Rack Attack Reviews

Name: Rack Attack
Address: 120 W 3rd Ave, Unit 201, Vancouver, British Columbia
Rating: 4.72

4.7 Rating 5,277 Reviews

93 %

of reviewers recommend Rack Attack

4.7

Based on 5,277 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

About Rack Attack:

Rack Attack is the number 1 retailer of vehicle rack solutions in North America, offering a huge selection of high-quality brands and products, which can be bought online and in any of their stores locations across North America.

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Rack Attack 5 star review on 22nd February 2026

Prabhjot L

Rack Attack 5 star review on 18th February 2026

Michael D

Jerrad S

Rack Attack 5 star review on 17th February 2026

Claude F

730

Anonymous

Anonymous // 01/01/2019

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“exactly what I was looking for and arrived sooner then expected!”

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Posted 4 years ago

“I love the customer service with a small problem I had. They were efficient and very understanding. I will continue to shop their products.”

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Posted 4 years ago

“I had no problems with purchasing my bike from Rack Attack or returning it.”

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Posted 4 years ago

“Pretty easy all in all, unfortunately i received something damaged but theyre going to replace it so we'll see!”

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Posted 4 years ago

“Friendly service and the free shipping was extremely quick. Pricing is better than their competitors in most cases.”

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Posted 4 years ago

“Everything is great but having difficulty fitting all three bikes on the rack.”

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Posted 4 years ago

“Quick shipment of my order, and almost too quick. Too quick because they missed the note about a common lock cylinder request, but were on top of the note immediately. Without additional question, they have the replacement on it's way and a return label sent in order to send the other material back free of charge. Great experience with this group!”

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Posted 4 years ago

“I received damaged item in the package: one side is bent.”

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Posted 4 years ago

“Excellent prices and fast shipping!”

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Posted 4 years ago

“Usually things are back ordered but purchasing on sale Thule Hullivator was easy and delivery was quick.”

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Posted 4 years ago

“The rack is great and the company was awesome to work with. There was a snag in the order process that somehow resulted in my address not being recorded. The company called immediately (several times) to get the info needed so the rack could be sent out as soon as possible. Really appreciate the proactive response from the team. I would definitely order from here again and refer friends.”

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Posted 4 years ago

“great service fast delivery”

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Posted 4 years ago

“Delivery was prompt and as promised. Did not receive the complete order (lock cores) but the customer service team was quick to respond, just waiting for confirmation of remaining items being shipped. Rack works great and installation was easy.”

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Posted 4 years ago

“Hasn't arrived so unable to determine good, bad, or otherwise. All I can say is shipping is terrible.”

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Posted 4 years ago

Hi Patrick, I was looking into your order and it looks like it was delivered yesterday. I will be reaching out shortly for more information. Best, Eric

Posted 4 years ago

“Excellent customer service, knowledgeable and courteous. Keep up the great work, please.”

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Posted 4 years ago

“I have purchased 2 bike racks now from Rack Attack. One for my car and one for my truck. I love that Rack Attack price matches with out any effort on the customers part. I also love that they ask for your vehicle info to make sure the rack you selected is compatible with your vehicle. Fast shipping too! Would definitely recommend!”

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Posted 4 years ago

“Rack Attack had the parts I required and they were very quick with shipping. The Thule rack is now installed and I’m pleased with the result.”

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Posted 4 years ago

“Prompt and fast dhipping. Thank you.”

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Posted 4 years ago

“Excellent love it!!!”

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Posted 4 years ago

“Excellent service with help all along the way. Fast shipping. What more could I ask for.”

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Posted 4 years ago

Rack Attack is rated 4.7 based on 5,277 reviews