Rack Attack Reviews

Name: Rack Attack
Address: 120 W 3rd Ave, Unit 201, Vancouver, British Columbia
Rating: 4.72

4.7 Rating 5,277 Reviews

93 %

of reviewers recommend Rack Attack

4.7

Based on 5,277 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

About Rack Attack:

Rack Attack is the number 1 retailer of vehicle rack solutions in North America, offering a huge selection of high-quality brands and products, which can be bought online and in any of their stores locations across North America.

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Rack Attack 5 star review on 22nd February 2026

Prabhjot L

Rack Attack 5 star review on 18th February 2026

Michael D

Jerrad S

Rack Attack 5 star review on 17th February 2026

Claude F

730

Anonymous

Anonymous // 01/01/2019

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“Excellent customer service. Order was filled quickly and shipped to me promptly.”

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Posted 4 years ago

“My order was exactly what I needed and was received extremely promptly”

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Posted 4 years ago

“Fast delivery and well packaged!”

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Posted 4 years ago

“Quick turnaround and great shipping”

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Posted 4 years ago

“Excellent return policy”

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Posted 4 years ago

“I had some roof Yakima track and racks installed on my Snugtop truck shell today. From the moment I called to get pricing and special order my parts these guys were extremely helpful and very knowledgeable about what would work on my truck and fit my needs. The showroom and workshop in the back were nice and clean, exactly what I wanted to see from someone working on my truck. Paul did an amazing installation and my truck was clean when he finished. They explained how to remove and reinstall my racks and answered all my questions. I will definitely go back to these guys for anything I need and highly recommend you use Rack Attack, Tustin Ca.”

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Posted 4 years ago

“Been a customer since back in the 90’s, always in store purchases. This is my first on/line order since the rack was not available locally. Delivery was next day … fantastic!”

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Posted 4 years ago

“Super helpful staff , and the order got delivered very promptly.”

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Posted 4 years ago

“The product works as described. Quick shipping as well.”

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Posted 4 years ago

“This store is awesome! Morgan and Kim helped me so much, and even personally installed my roof rack locks. They have alot of product actually in stock, so there is no waiting. The store is beautifully remodeled.”

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Posted 4 years ago

“Good company! Fast response! I would recommend them.”

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Posted 4 years ago

“Excellent customer service”

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Posted 4 years ago

“The rack is great.easy to install.Very easy to use. I would recommend it to others. Very good product. Great service and staff at rack attack.”

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Posted 4 years ago

“9 days still dont have the stupid thing”

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Posted 4 years ago

Hi David, I apologize that you did not have a good with your mail order, that's not what we want for our customers! I will be contacting you shortly for more information. Best, Eric

Posted 4 years ago

“Perfect!! Best ski rack owned.”

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Posted 4 years ago

“Parts that I needed arrived quickly and went together super easy.”

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Posted 4 years ago

“Haven't received it yet. It's been delayed twice now.”

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Posted 4 years ago

Hi Peter, I apologize that you did not have a good experience with your mail order, that's not what we want for our customers! I will be reaching out shortly for more information. Best, Eric

Posted 4 years ago

“The items that I ordered have not been shipped yet, still waiting.”

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Posted 4 years ago

Hi Mark, Thanks for taking the time to explain your experience, we value customer feedback like this and will use this situation to improve going forward. I am checking on your mail order and will be in contact with more information shortly! Best, Eric

Posted 4 years ago

“Good quality I love yakima overhaul hd”

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Posted 4 years ago

“Great service and fast delivery once rack was available. Very impressed, thank you.”

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Posted 4 years ago

Rack Attack is rated 4.7 based on 5,277 reviews