Rack Attack Reviews

Name: Rack Attack
Address: 120 W 3rd Ave, Unit 201, Vancouver, British Columbia
Rating: 4.74

4.7 Rating 4,966 Reviews

94 %

of reviewers recommend Rack Attack

4.7

Based on 4,966 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Rack Attack:

Rack Attack is the number 1 retailer of vehicle rack solutions in North America, offering a huge selection of high-quality brands and products, which can be bought online and in any of their stores locations across North America.

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Rack Attack 5 star review on 26th December 2025

714

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very happy with my purchase.”

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Posted 3 years ago

“Good prices, good products, good policies. Long time customer.”

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Posted 3 years ago

“Rack Attack was Very helpful in finding the right rack - I appreciated talking with a knowledgeable, friendly person instead of a chat bot. Product arrived quickly.”

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Posted 3 years ago

“Excellent experience. Prior to shipping my purchase I was contacted to make sure I had the right components to ensure the product would work for me. Highly recommended!”

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Posted 3 years ago

“Excellent advice and service. Recommended bike rack Saris Freedom 4 arrived quickly and easy to assemble and install. Added the locking pin to secure the bike rack to the car.”

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Posted 3 years ago

“I have not received the product”

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Posted 3 years ago

Hi Denise, I'm sorry that there was a delay in you receiving the products you ordered! I will be looking into this immediately and reach out to you when I have some info. Best, Eric

Posted 3 years ago

“The wrong part was sent and I've recently sent it back with the return slip issued to me by Rack attack. Waiting to hear back.....”

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Posted 3 years ago

Hi Jon, Thanks for taking the time to explain your experience, we value customer feedback like this and will use this situation to improve going forward. Please let us know when you have received your correct products! Best, Eric

Posted 3 years ago

“Very happy with my purchase!”

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Posted 3 years ago

“No mistake , fast shipping . Merci very much”

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Posted 3 years ago

“Amazingly fast delivery, easy ordering, helped me get exactly what I needed and videos helped with installation. Outside adventure await!”

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Posted 3 years ago

“Customers service is always excellent Very happy with roof racks we purchased”

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Posted 3 years ago

“Easy to order and fast delivery!! Thank you!”

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Posted 3 years ago

“2 days after transaction”

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Posted 3 years ago

“Quick and easy shopping.”

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Posted 3 years ago

“Great personal customer service and very prompt delivery!”

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Posted 3 years ago

“Fantastic prompt service!”

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Posted 3 years ago

“I needed quick delivery, they were about to help me and get the racks I needed to me within 2 days. Excellent service!”

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Posted 3 years ago

“Great products and service”

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Posted 3 years ago

“Quick shipping. Excellent customer service.”

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Posted 3 years ago

“Item arrived on time and in great condition.”

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Posted 3 years ago

Rack Attack is rated 4.7 based on 4,966 reviews