blazing fast with communication on the status of my order and made it easy for me to order an add on the didn't have in stock yet. My go to now.”

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Posted 3 years ago

“The new piston pro X bike rack is amazing in ever aspect. Putting it together was extremely easy and well packaged. The overall rack is beefy and little heavy but gives you no doubt it will handle any bike. The LED lights are great as well.”

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Posted 3 years ago

“Prompt service. As promised product. Good resources on website.”

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Posted 3 years ago

“Very good service like before, recommend to friends already”

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Posted 3 years ago

“My order was easy to make and fulfilled quickly.”

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Posted 3 years ago

“GOOD PRODUCT. PROMPT DELIVERY. VERY SATISFIED”

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Posted 3 years ago

“Everyone who I talk to was grea, awesome customer service. Plus free fast shipping!”

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Posted 3 years ago

Rack Attack is rated 4.7 based on 4,967 reviews