Rack Attack Reviews

Name: Rack Attack
Address: 120 W 3rd Ave, Unit 201, Vancouver, British Columbia
Rating: 4.74

4.7 Rating 4,966 Reviews

94 %

of reviewers recommend Rack Attack

4.7

Based on 4,966 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Rack Attack:

Rack Attack is the number 1 retailer of vehicle rack solutions in North America, offering a huge selection of high-quality brands and products, which can be bought online and in any of their stores locations across North America.

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Rack Attack 5 star review on 26th December 2025

714

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick response! Thanks!”

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Posted 3 years ago

“Quick and accurate delivery.”

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Posted 3 years ago

“There was a delay in the treatment of my order and you guys made sure I got my parts in time. I changed my mind on the length of the cross bars I ordered and you arranged an easy return process. Great web feature: Automatic price match.”

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Posted 3 years ago

“Requested overnight delivery. Received in a timely manner allowing me to get rack installed before my cross country move.”

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Posted 3 years ago

“Rack Attrack were outstanding... Great service and insightful help made the experience very smooth..”

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Posted 3 years ago

“Awesome service! Product was a perfect fit!”

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Posted 3 years ago

“Oh my lord I just called to get a price on a receiver hitch 1 1/4 for a Nissan Versa note 2018. They gave me a price of 320 approximately for hitch no wiring bare bones with another 230 installation. What a blatant rip off. I priced Action truck was almost 250 cheaper. UHaul was 250 installed. Good luck staying in business with prices like that.”

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Posted 3 years ago

“I found the navigation of the website clumsy. Everytime I wanted some slight change I had to go back to the very beginning in selecting the rack, rather than just one step back. However, shipping was very quick.”

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Posted 3 years ago

Hi Carol, Thanks for taking the time to explain your experience, we value customer feedback like this and will use this situation to improve going forward. Best, Eric

Posted 3 years ago

“We knew our order was going to be on backorder when we placed it, and I was very pleased that rack attack communicated with us throughout the delay. Would definitely recommend 👌”

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Posted 3 years ago

“Great experience! Prompt and professional customer service with quick delivery.”

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Posted 3 years ago

“Rack Attack Atlanta and Austin were extremely accommodating and understanding when my online order did not process correctly. Both stores worked together to make the order correct and shipped my gear from one store to the other making for a simple transaction. Their prices and gear selection are incredible and customer service is exemplary. Will shop them again!!”

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Posted 3 years ago

“Great product and excellent customer service for the installation.”

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Posted 3 years ago

“Great communication, quick shipment! Very happy with the product.”

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Posted 3 years ago

“Very prompt in communicating with me and tracking my package when it didn't arrive when initially expected. Good customer service”

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Posted 3 years ago

“The order process was easy and Rack Attack kept me updated on the progress of my ordered due to it being back ordered.”

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Posted 3 years ago

“I was really pleased with the speed of shipping and all of the information available on your website to help me make the best decision on what to purchase. Thanks!”

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Posted 3 years ago

“I've never had a better online shopping experience. The entire rack kit on the website was so easy to understand. I tried other sotes and called other places...they all confused me. One place I called (they sell and install racks lol) actually said they've never seen a roof rack on a truck and tried to make me feel dilly for asking lol. I was mansplained at every turn. When I called Rack Attack, they answered all my questions and were so easy and normal to talk to. The price was amazing and shipment came really fast. Even the little thank you note and where to find locks and keys with a smiley face. The rack system itself is awesome. Truck looks like a real truck now. Thanks!! Definitely 10/10.”

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Posted 3 years ago

“$1000’s damage”

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Posted 3 years ago

“Found it cheaper here. Same quality product.”

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Posted 3 years ago

“Blaze and the Rack Attack team are always extremely knowledgeable, helpful and have your best interests at heart. Keep up the Great Work !!”

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Posted 3 years ago

Rack Attack is rated 4.7 based on 4,966 reviews