Rack Attack Reviews

Name: Rack Attack
Address: 120 W 3rd Ave, Unit 201, Vancouver, British Columbia
Rating: 4.75

4.8 Rating 4,871 Reviews

94 %

of reviewers recommend Rack Attack

4.8

Based on 4,871 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Rack Attack:

Rack Attack is the number 1 retailer of vehicle rack solutions in North America, offering a huge selection of high-quality brands and products, which can be bought online and in any of their stores locations across North America.

Visit Website

Write Your review

Tell us how Rack Attack made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Rack Attack 5 star review on 11th August 2025

709

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast shipping and got exactly what I asked for. Staff was friendly and helpful. Giveing 4 stars because I only received 1 key instead of two. If I had know that was the case I could have ordered 2 singles and received 2 keys.”

Helpful Report

Posted 3 years ago

“Excellent service, prompt shipping, large selection. Great return policy. Don't even mess with anyone else.”

Helpful Report

Posted 3 years ago

“Simple to identify applicable products, good stock, fast shipping. Thanks!”

Helpful Report

Posted 3 years ago

“Excellent , knowledgeable and helpful. Would definitely go with Rack Attack again!”

Helpful Report

Posted 3 years ago

“What I ordered was sent out and received in 3 days. THANK YOU YOUR THE BEST”

Helpful Report

Posted 3 years ago

“This Thule bike rack is the best! Easy to use and very easy to pack up and store. Rack Attack was very responsive, shipping was very quick and the price was the best I could find. I’d definitely shop with Rack Attack again.”

Helpful Report

Posted 3 years ago

“Great service! Arrived quickly! They had exactly what we needed!”

Helpful Report

Posted 3 years ago

“Great service and fast to respond to inquiry! Thank you!”

Helpful Report

Posted 3 years ago

“Rack attack made my purchase extremely easy.”

Helpful Report

Posted 3 years ago

“Great prices and quick shipping. Easy to deal with!”

Helpful Report

Posted 3 years ago

“great rack”

Helpful Report

Posted 3 years ago

“Excellent fast service for my lock out/lost key to racks problem!”

Helpful Report

Posted 3 years ago

“Great service! Package shipped and received quickly.”

Helpful Report

Posted 3 years ago

“Very responsive to my inquiry and quick delivery of the produoI needed!”

Helpful Report

Posted 3 years ago

“The online experience was informative, selection and descriptions good and checkout efficient. The only “hitch” so to speak is that Canada post would not deliver the product, advising it should not have been accepted at the source and it was too heavy for delivery. Inconvenient and frankly surprising.”

Helpful Report

Posted 3 years ago

“I had some help to pick out the rack for me. It was a little time consuming to put together because the attached instructions were vague. Look forward to using it soon.”

Helpful Report

Posted 3 years ago

Hi Betty, We are sorry to hear the instructions were giving you some trouble! Thanks for taking the time to explain your experience, we value customer feedback like this and will use this situation to improve going forward. Best, Eric

Posted 3 years ago

“The team at Rack Attack really took good care of me. Very knowledgeable with great recommendations. They even helped me get the shipping covered by working with UPS on shipping some bulky items. I highly appreciate and recommend this company. This place is legit.”

Helpful Report

Posted 3 years ago

“Awesome product for my Aero roofrack. Thank you so much. AAA +++ Brandon M.”

Helpful Report

Posted 3 years ago

“Could not have made the choices without the help of your staff. Very helpful.”

Helpful Report

Posted 3 years ago

“I recommend buying from Rack Attack for your rack needs. The product selection is great, their knowledge is top notch and most importantly, their customer service is fantastic. I had an issue with not enough locks for my setup and they got me sorted out quickly. I will buy from them again.”

Helpful Report

Posted 3 years ago

Rack Attack is rated 4.8 based on 4,871 reviews