Rack Attack Reviews

Name: Rack Attack
Address: 120 W 3rd Ave, Unit 201, Vancouver, British Columbia
Rating: 4.75

4.8 Rating 4,874 Reviews

94 %

of reviewers recommend Rack Attack

4.8

Based on 4,874 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Rack Attack:

Rack Attack is the number 1 retailer of vehicle rack solutions in North America, offering a huge selection of high-quality brands and products, which can be bought online and in any of their stores locations across North America.

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Rack Attack 5 star review on 11th August 2025

709

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“good job with helping me, esp w all supply chain issues”

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Posted 3 years ago

“Very please with the ease of ordering, the price, and the product that I ordered. Item arrived on-time, without any issues and I look forward to lots of adventures with it.”

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Posted 3 years ago

“Excellent customer service. Justin was amazing, kind and helpful I explained that a shipment came and box was damage when installing my hitch i noticed that a part was damaged. He happily shipped a new part.”

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Posted 3 years ago

“Rack doesn’t fit.”

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Posted 3 years ago

Hi Brian, I'm sorry you are running into some difficulty with one of our rack options! I will be reaching out to you shortly so I can hear more and help find a solution. Best, Eric

Posted 3 years ago

“Ordered some keys for my Thule. Came quickly”

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Posted 3 years ago

“Product was delivered as advertised and relatively quickly. Great experience buying from Rack Attack.”

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Posted 3 years ago

“Legit keys, they worked like a charm, would recommend.”

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Posted 3 years ago

“Great service. Fast shipping. Michelle super helpful on small issue. Thule Instructions impossible to decipher but plenty of support available.”

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Posted 3 years ago

“Item never arrived, UPS tracking shows damaged, no response to emails.”

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Posted 3 years ago

Hi Harold, We are sorry to hear you have not received your products yet! I will be reaching out to you shortly to see how we can resolve this! Best, Eric

Posted 3 years ago

“My rack arrived on time and fit my vehicle, came with an instruction manual and was pretty easy to install. Couldn't ask for more”

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Posted 3 years ago

“Bought this "open box" Thule foot pack for the lower price. It was in excellent condition and included everything a new kit should include. Free shipping was also a nice touch.”

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Posted 3 years ago

“Great service. Great product. So glad I found you guys. Highly recommended.”

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Posted 3 years ago

“I ordered the racks, got a shipping email ten minutes later, and the shipment was at my door the next day. Can’t beat that!”

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Posted 3 years ago

“So far, great. I didn't give 5 stars (for now) because I'm waiting for the rest of my order: (B.O.) I've got the landing pad and waiting for the towers and the bar. Fast delivery for the landing pad.”

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Posted 3 years ago

“A+ website, responsiveness and delivery.”

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Posted 3 years ago

“Blaze and Jackson went above and beyond to help me regarding my purchase. Great job Team Rack Attack!”

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Posted 3 years ago

“Just what I needed at the time I needed it!”

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Posted 3 years ago

“Thank you super service, fast!”

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Posted 3 years ago

“Helpful customer service, quick delivery, great product”

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Posted 3 years ago

“Worked as advertised, it was a bit of a hassle that the mount can only be put on in one direction. Obviously that's due to the shape of the Yakima jetstream bar.”

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Posted 3 years ago

Robin, I have confirmed with Yakima that the 39H adapters do work on the jetstream bars. They stated the following: "MM39H is used to adapt older mounts to JetStream and CoreBar bars" "Compatible with HighRoller, Raptor, WheelFork, HullyRollers, Mako Saddles, KayakStacker, Multimount, Accessory Lock Housing, and Basketcase" We are happy to help you out and figure out what is going on that they are not working for you. I will reach out to you via email. Thanks, Matt Rack Attack

Posted 3 years ago

Rack Attack is rated 4.8 based on 4,874 reviews