Rack Attack Reviews

Name: Rack Attack
Address: 120 W 3rd Ave, Unit 201, Vancouver, British Columbia
Rating: 4.73

4.7 Rating 5,246 Reviews

93 %

of reviewers recommend Rack Attack

4.7

Based on 5,246 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

About Rack Attack:

Rack Attack is the number 1 retailer of vehicle rack solutions in North America, offering a huge selection of high-quality brands and products, which can be bought online and in any of their stores locations across North America.

Visit Website

Write Your review

Tell us how Rack Attack made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Rack Attack 5 star review on 25th September 2026

Robert M

Rack Attack 5 star review on 22nd February 2026

Prabhjot L

Rack Attack 5 star review on 18th February 2026

Michael D

Jerrad S

733

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good customer sevice”

Helpful Report

Posted 3 years ago

“Other than a glitch regarding notification of my order being sent, all went smoothly and I received the product I needed.”

Helpful Report

Posted 3 years ago

“Thanks for all the help getting the item I needed!! Great Service and follow up in my email questions. Pam A”

Helpful Report

Posted 3 years ago

“I loved my experience with Rack Attack! I posted a question about my needs and the type of vehicle I had. The response was quick and thorough. Any questions I had after the purchase was met with the same quick and thorough response. Highly recommend Rack Attack!”

Helpful Report

Posted 3 years ago

“Great pricing, quick delivery. You get what you pay for. Only wish they wrapped hitches in bubble wrap when shipping but otherwise great place to purchase accessories. Well pleased with my hitch.”

Helpful Report

Posted 3 years ago

“Good service”

Helpful Report

Posted 3 years ago

“Great service and quick”

Helpful Report

Posted 3 years ago

“I love my racks, the install went smooth, the santa monica store did great. Thank you!”

Helpful Report

Posted 3 years ago

“Do I go again to Rack attack to buy any products? I don't think so. I bought a new Ikamper Skycamp 3.0 and after using it one time the support hoop got bent and their support is so pathetic. They don't follow up with Ikamper or they don't do any help on the product. Once the product is sold they don't respond or don't support any warranty support too. They say to reach out to Ikamper directly. In that case, why do I need to buy from Rack attack I can buy directly from Ikamper. Customer Service is pathetic. I don't recommend RACK ATTACK to any of my freinds”

Helpful Report

Posted 3 years ago

Hi Udaya, I'm so sorry to hear about your experience, and this is definitely not how we want our customers to feel. Taking care of everything (including any problems) before AND after the purchase is what's been fueling us for almost three decades. We'll do our best to investigate this and demonstrate how we've earned our reputation in Portland. We'll be in touch directly. Best, Eric

Posted 3 years ago

“Top notch service! The staff genuinely care about their customer's experience. I showed up needing my roof rack fixed not knowing where to begin and Dan and Liam took awesome care of me.”

Helpful Report

Posted 3 years ago

“You were really helpful with the fit once I started my purchase. I did asked the fit question like 2-3 weeks before buying and never got a response. I haven't tried installation yet.”

Helpful Report

Posted 3 years ago

“awesome sauce”

Helpful Report

Posted 3 years ago

“Easy install, fits and looks great on my Tesla Model 3. The smaller rack fit my snowboard and 2 pairs of skis. The only "annoying" thing is the wind resistance noise was a bit loud, but that just means I had to turn my music up:) Great product. Highly recommend.”

Helpful Report

Posted 3 years ago

“Very happy with customer service at Rack Attack. Very professional”

Helpful Report

Posted 3 years ago

“Watched Rack Attack youtube video on how to mount a female bike to Thule bike rack. Realized I needed the adaptor which I purchased from Rack Attack. Very easy and order came in quickly and worked perfectly.”

Helpful Report

Posted 3 years ago

“Fast delivery, good product and helpful advice”

Helpful Report

Posted 3 years ago

“GREAT Service! very professional crew.”

Helpful Report

Posted 3 years ago

“Fast delivery excellent service and support recommend highly”

Helpful Report

Posted 3 years ago

Keven, We are very sorry to hear about this mix-up, but we are glad to make it right! I will personally be reaching out to you via email to get this straightened out for you! Thanks, Matt Rack Attack

Posted 3 years ago

“Thanks for the rush overnight delivery of a lost bike rack trailer hitch key You saved the day Rack Attack”

Helpful Report

Posted 3 years ago

“Deliver in 1 day à product back order A1”

Helpful Report

Posted 3 years ago

Rack Attack is rated 4.7 based on 5,246 reviews