Rack Attack Reviews

Name: Rack Attack
Address: 120 W 3rd Ave, Unit 201, Vancouver, British Columbia
Rating: 4.72

4.7 Rating 5,277 Reviews

93 %

of reviewers recommend Rack Attack

4.7

Based on 5,277 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

About Rack Attack:

Rack Attack is the number 1 retailer of vehicle rack solutions in North America, offering a huge selection of high-quality brands and products, which can be bought online and in any of their stores locations across North America.

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Rack Attack 5 star review on 22nd February 2026

Prabhjot L

Rack Attack 5 star review on 18th February 2026

Michael D

Jerrad S

Rack Attack 5 star review on 17th February 2026

Claude F

730

Anonymous

Anonymous // 01/01/2019

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“Great customer service. I like the open box options for some products. I plan on buying all my roof rack accessories from you guys.”

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Posted 4 years ago

“Shipped to my remote Wyoming address super quickly!! I made the mistake of ordering from Amazon first and they lost my package and gave me a million excuses. I should have saved myself the time and ordered form rack attack in the first place.”

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Posted 4 years ago

“Rack Attack was fast and accurate with the order.”

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Posted 4 years ago

“Great job all around. Thanks!”

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Posted 4 years ago

“Good customer service and prompt delivery. Happy with the open box kayak rack buy.”

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Posted 4 years ago

“Ordered online and it said 5-10 business days for delivery. One of their customer service reps called to clarify a few items within hours of the online order and it was delivered in less than 48 hours.”

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Posted 4 years ago

“Rack Attack had parts I couldn’t get from Yakima or my local dealer.”

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Posted 4 years ago

“Great customer service. Made it very easy to purchase the correct rack for my car by selecting all correct parts for me.”

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Posted 4 years ago

“Very quick turnaround time. I would order from rackattack agaim.”

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Posted 4 years ago

“I chose Rack Attack to purchase my bike carrier due to their price matching. Fast and free shipping.”

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Posted 4 years ago

“Michelle from customer service went above and beyond during my buying process for a hitch bike rack. From finding me a rack that matches my criteria to ensuring it arrived on time for a bike trip. Excellent service, very competitive pricing.”

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Posted 4 years ago

“Rack Attack staff was responsive, informative, and very helpful in getting the Dometic cooler delivered to me! Thanks so much. You guys rock!”

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Posted 4 years ago

“My experience was fantastic. Ordering was easy, delivery was quick. Totally would recommend Rack Attack.”

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Posted 4 years ago

“EXCELLENT service . I ordered one day I got my order the next day. Great people to deal with . Thank you very much .”

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Posted 4 years ago

“Great products and knowledgeable staff.”

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Posted 4 years ago

“At first I talked to a sale-man in Vancouver who was suppose to check the availability and call me back - he never did call back. I called many time and ended up being at the main office so they were transferring me in Vancouver... I got the rack - I need to try it on now but it was a long process and a lot of phone call...”

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Posted 4 years ago

Hi Karine, Thanks for taking the time to explain your experience, we value customer feedback like this and will use this situation to improve going forward. I will be reaching out shortly for more information. Best, Eric

Posted 4 years ago

“ordered it, got it quick”

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Posted 4 years ago

“I love my anti theft hitch lock.”

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Posted 4 years ago

“Rack Attack made it airtight that I was ordering a correct pairing between my CR-V and the type Thule rack I'd bout at a separate place. I was glad they helped avert serious buyers' remorse by leaving zero guesswork I had the right kit”

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Posted 4 years ago

“Rack Attack has been GREAT to work with- they were helpful with my order and even answered special equipment questions. They kept me up to date and were prompt!”

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Posted 4 years ago

Rack Attack is rated 4.7 based on 5,277 reviews