Rack Attack Reviews

Name: Rack Attack
Address: 120 W 3rd Ave, Unit 201, Vancouver, British Columbia
Rating: 4.75

4.8 Rating 4,873 Reviews

94 %

of reviewers recommend Rack Attack

4.8

Based on 4,873 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Rack Attack:

Rack Attack is the number 1 retailer of vehicle rack solutions in North America, offering a huge selection of high-quality brands and products, which can be bought online and in any of their stores locations across North America.

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Rack Attack 5 star review on 11th August 2025

709

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Smooth transaction. Fast shipment and delivery.”

Helpful Report

Posted 3 years ago

“Excellent. We were in and out in minutes. We knew what we wanted and they had almost everything in stock and what they didn't have shipped quickly. The guy who helped us was super knowledgeable and friendly.”

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Posted 3 years ago

“The fit-my-vehicle guide was easy to use, the products I wanted were in stock, everything shipped on time, and the customer service team resolved a billing issue before I even knew there was a problem.”

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Posted 3 years ago

“I want you to give a shout out to Jeff Bell in the Vancouver store. My husband and I are 80 years old and just bought e bikes to extend our biking experience. Because of the weight we knew we needed a different rack and Jeff went out of his way to make sure the one we got both fit our bikes and were easy for us to use. A very good experience overall.”

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Posted 3 years ago

“Easy install.”

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Posted 3 years ago

“Quick delivery and seems like a good quality product. Easy to order.”

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Posted 3 years ago

“Purchased Yakima full back roof rack. Advisor very helpful to chose one for our mitsubishi Outlander. Delivery very quick. The rack is a fathers day gift so will have to wait to comment on it. Overall very satisfied with experience.”

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Posted 3 years ago

“Great selection, easy ordering, fast shipping!”

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Posted 3 years ago

“Quick, friendly and helpful.”

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Posted 3 years ago

“Thank you for your great customer service. Appreciate the kindness and customer respect in helping me replace my lost keys.”

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Posted 3 years ago

“Shipping was incredibly fast. Product de3scriptin was right-on. I will use them again if I am in the need for gifting a rack.”

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Posted 3 years ago

“Easy to order,pay and have the purchase delivered quickly.”

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Posted 3 years ago

“Helped me find a replacement key for my Thule rack and were very helpful and prompt with delivery. Happy with the outcome.”

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Posted 3 years ago

“Everything was received as per the order and Deane Carson has been very helpful assisting me with the missing cores (fell out of box?). Would deal with rack attack again.”

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Posted 3 years ago

“Rack Attack in Atlanta was great! We drove down from North Carolina and couldn’t be more pleased with the service. The staff is friendly, helpful and knowledgeable. We purchased the Thule Motion XT L for our 2022 Honda CR V and it’s perfect!”

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Posted 3 years ago

“Excellent experience”

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Posted 3 years ago

“Although UPS delivered wrong address. Rack Attack order and processing was good. 2nd order this summer. Probably use them again for future needs.”

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Posted 3 years ago

“Excellent service and customer friendly”

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Posted 3 years ago

“Easy to assemble. Wheel was broken in delivery but new wheel shipped immediately. Great customer service. Holds 2 E bikes securely. Sturdy and well made.”

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Posted 3 years ago

“Great product. Easy site to navigate. Updates were communicated well on my items purchased as they were initially listed as back ordered. Order was delivered with8n 10 days from purchase so very reasonable coming from out of province.”

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Posted 3 years ago

Rack Attack is rated 4.8 based on 4,873 reviews