Rack Attack Reviews

Name: Rack Attack
Address: 120 W 3rd Ave, Unit 201, Vancouver, British Columbia
Rating: 4.73

4.7 Rating 5,029 Reviews

93 %

of reviewers recommend Rack Attack

4.7

Based on 5,029 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

About Rack Attack:

Rack Attack is the number 1 retailer of vehicle rack solutions in North America, offering a huge selection of high-quality brands and products, which can be bought online and in any of their stores locations across North America.

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Rack Attack 5 star review on 22nd February 2026

Prabhjot L

Rack Attack 5 star review on 18th February 2026

Michael D

Jerrad S

Rack Attack 5 star review on 17th February 2026

Claude F

730

Anonymous

Anonymous // 01/01/2019

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“Very quick turnaround time. I would order from rackattack agaim.”

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Posted 3 years ago

“I chose Rack Attack to purchase my bike carrier due to their price matching. Fast and free shipping.”

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Posted 3 years ago

“Michelle from customer service went above and beyond during my buying process for a hitch bike rack. From finding me a rack that matches my criteria to ensuring it arrived on time for a bike trip. Excellent service, very competitive pricing.”

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Posted 3 years ago

“Rack Attack staff was responsive, informative, and very helpful in getting the Dometic cooler delivered to me! Thanks so much. You guys rock!”

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Posted 3 years ago

“My experience was fantastic. Ordering was easy, delivery was quick. Totally would recommend Rack Attack.”

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Posted 3 years ago

“EXCELLENT service . I ordered one day I got my order the next day. Great people to deal with . Thank you very much .”

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Posted 3 years ago

“Great products and knowledgeable staff.”

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Posted 3 years ago

“At first I talked to a sale-man in Vancouver who was suppose to check the availability and call me back - he never did call back. I called many time and ended up being at the main office so they were transferring me in Vancouver... I got the rack - I need to try it on now but it was a long process and a lot of phone call...”

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Posted 3 years ago

Hi Karine, Thanks for taking the time to explain your experience, we value customer feedback like this and will use this situation to improve going forward. I will be reaching out shortly for more information. Best, Eric

Posted 3 years ago

“ordered it, got it quick”

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Posted 3 years ago

“I love my anti theft hitch lock.”

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Posted 3 years ago

“Rack Attack made it airtight that I was ordering a correct pairing between my CR-V and the type Thule rack I'd bout at a separate place. I was glad they helped avert serious buyers' remorse by leaving zero guesswork I had the right kit”

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Posted 3 years ago

“Rack Attack has been GREAT to work with- they were helpful with my order and even answered special equipment questions. They kept me up to date and were prompt!”

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Posted 3 years ago

“No problems with equipment. Got a great deal. Had kayak rack installed at REI. They got it on with no problems in 45 mins.”

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Posted 3 years ago

“Great website, fast shipping!”

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Posted 3 years ago

“They made it very easy to figure out which product was right for my bare-roof car. Shipment arrived promptly and well packaged. Installation took some time but was totally straight-forward. Highly recommend.”

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Posted 3 years ago

“Great transaction. Delivered our bike rack quickly.”

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Posted 3 years ago

“They had the product I wanted at their warehouse but not in the store. The rep was super helpful and picked it up for me. Prices are competitive and the service was awesome. I will definitely be back and have already recommended Rack Attack to friends. You guys do good work!!!”

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Posted 3 years ago

“Very prompt service at store. Great how to videos”

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Posted 3 years ago

“website was easy to use. Delivery was amazing, much faster than I had come to expect in this era of Covid delays”

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Posted 3 years ago

“Great to deal with a company that offers such good service and quality products.”

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Posted 3 years ago

Rack Attack is rated 4.7 based on 5,029 reviews