Rack Attack Reviews

Name: Rack Attack
Address: 120 W 3rd Ave, Unit 201, Vancouver, British Columbia
Rating: 4.73

4.7 Rating 5,246 Reviews

93 %

of reviewers recommend Rack Attack

4.7

Based on 5,246 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

About Rack Attack:

Rack Attack is the number 1 retailer of vehicle rack solutions in North America, offering a huge selection of high-quality brands and products, which can be bought online and in any of their stores locations across North America.

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Rack Attack 5 star review on 25th September 2026

Robert M

Rack Attack 5 star review on 22nd February 2026

Prabhjot L

Rack Attack 5 star review on 18th February 2026

Michael D

Jerrad S

733

Anonymous

Anonymous // 01/01/2019

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“Knowledgeable, helpful, and at a very competitive price.”

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Posted 3 years ago

“Quality product, delivered quickly.”

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Posted 3 years ago

“There are several places not able to tighten up to secure and loose key lock system. No cover on T-bolt & clamps. Willing to replace different model.”

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Posted 3 years ago

Thank you for your feedback, and I apologize for the negative experience. I'll contact you directly to investigate and provide a replacement or spare parts as required. Stay tuned! Blaze Rack Attack

Posted 3 years ago

“Work, price, and especially the customer service was fantastic. I did not really like that you added a Rack Attack sticker to my bike rack however. I wasn’t consulted on this, and now I have to try and remove it myself”

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Posted 3 years ago

“I usually don't write reviews but I have to say I was blown away by the customer service at the Victoria location. The employees were exceptionally helpful and I left the store with amazing racks that were perfect for my car. I would highly recommend Rack attack.”

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Posted 3 years ago

“I'm commenting on an order for locks for this rack. I received the incorrect item, and could not speak to a human. No exchange was offered. I received a postage-paid label, however, when I mailed the item in the box I received it in it was returned to me, as the postage was not priority mail. The original box was a "priority mail" box. I had to repackage and drive to the post office again to return the incorrect item. My time and expensive gasoline. I then had to place another order for the correct item and pay again. I'm now waiting to see what happens. NOT GOOD CUSTOMER SUPPORT!”

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Posted 3 years ago

William, We are sorry to hear about this experience. I will be reaching out to you right away to get this fixed for you. Thanks, Matt Rack Attack

Posted 3 years ago

“Ordered this rack after searching various websites and online reviews. The rack arrived quickly and was just what I needed to transport 5 sets of skis. Well built, seems solid and works perfectly. I used rack attack before and am never disappointed. Highly recommend.”

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Posted 3 years ago

“Easy to install , very practical and can get in the underground parking lot without problem Model Y )”

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Posted 3 years ago

“Rack Attack always delivers! I'm been impressed with their inventory selection. I've been able to find all the parts & accessories I need. Other vendors have fallen short. Their communication skills are second to none. Holidays, weekends, doesn't matter they respond. Rack Attack is my go to for all my Car Rack needs. Thanks guys!”

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Posted 3 years ago

“I had been trying to purchase a Yakima roof rack for my Highlander since the summer of 2022 from an online dealer who never had all the components, but said they were back ordered and will be "in shortly." After several months, I contacted Rack Attack online and it appeared they had all the parts I needed. I had a "live chat" with an associate and he confirmed all the parts were in stock. I placed my order and had the rack in 2 days. I am completely satisfied with my Rack Attach experience.”

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Posted 3 years ago

“Fast, knowledgeable, and would absolutely recommend.”

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Posted 3 years ago

“Got here super fast! Love the rack too!”

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Posted 3 years ago

“My experience with Rack Attack was excellent. No hassle and easy.”

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Posted 3 years ago

“Delivery was quick and package was shipped in good condition and assembly was easy.”

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Posted 3 years ago

“Quick service. Item was on back order. Did not charge me till the item was back in stock and they contacted me to find out if I still wanted it. Quick shipping.”

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Posted 3 years ago

“Quick and easy”

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Posted 3 years ago

“Great vendor. Purchased from Rack Attack several times and have had only positive experiences. Customer service is responsive and helpful. Will be back.”

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Posted 3 years ago

“Fast responses, great shipping, will buy again!”

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Posted 3 years ago

“It hasn’t arrived yet… ***update*** Parcel was shipped in 2 different orders to get the order quicker (carrier was constantly changing delivery dates, no fault of rack attack). Received both packages, and had great customer service from Rack Attack!”

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Posted 3 years ago

Drew, Upon looking into your shipments, we show part of it was delivered on 1/16 and the other part (shipped separately) was delayed due to "severe weather". We are sorry about this delay, but we will reach out to you to discuss further. Thanks, Matt Rack Attack

Posted 3 years ago

“Knowledgable staff, excellent inventory of products, fast and friendly customer service. I've purchase racks and accessories from others in the past, but now that I know about Rack Attack I will not buy from anyone else. Kudos!”

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Posted 3 years ago

Rack Attack is rated 4.7 based on 5,246 reviews