Rack Attack Reviews

Name: Rack Attack
Address: 120 W 3rd Ave, Unit 201, Vancouver, British Columbia
Rating: 4.73

4.7 Rating 5,246 Reviews

93 %

of reviewers recommend Rack Attack

4.7

Based on 5,246 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

About Rack Attack:

Rack Attack is the number 1 retailer of vehicle rack solutions in North America, offering a huge selection of high-quality brands and products, which can be bought online and in any of their stores locations across North America.

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Rack Attack 5 star review on 25th September 2026

Robert M

Rack Attack 5 star review on 22nd February 2026

Prabhjot L

Rack Attack 5 star review on 18th February 2026

Michael D

Jerrad S

733

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“These guys couldn’t be any more knowledgeable and helpful and timely I ordered the package on Monday got it the next day and I live in Eagle Colorado wouldn’t go any place else true professionals especially in this day and age to get that attention very rare almost nonexistent”

Helpful Report

Posted 3 years ago

Hi Robert, thank you for taking the time to leave us a review and for your kind words about our team. We are glad you had a positive experience with us and were impressed by our knowledge and helpfulness. We also appreciate your mention of our timeliness, and we are pleased that you received your order the next day. Providing excellent customer service is our top priority, and we are thrilled that it showed during your interaction with our team. Thank you for choosing Rack Attack, and we hope to see you again soon! Blaze Rack Attack

Posted 3 years ago

“Ship fast and willing to answer questions. Love this company.”

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Posted 3 years ago

“Great doing business with this group. My ordered item arrive quickly. Thanks!”

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Posted 3 years ago

“Rack Attack Team initially tried to assist when I placed the order, by having the items shipped from a store The the items were not packed properly and as a result, the outer cases were damaged. I contacted Rack attack and they were responsive and helpful in resolving the issue.”

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Posted 3 years ago

Hi Caroline, We are sorry to hear that your mail order arrived damaged! I will be reaching out shortly with more information about resolving your issue. Best, Eric

Posted 3 years ago

“Intuitive web experience to find exactly what I was looking for. Great customer service too! I purchased two of the three necessary items for a roof rack (purchased the last item elsewhere), and I received an email to make sure I wasn't missing that item. Someone was actually reviewing each purchase and ensuring it was correct. Thanks!”

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Posted 3 years ago

“Very useful website for finding compatible accessories. Helpful customer service when answering follow-up questions.”

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Posted 3 years ago

“Super fast shipping but the lock cores broke out of their box during shipment. Luckily received everything as they were all loose in bottom of larger box”

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Posted 3 years ago

“Terrific shopping experience. Amazing, top quality camping & travel items. Expensive, yes, but so worth the investment in such quality products. I very highly recommend this business & their products.”

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Posted 3 years ago

“Awesome service!”

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Posted 3 years ago

“Great price Excellent shipping”

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Posted 3 years ago

“Fast delivery and a very good customer sevice from Rack Attack Ottawa team.”

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Posted 3 years ago

“Items come as expected, very quickly and well packaged!”

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Posted 3 years ago

“Great and fast service”

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Posted 3 years ago

“Easy order fast delivery”

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Posted 3 years ago

“The order came from two different locations and arrived before promised. It was a roof rack extension and I was able to extend my rack for the weekend trip. Thanks, Rack Attack”

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Posted 3 years ago

“Good website It was easy to order a bike rack and to pay for it.”

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Posted 3 years ago

“fast and as expected. great expérience!!! il”

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Posted 3 years ago

“Always deliver the best engineered, best looking products Jim B”

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Posted 3 years ago

“My delivery was fast and their customer service was quick to answer all my questions!”

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Posted 3 years ago

“Great customer service, thank you!”

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Posted 3 years ago

Rack Attack is rated 4.7 based on 5,246 reviews