Rack Attack Reviews

Name: Rack Attack
Address: 120 W 3rd Ave, Unit 201, Vancouver, British Columbia
Rating: 4.75

4.8 Rating 4,871 Reviews

94 %

of reviewers recommend Rack Attack

4.8

Based on 4,871 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Rack Attack:

Rack Attack is the number 1 retailer of vehicle rack solutions in North America, offering a huge selection of high-quality brands and products, which can be bought online and in any of their stores locations across North America.

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Rack Attack 5 star review on 11th August 2025

709

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service and reasonable rates. Highly recommend.”

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Posted 3 years ago

“Great selection of products. Was able to begin and conclude my research for the ideal bike rack all on this website.”

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Posted 3 years ago

“Item n est pas compatible. Je veux un remboursement. Et vérifier dans vos dossier, il semble que j ai été facturé à 2 reprises pour le même item”

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Posted 3 years ago

Hi Nadine, Thanks for taking the time to explain your experience, we value customer feedback like this and will use this situation to improve going forward. All the products you purchased are compatible with one another. If you would like help with installation we would be happy to help! Best, Eric

Posted 3 years ago

“Works great.”

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Posted 3 years ago

“Good service!”

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Posted 3 years ago

“Very happy with my purchase.”

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Posted 3 years ago

“Good prices, good products, good policies. Long time customer.”

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Posted 3 years ago

“Rack Attack was Very helpful in finding the right rack - I appreciated talking with a knowledgeable, friendly person instead of a chat bot. Product arrived quickly.”

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Posted 3 years ago

“Excellent experience. Prior to shipping my purchase I was contacted to make sure I had the right components to ensure the product would work for me. Highly recommended!”

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Posted 3 years ago

“Excellent advice and service. Recommended bike rack Saris Freedom 4 arrived quickly and easy to assemble and install. Added the locking pin to secure the bike rack to the car.”

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Posted 3 years ago

“I have not received the product”

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Posted 3 years ago

Hi Denise, I'm sorry that there was a delay in you receiving the products you ordered! I will be looking into this immediately and reach out to you when I have some info. Best, Eric

Posted 3 years ago

“The wrong part was sent and I've recently sent it back with the return slip issued to me by Rack attack. Waiting to hear back.....”

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Posted 3 years ago

Hi Jon, Thanks for taking the time to explain your experience, we value customer feedback like this and will use this situation to improve going forward. Please let us know when you have received your correct products! Best, Eric

Posted 3 years ago

“Very happy with my purchase!”

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Posted 3 years ago

“No mistake , fast shipping . Merci very much”

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Posted 3 years ago

“Amazingly fast delivery, easy ordering, helped me get exactly what I needed and videos helped with installation. Outside adventure await!”

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Posted 3 years ago

“Customers service is always excellent Very happy with roof racks we purchased”

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Posted 3 years ago

“Easy to order and fast delivery!! Thank you!”

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Posted 3 years ago

“2 days after transaction”

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Posted 3 years ago

“Quick and easy shopping.”

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Posted 3 years ago

“Great personal customer service and very prompt delivery!”

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Posted 3 years ago

Rack Attack is rated 4.8 based on 4,871 reviews