Rack Attack Reviews

Name: Rack Attack
Address: 120 W 3rd Ave, Unit 201, Vancouver, British Columbia
Rating: 4.74

4.7 Rating 4,992 Reviews

94 %

of reviewers recommend Rack Attack

4.7

Based on 4,992 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Rack Attack:

Rack Attack is the number 1 retailer of vehicle rack solutions in North America, offering a huge selection of high-quality brands and products, which can be bought online and in any of their stores locations across North America.

Visit Website

Write Your review

Tell us how Rack Attack made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Rack Attack 5 star review on 12th February 2026

Anonymous

Rack Attack 5 star review on 28th December 2025

Anonymous

722

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good, the delivery was extremely fast. I strong recomad have business with Rack Attack”

Helpful Report

Posted 3 years ago

“Online stock estimate was inaccurate, so I had to get the item shipped to me instead of picking it up locally. However, customer support was to notch through the entire process.”

Helpful Report

Posted 3 years ago

“I recently purchased a used car with a Thule rack on it and there was no key. I contacted Thule directly but they were out of the key I needed that is how I discovered Rack Attack.So grateful that they had one in stock. I was able to remove the rack easily. Thank you.”

Helpful Report

Posted 3 years ago

“quick delivery; great price; free shipping”

Helpful Report

Posted 3 years ago

“Good price, quick processing and shipping. Helpful videos for product info and install. Will absolutely use Rack Attack again!”

Helpful Report

Posted 3 years ago

“Product came quickly and worked perfectly”

Helpful Report

Posted 3 years ago

“All around stellar service!”

Helpful Report

Posted 3 years ago

“Quick delivery from Canada. Good price. The box of my bike rack had clearly been previously opened and repacked which perhaps should have been mentioned but the product inside was perfect so I can't complain.”

Helpful Report

Posted 3 years ago

“Very happy with the products and service”

Helpful Report

Posted 3 years ago

“Super fast shipping. The exact part I needed for my Kuat rack!”

Helpful Report

Posted 3 years ago

“Excellent Excellent roof rack system. Installed it on my lifted truck and it's amazing, highly recommend this system on any truck.”

Helpful Report

Posted 3 years ago

“I ordered the Dometic Slide Mount kit 35/40/45 but received 50/55/60. Usually bigger is better but not in this case as space is limited where intended to install. I am still waiting on the fridge/cooler to arrive to confirm fit before returning for size ordered. Can’t blame Rack Attack for the mix up as the order comes direct from manufacturer.”

Helpful Report

Posted 3 years ago

Hi Robert, We apologize for the mix-up with your product! I will be in touch shortly with more information! Best, Eric

Posted 3 years ago

“Online experience was good but the product was horribly over-priced.”

Helpful Report

Posted 3 years ago

“Staff called to confirm how I would be using the rack and at what load. Very helpful!”

Helpful Report

Posted 3 years ago

“This is a great product perfect for the 1/2 ton truck with the swing away extension in place I can even drop down the tail gate without swinging the bikes away or I have the option to swing the bike away for easier load the 1/2 ton this was exactly what I was looking for. Easy to put together and set up.”

Helpful Report

Posted 3 years ago

“Couldn't find these anywhere and rack attack csme though big. Order was easy and delivered quickly. No complaints”

Helpful Report

Posted 3 years ago

“Great service! New keys work perfectly.”

Helpful Report

Posted 3 years ago

“Exactly what I was in need of. Quick delivery, earlier than anticipated.”

Helpful Report

Posted 3 years ago

“Seen a guy at the park with the bike rack I asked him a few questions about it then ordered it the next day. It’s a great rack. Had a small issue, I contacted customer service and they got back to me right away and fixed the issue no charge.”

Helpful Report

Posted 3 years ago

“RackAttack Team matched my equipment and shipped at no time. Thank you.”

Helpful Report

Posted 3 years ago

Rack Attack is rated 4.7 based on 4,992 reviews