Rack Attack Reviews

Name: Rack Attack
Address: 120 W 3rd Ave, Unit 201, Vancouver, British Columbia
Rating: 4.75

4.8 Rating 4,871 Reviews

94 %

of reviewers recommend Rack Attack

4.8

Based on 4,871 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Rack Attack:

Rack Attack is the number 1 retailer of vehicle rack solutions in North America, offering a huge selection of high-quality brands and products, which can be bought online and in any of their stores locations across North America.

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Rack Attack 5 star review on 11th August 2025

709

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“As far as rack attack goes their great fast shipping. I will think twice before ordering anything that is not in stock. took over six months to get the parts to mount my rack to my truck.”

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Posted 3 years ago

“It was good. Arrived quickly.”

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Posted 3 years ago

“Always easy to order on Rack Attack.”

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Posted 3 years ago

“Great customer service via the phone. Didn’t try to upsell me away from a open box rack. Worth the money for a good rack. Took 3 bikes up the mountain and having the Yakima swing out was great”

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Posted 3 years ago

“Fast and easy”

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Posted 3 years ago

“Quick response! Thanks!”

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Posted 3 years ago

“Quick and accurate delivery.”

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Posted 3 years ago

“There was a delay in the treatment of my order and you guys made sure I got my parts in time. I changed my mind on the length of the cross bars I ordered and you arranged an easy return process. Great web feature: Automatic price match.”

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Posted 3 years ago

“Requested overnight delivery. Received in a timely manner allowing me to get rack installed before my cross country move.”

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Posted 3 years ago

“Rack Attrack were outstanding... Great service and insightful help made the experience very smooth..”

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Posted 3 years ago

“Awesome service! Product was a perfect fit!”

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Posted 3 years ago

“Oh my lord I just called to get a price on a receiver hitch 1 1/4 for a Nissan Versa note 2018. They gave me a price of 320 approximately for hitch no wiring bare bones with another 230 installation. What a blatant rip off. I priced Action truck was almost 250 cheaper. UHaul was 250 installed. Good luck staying in business with prices like that.”

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Posted 3 years ago

“I found the navigation of the website clumsy. Everytime I wanted some slight change I had to go back to the very beginning in selecting the rack, rather than just one step back. However, shipping was very quick.”

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Posted 3 years ago

Hi Carol, Thanks for taking the time to explain your experience, we value customer feedback like this and will use this situation to improve going forward. Best, Eric

Posted 3 years ago

“We knew our order was going to be on backorder when we placed it, and I was very pleased that rack attack communicated with us throughout the delay. Would definitely recommend 👌”

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Posted 3 years ago

“Great experience! Prompt and professional customer service with quick delivery.”

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Posted 3 years ago

“Rack Attack Atlanta and Austin were extremely accommodating and understanding when my online order did not process correctly. Both stores worked together to make the order correct and shipped my gear from one store to the other making for a simple transaction. Their prices and gear selection are incredible and customer service is exemplary. Will shop them again!!”

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Posted 3 years ago

“Great product and excellent customer service for the installation.”

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Posted 3 years ago

“Great communication, quick shipment! Very happy with the product.”

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Posted 3 years ago

“Very prompt in communicating with me and tracking my package when it didn't arrive when initially expected. Good customer service”

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Posted 3 years ago

“The order process was easy and Rack Attack kept me updated on the progress of my ordered due to it being back ordered.”

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Posted 3 years ago

Rack Attack is rated 4.8 based on 4,871 reviews