Rack Attack Reviews

Name: Rack Attack
Address: 120 W 3rd Ave, Unit 201, Vancouver, British Columbia
Rating: 4.72

4.7 Rating 5,277 Reviews

93 %

of reviewers recommend Rack Attack

4.7

Based on 5,277 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

About Rack Attack:

Rack Attack is the number 1 retailer of vehicle rack solutions in North America, offering a huge selection of high-quality brands and products, which can be bought online and in any of their stores locations across North America.

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Rack Attack 5 star review on 22nd February 2026

Prabhjot L

Rack Attack 5 star review on 18th February 2026

Michael D

Jerrad S

Rack Attack 5 star review on 17th February 2026

Claude F

730

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I had been trying to purchase a Yakima roof rack for my Highlander since the summer of 2022 from an online dealer who never had all the components, but said they were back ordered and will be "in shortly." After several months, I contacted Rack Attack online and it appeared they had all the parts I needed. I had a "live chat" with an associate and he confirmed all the parts were in stock. I placed my order and had the rack in 2 days. I am completely satisfied with my Rack Attach experience.”

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Posted 3 years ago

“Fast, knowledgeable, and would absolutely recommend.”

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Posted 3 years ago

“Got here super fast! Love the rack too!”

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Posted 3 years ago

“My experience with Rack Attack was excellent. No hassle and easy.”

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Posted 3 years ago

“Delivery was quick and package was shipped in good condition and assembly was easy.”

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Posted 3 years ago

“Quick service. Item was on back order. Did not charge me till the item was back in stock and they contacted me to find out if I still wanted it. Quick shipping.”

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Posted 3 years ago

“Quick and easy”

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Posted 3 years ago

“Great vendor. Purchased from Rack Attack several times and have had only positive experiences. Customer service is responsive and helpful. Will be back.”

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Posted 3 years ago

“Fast responses, great shipping, will buy again!”

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Posted 3 years ago

“It hasn’t arrived yet… ***update*** Parcel was shipped in 2 different orders to get the order quicker (carrier was constantly changing delivery dates, no fault of rack attack). Received both packages, and had great customer service from Rack Attack!”

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Posted 3 years ago

Drew, Upon looking into your shipments, we show part of it was delivered on 1/16 and the other part (shipped separately) was delayed due to "severe weather". We are sorry about this delay, but we will reach out to you to discuss further. Thanks, Matt Rack Attack

Posted 3 years ago

“Knowledgable staff, excellent inventory of products, fast and friendly customer service. I've purchase racks and accessories from others in the past, but now that I know about Rack Attack I will not buy from anyone else. Kudos!”

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Posted 3 years ago

“Customer service was amazing, had an issue with my card they called me directly to get it fixed and the rack shipped in 2 days and was super easy to install and fit great. They were my the most affordable option and clearly the best. I will go to them for any rack needs I have.”

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Posted 3 years ago

“Very pleased, product’s arrived promptly tech service was very helpful”

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Posted 3 years ago

“Great price. Great service. Timely and accurate shipping. What more could I hope for?”

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Posted 3 years ago

“Rack Attack's website was easy to use and find what I need. Received a quick response when using the online chat to ask a few questions. The "Save Cart" feature was especially nice when shopping around so I could easily return to the cart I had.”

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Posted 3 years ago

“A Great deal, Great delivery, Great Rack for our e-Bike - Yakima”

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Posted 3 years ago

“Great company to buy from with lightning fast shipping. Couldn't be happier.”

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Posted 3 years ago

“I like my rack but I didn't get my cargo box that I also ordered”

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Posted 3 years ago

Hi Zach, The cargo box ships directly from Thule, and the process takes a bit longer. One of my colleagues emailed you a few more details on the process. We appreciate your patience. Best, Blaze Rack Attack

Posted 3 years ago

“I ordered a new hitch mount rack for my mtn bike, after a bit of research the one I decided on was not available locally but so I ordered it through Rack Attack. It arrived in less than a week! Living in a rural community, this was far faster than going out to the nearest dealer and I am ready to hit the road again.”

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Posted 3 years ago

“Good quality product with fast shipping . Highly recommend it”

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Posted 3 years ago

Rack Attack is rated 4.7 based on 5,277 reviews