Rack Attack Reviews

Name: Rack Attack
Address: 120 W 3rd Ave, Unit 201, Vancouver, British Columbia
Rating: 4.75

4.8 Rating 4,871 Reviews

94 %

of reviewers recommend Rack Attack

4.8

Based on 4,871 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Rack Attack:

Rack Attack is the number 1 retailer of vehicle rack solutions in North America, offering a huge selection of high-quality brands and products, which can be bought online and in any of their stores locations across North America.

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Rack Attack 5 star review on 11th August 2025

709

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Awesome service.”

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Posted 3 years ago

“I signed up to be notified when the Kuat, piston pro x was available with several distributors. Rack Attack was the first to contact me, beating out the competitors by over a week. James Blaze was my point of contact from the beginning and he closed the deal immediately and he added the specific ramp for my bike rack, as it was not yet on the website. Excellent communication throughout the process and a solid and seamless experience. Thank you James Blaze and Rack Attack for having your act together!”

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Posted 3 years ago

“Shipping vraiment rapide”

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Posted 3 years ago

“Went together perfectly. Fantastic product”

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Posted 3 years ago

“Great service. Fast Delivery. And despite the fact that I goofed my initial online account set up for my order. Rack Attack got it all figured out fast and easy. Awesome company to deal with. 3rd rack set up I've bought from them; same great service every time. Thanks guys!”

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Posted 3 years ago

“Very fast shipping, asked great questions to ensure I had the right parts.”

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Posted 3 years ago

“Quick service and loving the ease of loading my boat now...”

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Posted 3 years ago

“The Rack provided great service in getting my order out and delivered As Promised. It is now up to me to attach rack parts to my 2017 Tacoma cap and TRAVEL!”

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Posted 3 years ago

“Great customer service! I ordered 2 4-pack SKS locks. They sent my 1 8-pack which is what I really wanted to begin with. :)”

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Posted 3 years ago

“Quick service and great customer service”

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Posted 3 years ago

“better labelled parts for assembly would be nice”

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Posted 3 years ago

“Great service”

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Posted 3 years ago

“The keys worked. They delievered exactly what was ordered on a very timely basis”

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Posted 3 years ago

“We asked for a new set of roof rails to replace the existing ford roof rails. After 3 hours, they installed parallel roof rails inside the existing rails and charged us $1000 for the hokey set up. Great look on a $40k car! Their solution was to take the parts off and give us a refund all while blaming us for the trouble. Don’t go to these people unless you are looking to have a really bad day”

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Posted 3 years ago

Hi, I apologize that you did not have a good experience in the store, that's not what we want for our customers! I'd like to learn more about what happened so that we can figure out how to make this right, and avoid similar issues in the future, so I will be reaching out to you shortly for more information. Best, Eric

Posted 3 years ago

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Posted 3 years ago

“When other sites were out of stock - Rack Attack had the Thule accessory I needed. They price matched and shipped quickly. Awesome site and service.”

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Posted 3 years ago

“Everything arrived as advertised. Full confidence in the compatibility of the options offered.”

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Posted 3 years ago

“Rack Attack shipped our rack very quickly after it received our order. We had some installation questions which your phone representatives answered quickly, competantly, and pleasantly.”

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Posted 3 years ago

“Good one !”

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Posted 3 years ago

“Perfection. Called to make sure product fit the vehicle before shipping it. It did.”

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Posted 3 years ago

Rack Attack is rated 4.8 based on 4,871 reviews