Rack Attack Reviews

Name: Rack Attack
Address: 120 W 3rd Ave, Unit 201, Vancouver, British Columbia
Rating: 4.75

4.8 Rating 4,868 Reviews

94 %

of reviewers recommend Rack Attack

4.8

Based on 4,868 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Rack Attack:

Rack Attack is the number 1 retailer of vehicle rack solutions in North America, offering a huge selection of high-quality brands and products, which can be bought online and in any of their stores locations across North America.

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Rack Attack 5 star review on 7th August 2025

Saul C

Rack Attack 5 star review on 24th July 2025

Anonymous

Rack Attack 5 star review on 12th June 2025

Jerry M

708

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service experience from pre-sale, the buying experience, and follow up for tech support.”

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Posted 2 years ago

“Long time customer. Vancouver was great in the 90s Mississauga store is inept Coquitlam store just saved the day.”

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Posted 2 years ago

Hi Richard, I apologize that you did not have a good experience, that's not what we want for our customers! We'll do our best to use your feedback to help us get better in the future. I will be reaching out shortly for more information. Best, Eric

Posted 2 years ago

“Your service was awesome and keys fit perfectly.”

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Posted 2 years ago

“Very happy with your service and my purchase. One item out of the two wasn’t available then a couple of days later the item became available and both items were shipped together with hardly a delay. Awesome, Thanks.”

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Posted 2 years ago

“It is absolutely AMAZING !! Just wonderful fits like a glove to Mercedes Benz w123 1985 300D Can't be any better !!! Would love to send pic but don't know how to do that :)”

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Posted 2 years ago

“Excellent instructions, guidance to pick the correct products. Great delivery time”

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Posted 2 years ago

“Excellent customer service! Kept me up to date on backordered pieces, helped me change my order and got my new roof rack sent out the next day. Really appreciate the communication.”

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Posted 2 years ago

“Looks great. Can't wait to put them to the test”

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Posted 2 years ago

“I have not received my order yet and would like to cancel”

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Posted 2 years ago

We appreciate your feedback. It looks like UPS lost your package - please accept our apologies on their behalf. We have processed a full refund for your order.

Posted 2 years ago

“Excellent service, lead times were good, well stocked.”

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Posted 2 years ago

“Good service”

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Posted 2 years ago

“Fast shipping and item was perfect. Thx!”

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Posted 3 years ago

“Only thing I was a little bummed about is no one told me I needed to buy adapters for the tacoma. Still rated 5 stars cause I don’t know if I actually told anyone what I was driving. This was likely on me. Guys we’re friendly and professional, would recommend to anyone.”

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Posted 3 years ago

“Everyone was very friendly. I called told them what I was looking for, they put an order together for me, emailed it to me. All I had to do was hit order, pay and it was on its way. Thank you!”

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Posted 3 years ago

“Pros: Product arrived quickly. Ordered an open box product which appeared brand new. Locks were keyed to match equipment already owned.”

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Posted 3 years ago

“After searching all over the country, and speaking with Yakima corp., I was at a dead end until I got ahold of Rack Attack and they allowed me to place a back order and in just a couple of weeks, I had my item. Thanks, Rack Attack”

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Posted 3 years ago

“Super easy to deal with them and very client oriented! Awesome guys !”

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Posted 3 years ago

“Awesome service! Strong strudy racks. Was easy to assemble”

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Posted 3 years ago

“Easy to navigate site, fast, reasonable shipping. Was one of the only retailers with the item in stock for immediate shipping. (Dometic Hydration Water Jug). The only reason for 4 stars instead of 5 was that a different color jug was delivered than the one I ordered. Same item, no impact on usability.”

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Posted 3 years ago

“I talked to a salesman before ordering, who was super helpful. I saved a bundle by ordering open box, and the order arrived two days early!”

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Posted 3 years ago

Rack Attack is rated 4.8 based on 4,868 reviews