Rack Attack Reviews

Name: Rack Attack
Address: 120 W 3rd Ave, Unit 201, Vancouver, British Columbia
Rating: 4.72

4.7 Rating 5,277 Reviews

93 %

of reviewers recommend Rack Attack

4.7

Based on 5,277 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

About Rack Attack:

Rack Attack is the number 1 retailer of vehicle rack solutions in North America, offering a huge selection of high-quality brands and products, which can be bought online and in any of their stores locations across North America.

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Rack Attack 5 star review on 22nd February 2026

Prabhjot L

Rack Attack 5 star review on 18th February 2026

Michael D

Jerrad S

Rack Attack 5 star review on 17th February 2026

Claude F

730

Anonymous

Anonymous // 01/01/2019

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“I like that when I went to order, they brought up a lower price from Amazon and matched it for their order. The rack arrived when they said it would and it was easy to assemble.”

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Posted 3 years ago

“I could not be more happy with my experience with Rack Attack. Their website ease of use and the customer service is fantastic! Jakob fixed my slight shipping issue immediately.”

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Posted 3 years ago

“Website easy to use and track inventory.”

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Posted 3 years ago

“I purchased a Yakima Easy Rider trailer and a Yakima OutPost truck rack set from rack attack and am greatly pleased with the pricing and fast shipping. Will recommend them to those looking for racks.”

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Posted 3 years ago

“Great experience with Rack Attack, the website was helpful and I got a call from the local store very soon after I ordered to make sure there were no problems. The only criticism is that the website was a bit too pessimistic on the delivery time but I got the product in one day. Awesome experience.”

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Posted 3 years ago

“This purchase was exactly what I needed to make my Thule rooftop bike carrier work. The advice you gave was spot on and the parts arrived quickly. The delivery was tracked in detail. I hope you pay Eugene enough since I may steal him away to work with me.”

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Posted 3 years ago

“Only place to get my racks and accessories for the last 10 years. Best knowledgeable staff and FAST shipping.”

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Posted 3 years ago

“Never buy open box items online just to save a few bucks. Complete rack order was missing item, got multiple deliveries from different stores, had to call multiple times to clear it up.”

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Posted 3 years ago

Hi Danny, I'm sorry to hear that you are having trouble with your mail order. I will be reaching out shortly with more information. Best, Eric

Posted 3 years ago

“Customer service is awesome. They make it impossible to order the wrong product.”

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Posted 3 years ago

“Easy to find the right items for your vehicle.”

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Posted 3 years ago

“Excellent. Easy to use website. Great selection. Quick to ship. Excellent support.”

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Posted 3 years ago

“The yakima clips I purchased for my basline tower setup came in excellent condition and fit my vehicle perfectly. The level of detail about the product on the site along with the fact that the company double checks the fit against my vehicle before confirming the sale made me feel comfortable purchasing yakima products from Rack Attack as a 3rd party seller. Will definitely buy from this company again!”

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Posted 3 years ago

“Excellent product. Great instructions made even better by the YouTube videos for installation help. The only minor issue is that my racks didn’t come with enough rubber stripping for the top.”

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Posted 3 years ago

“Fast shipping. Great service.”

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Posted 3 years ago

“Fast shipping, good prices”

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Posted 3 years ago

“Super helpful and professional!!! Great company!”

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Posted 3 years ago

“Item was received quickly and also was the most reasonable priced shipping to Hawaii compared to anyone else on the internet.”

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Posted 3 years ago

“Ordering from Rack Attack was a piece of cake. The order processing and delivery was quick, and the package was accurate and intact. I installed my crossbars, and I am entirely pleased with my purchase. I'll definitely be back to Rack Attack when I decide which basket/box I want to put on my car.”

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Posted 3 years ago

“Lots of cool stuff in this store, staff were helpful and easy to talk to - no pressure.”

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Posted 3 years ago

“I want to start by saying that communication from Rack Attack was amazing. I had many questions and they replied every time and knowledgeable answers. They helped me pick out what I was looking for at a great price. My Thule full rack systems was perfect. Thanks again”

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Posted 3 years ago

Rack Attack is rated 4.7 based on 5,277 reviews