Rack Attack Reviews

Name: Rack Attack
Address: 120 W 3rd Ave, Unit 201, Vancouver, British Columbia
Rating: 4.73

4.7 Rating 5,029 Reviews

93 %

of reviewers recommend Rack Attack

4.7

Based on 5,029 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

About Rack Attack:

Rack Attack is the number 1 retailer of vehicle rack solutions in North America, offering a huge selection of high-quality brands and products, which can be bought online and in any of their stores locations across North America.

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Rack Attack 5 star review on 22nd February 2026

Prabhjot L

Rack Attack 5 star review on 18th February 2026

Michael D

Jerrad S

Rack Attack 5 star review on 17th February 2026

Claude F

730

Anonymous

Anonymous // 01/01/2019

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“Excellent prices and fast shipping!”

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Posted 3 years ago

“Usually things are back ordered but purchasing on sale Thule Hullivator was easy and delivery was quick.”

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Posted 3 years ago

“The rack is great and the company was awesome to work with. There was a snag in the order process that somehow resulted in my address not being recorded. The company called immediately (several times) to get the info needed so the rack could be sent out as soon as possible. Really appreciate the proactive response from the team. I would definitely order from here again and refer friends.”

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Posted 3 years ago

“great service fast delivery”

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Posted 3 years ago

“Delivery was prompt and as promised. Did not receive the complete order (lock cores) but the customer service team was quick to respond, just waiting for confirmation of remaining items being shipped. Rack works great and installation was easy.”

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Posted 3 years ago

“Hasn't arrived so unable to determine good, bad, or otherwise. All I can say is shipping is terrible.”

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Posted 3 years ago

Hi Patrick, I was looking into your order and it looks like it was delivered yesterday. I will be reaching out shortly for more information. Best, Eric

Posted 3 years ago

“Excellent customer service, knowledgeable and courteous. Keep up the great work, please.”

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Posted 3 years ago

“I have purchased 2 bike racks now from Rack Attack. One for my car and one for my truck. I love that Rack Attack price matches with out any effort on the customers part. I also love that they ask for your vehicle info to make sure the rack you selected is compatible with your vehicle. Fast shipping too! Would definitely recommend!”

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Posted 3 years ago

“Rack Attack had the parts I required and they were very quick with shipping. The Thule rack is now installed and I’m pleased with the result.”

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Posted 3 years ago

“Prompt and fast dhipping. Thank you.”

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Posted 3 years ago

“Excellent love it!!!”

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Posted 3 years ago

“Excellent service with help all along the way. Fast shipping. What more could I ask for.”

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Posted 3 years ago

“Great service. Answered my questions and had my rack shipped promptly. Had to return one item that I didn’t require due to no fault of theirs and that was extremely easy to do.”

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Posted 3 years ago

“The purchase using the Rack Attack site was simple to use.”

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Posted 3 years ago

“The part I was told to order didn’t fit in any way.”

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Posted 3 years ago

“Missing parts and customer service keeps sending me in circles”

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Posted 3 years ago

Hi Matthew, Thanks for taking the time to explain your experience, we value customer feedback like this and will use this situation to improve going forward. I will be reaching out shortly to find out what parts you need. Best, Eric

Posted 3 years ago

“The product I order came in a timely manner and serves me just as advertised. Very happy with the product but more than anything I appreciated the patience shown by the tech rep rep, at Rack Attack, with whom I spoke. I was so happy with my Rack Attack experience, that I just placed a follow up order, buying a Kuat Swing Away, and once again, the tech/sales rep was superb in providing help.”

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Posted 3 years ago

“Ordered rack online and received it in good condition. I will use Rack Attack again.”

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Posted 3 years ago

“The roof rack clips I purchased for the Yakima car rack worked fine however, the Yakima rack system did not and I had to return it. So now I need to return the clips I purchased from you. Please inform me how to do this and where to send them to. Thank you.”

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Posted 3 years ago

“Easy ordering process and very quick delivery.”

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Posted 3 years ago

Rack Attack is rated 4.7 based on 5,029 reviews