Rack Attack Reviews

Name: Rack Attack
Address: 120 W 3rd Ave, Unit 201, Vancouver, British Columbia
Rating: 4.75

4.8 Rating 4,874 Reviews

94 %

of reviewers recommend Rack Attack

4.8

Based on 4,874 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Rack Attack:

Rack Attack is the number 1 retailer of vehicle rack solutions in North America, offering a huge selection of high-quality brands and products, which can be bought online and in any of their stores locations across North America.

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Rack Attack 5 star review on 11th August 2025

709

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Très heureux d’avoir été servi en français.”

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Posted 3 years ago

“Very fast shipping”

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Posted 3 years ago

“Great service . Very knowledgeable staff!”

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Posted 3 years ago

“I called my local store in Minneapolis to ask a few questions before deciding on which roof rack system to get based my fishing kayak and mountain bike. Super friendly staff answered all my questions. I purchased everything online and shipping was quick too. Highly recommend.”

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Posted 3 years ago

“Got exactly what I needed. It was easy and fast. Can't ask for more.”

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Posted 3 years ago

“Pleased overall. Shipping was timely. My rack system was packaged securely. No damage to boxes or components. Just a great experience.”

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Posted 3 years ago

“I received my racks the same week I ordered them and they work great and fit my car well. Would definitely recommend rack attack”

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Posted 3 years ago

“Looks amazing on our car, and assembly was very easy.”

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Posted 3 years ago

“Still waiting on my order.”

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Posted 3 years ago

Hi Jason, Let me look into this for you so we can get you your product as soon as possible! Best, Eric

Posted 3 years ago

“Very prompt and helpful”

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Posted 3 years ago

“I ordered product with Rack Attack and my order was turned around quickly and shipped to me. The product arrived in great time and in great packaging that protected the product.”

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Posted 3 years ago

“Purchased an Open Box rack and thought I wouldn't have to assemble as much. Wrong. The box was literally opened and resealed. very happy with the rack and speed at which it was delivered. Not my first rack that I have bought from them over the years.”

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Posted 3 years ago

“Great website, excellent customer service. The store answered the phone and was able to provide the answer I was looking for. An expert reviewed the online order to ensure it would work with my particular vehicle and crossbars. 5 Stars!”

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Posted 3 years ago

“Very quick delivery of the products I ordered. Realized I did not order the cross bars and Rack Attack was able to give me the proper info to get them ordered and at my home in no time!”

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Posted 3 years ago

“Good seller, easy transaction, fast shipping.”

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Posted 3 years ago

“I have used rack attack for many years. Always knowledgeable,helpful. And a fair price.”

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Posted 3 years ago

“Rack Attack is super! It’s easy to order, installation help is available and delivery is prompt & reliable.”

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Posted 3 years ago

“You guys made a complicated purchase quick, simple and easy. I'm really happy with the roof rack. It shipped fast, it fits perfectly, it's high quality and was easy to install and the whole process was guided by your well informed and really pleasant staff. I'm glad I found you guys and I'll be back.”

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Posted 3 years ago

“Was looking for a Thule 898 Hullavator Pro for a Jeep JK Soft top with a Sherpa rack was told by Thule that it would not fit. Called Rack Attack and was reassured that it would fit so I ordered two of them and they fit great. I wished I would call them first.”

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Posted 3 years ago

“Excellent to work with. Items shipped quickly and when a missing piece was discovered, they had a replacement in the mail same day. A+ customer service”

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Posted 3 years ago

Rack Attack is rated 4.8 based on 4,874 reviews