Rack Attack Reviews

Name: Rack Attack
Address: 120 W 3rd Ave, Unit 201, Vancouver, British Columbia
Rating: 4.74

4.7 Rating 4,965 Reviews

94 %

of reviewers recommend Rack Attack

4.7

Based on 4,965 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Rack Attack:

Rack Attack is the number 1 retailer of vehicle rack solutions in North America, offering a huge selection of high-quality brands and products, which can be bought online and in any of their stores locations across North America.

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Rack Attack 5 star review on 25th December 2025

712

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick delivery from Canada. Good price. The box of my bike rack had clearly been previously opened and repacked which perhaps should have been mentioned but the product inside was perfect so I can't complain.”

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Posted 3 years ago

“Very happy with the products and service”

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Posted 3 years ago

“Super fast shipping. The exact part I needed for my Kuat rack!”

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Posted 3 years ago

“Excellent Excellent roof rack system. Installed it on my lifted truck and it's amazing, highly recommend this system on any truck.”

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Posted 3 years ago

“I ordered the Dometic Slide Mount kit 35/40/45 but received 50/55/60. Usually bigger is better but not in this case as space is limited where intended to install. I am still waiting on the fridge/cooler to arrive to confirm fit before returning for size ordered. Can’t blame Rack Attack for the mix up as the order comes direct from manufacturer.”

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Posted 3 years ago

Hi Robert, We apologize for the mix-up with your product! I will be in touch shortly with more information! Best, Eric

Posted 3 years ago

“Online experience was good but the product was horribly over-priced.”

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Posted 3 years ago

“Staff called to confirm how I would be using the rack and at what load. Very helpful!”

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Posted 3 years ago

“This is a great product perfect for the 1/2 ton truck with the swing away extension in place I can even drop down the tail gate without swinging the bikes away or I have the option to swing the bike away for easier load the 1/2 ton this was exactly what I was looking for. Easy to put together and set up.”

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Posted 3 years ago

“Couldn't find these anywhere and rack attack csme though big. Order was easy and delivered quickly. No complaints”

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Posted 3 years ago

“Great service! New keys work perfectly.”

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Posted 3 years ago

“Exactly what I was in need of. Quick delivery, earlier than anticipated.”

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Posted 3 years ago

“Seen a guy at the park with the bike rack I asked him a few questions about it then ordered it the next day. It’s a great rack. Had a small issue, I contacted customer service and they got back to me right away and fixed the issue no charge.”

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Posted 3 years ago

“RackAttack Team matched my equipment and shipped at no time. Thank you.”

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Posted 3 years ago

“Great. Easy purchase. Fast delivery. Thanks.”

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Posted 3 years ago

“Very good bike rack. Fast delivery.”

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Posted 3 years ago

“They were very helpful - and friendly - and found everything I needed and even put it in a “cart” for me.”

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Posted 3 years ago

“Love my new bike rack! No more knocking up my bike or car! So easy to load and unload, worth every penny and quick delivery🥰”

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Posted 3 years ago

“Alex was very helpful! Great advice, great service!”

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Posted 3 years ago

“Awesome service, quick response to my inquiries and all the shipment have arrived quickly at my house minus the ones I just ordered. I received orders faster than expected and they have reached out with questions when I order different components for different cars because they wanted me to have a successful installation.”

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Posted 3 years ago

“I’m am very happy with the prompt, professional service at Rack Attack Vaughan. I called on a Monday morning to make an appointment to have a Thule rack and Compass system installed. I got an appointment for the same day. They were on time and the work was completed within an hour. I have made several trips with two kayaks on the racks and am thrilled with the product and the installation! I would highly recommend Rack Attack in Vaughan!”

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Posted 3 years ago

Rack Attack is rated 4.7 based on 4,965 reviews