Rack Attack Reviews

Name: Rack Attack
Address: 120 W 3rd Ave, Unit 201, Vancouver, British Columbia
Rating: 4.74

4.7 Rating 4,967 Reviews

94 %

of reviewers recommend Rack Attack

4.7

Based on 4,967 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Rack Attack:

Rack Attack is the number 1 retailer of vehicle rack solutions in North America, offering a huge selection of high-quality brands and products, which can be bought online and in any of their stores locations across North America.

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Rack Attack 5 star review on 26th December 2025

714

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Purchased Yakima full back roof rack. Advisor very helpful to chose one for our mitsubishi Outlander. Delivery very quick. The rack is a fathers day gift so will have to wait to comment on it. Overall very satisfied with experience.”

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Posted 3 years ago

“Great selection, easy ordering, fast shipping!”

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Posted 3 years ago

“Quick, friendly and helpful.”

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Posted 3 years ago

“Thank you for your great customer service. Appreciate the kindness and customer respect in helping me replace my lost keys.”

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Posted 3 years ago

“Shipping was incredibly fast. Product de3scriptin was right-on. I will use them again if I am in the need for gifting a rack.”

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Posted 3 years ago

“Easy to order,pay and have the purchase delivered quickly.”

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Posted 3 years ago

“Helped me find a replacement key for my Thule rack and were very helpful and prompt with delivery. Happy with the outcome.”

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Posted 3 years ago

“Everything was received as per the order and Deane Carson has been very helpful assisting me with the missing cores (fell out of box?). Would deal with rack attack again.”

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Posted 3 years ago

“Rack Attack in Atlanta was great! We drove down from North Carolina and couldn’t be more pleased with the service. The staff is friendly, helpful and knowledgeable. We purchased the Thule Motion XT L for our 2022 Honda CR V and it’s perfect!”

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Posted 3 years ago

“Excellent experience”

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Posted 3 years ago

“Although UPS delivered wrong address. Rack Attack order and processing was good. 2nd order this summer. Probably use them again for future needs.”

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Posted 3 years ago

“Excellent service and customer friendly”

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Posted 3 years ago

“Easy to assemble. Wheel was broken in delivery but new wheel shipped immediately. Great customer service. Holds 2 E bikes securely. Sturdy and well made.”

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Posted 3 years ago

“Great product. Easy site to navigate. Updates were communicated well on my items purchased as they were initially listed as back ordered. Order was delivered with8n 10 days from purchase so very reasonable coming from out of province.”

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Posted 3 years ago

“Good buying experience”

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Posted 3 years ago

“Shipment arrived on schedule and is powered up and functioning as advertised”

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Posted 3 years ago

“100% Great friendly service.”

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Posted 3 years ago

“When asked to be notified when this rack would be in stock not only was I notified but it was shipped right away when I ordered. This was the only online retailer that was even able to get this rack.”

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Posted 3 years ago

“Purchased online and installed diy with no problems. Free shipping was great, arrived in 4 days. Website very user-friendly. Kian, the Fit Expert I messaged with was timely with responses, extremely knowledgeable, helpful and friendly. I highly recommend this company.”

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Posted 3 years ago

“Shipped the same day. All good when package received.”

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Posted 3 years ago

Rack Attack is rated 4.7 based on 4,967 reviews