Rack Attack Reviews

Name: Rack Attack
Address: 120 W 3rd Ave, Unit 201, Vancouver, British Columbia
Rating: 4.72

4.7 Rating 5,277 Reviews

93 %

of reviewers recommend Rack Attack

4.7

Based on 5,277 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

About Rack Attack:

Rack Attack is the number 1 retailer of vehicle rack solutions in North America, offering a huge selection of high-quality brands and products, which can be bought online and in any of their stores locations across North America.

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Rack Attack 5 star review on 22nd February 2026

Prabhjot L

Rack Attack 5 star review on 18th February 2026

Michael D

Jerrad S

Rack Attack 5 star review on 17th February 2026

Claude F

730

Anonymous

Anonymous // 01/01/2019

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“my only issue is my rv door will not swing open over the collapsed rack profile... it hits the high end of the "shoes"”

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Posted 4 years ago

“Good customer service and ordering process. Timely delivery.”

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Posted 4 years ago

“Efficient and assisted when there was a connectivity issue”

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Posted 4 years ago

“Arrived as promised”

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Posted 4 years ago

“I can’t believe how you overcharge to mail 1 key, seriously.”

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Posted 4 years ago

Hi Richard, Thanks for taking the time to explain your experience, we value customer feedback like this. I will be reaching out shortly with more information. Best, Eric

Posted 4 years ago

“Very good, the delivery was extremely fast. I strong recomad have business with Rack Attack”

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Posted 4 years ago

“Online stock estimate was inaccurate, so I had to get the item shipped to me instead of picking it up locally. However, customer support was to notch through the entire process.”

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Posted 4 years ago

“I recently purchased a used car with a Thule rack on it and there was no key. I contacted Thule directly but they were out of the key I needed that is how I discovered Rack Attack.So grateful that they had one in stock. I was able to remove the rack easily. Thank you.”

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Posted 4 years ago

“quick delivery; great price; free shipping”

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Posted 4 years ago

“Good price, quick processing and shipping. Helpful videos for product info and install. Will absolutely use Rack Attack again!”

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Posted 4 years ago

“Product came quickly and worked perfectly”

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Posted 4 years ago

“All around stellar service!”

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Posted 4 years ago

“Quick delivery from Canada. Good price. The box of my bike rack had clearly been previously opened and repacked which perhaps should have been mentioned but the product inside was perfect so I can't complain.”

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Posted 4 years ago

“Very happy with the products and service”

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Posted 4 years ago

“Super fast shipping. The exact part I needed for my Kuat rack!”

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Posted 4 years ago

“Excellent Excellent roof rack system. Installed it on my lifted truck and it's amazing, highly recommend this system on any truck.”

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Posted 4 years ago

“I ordered the Dometic Slide Mount kit 35/40/45 but received 50/55/60. Usually bigger is better but not in this case as space is limited where intended to install. I am still waiting on the fridge/cooler to arrive to confirm fit before returning for size ordered. Can’t blame Rack Attack for the mix up as the order comes direct from manufacturer.”

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Posted 4 years ago

Hi Robert, We apologize for the mix-up with your product! I will be in touch shortly with more information! Best, Eric

Posted 4 years ago

“Online experience was good but the product was horribly over-priced.”

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Posted 4 years ago

“Staff called to confirm how I would be using the rack and at what load. Very helpful!”

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Posted 4 years ago

“This is a great product perfect for the 1/2 ton truck with the swing away extension in place I can even drop down the tail gate without swinging the bikes away or I have the option to swing the bike away for easier load the 1/2 ton this was exactly what I was looking for. Easy to put together and set up.”

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Posted 4 years ago

Rack Attack is rated 4.7 based on 5,277 reviews