Rack Attack Reviews

Name: Rack Attack
Address: 120 W 3rd Ave, Unit 201, Vancouver, British Columbia
Rating: 4.75

4.8 Rating 4,864 Reviews

94 %

of reviewers recommend Rack Attack

4.8

Based on 4,864 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Rack Attack:

Rack Attack is the number 1 retailer of vehicle rack solutions in North America, offering a huge selection of high-quality brands and products, which can be bought online and in any of their stores locations across North America.

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Rack Attack 5 star review on 7th August 2025

Saul C

Rack Attack 5 star review on 24th July 2025

Anonymous

Rack Attack 5 star review on 12th June 2025

Jerry M

708

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very happy with the products and service”

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Posted 2 years ago

“Super fast shipping. The exact part I needed for my Kuat rack!”

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Posted 2 years ago

“Excellent Excellent roof rack system. Installed it on my lifted truck and it's amazing, highly recommend this system on any truck.”

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Posted 2 years ago

“I ordered the Dometic Slide Mount kit 35/40/45 but received 50/55/60. Usually bigger is better but not in this case as space is limited where intended to install. I am still waiting on the fridge/cooler to arrive to confirm fit before returning for size ordered. Can’t blame Rack Attack for the mix up as the order comes direct from manufacturer.”

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Posted 2 years ago

Hi Robert, We apologize for the mix-up with your product! I will be in touch shortly with more information! Best, Eric

Posted 2 years ago

“Online experience was good but the product was horribly over-priced.”

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Posted 2 years ago

“Staff called to confirm how I would be using the rack and at what load. Very helpful!”

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Posted 2 years ago

“This is a great product perfect for the 1/2 ton truck with the swing away extension in place I can even drop down the tail gate without swinging the bikes away or I have the option to swing the bike away for easier load the 1/2 ton this was exactly what I was looking for. Easy to put together and set up.”

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Posted 2 years ago

“Couldn't find these anywhere and rack attack csme though big. Order was easy and delivered quickly. No complaints”

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Posted 2 years ago

“Great service! New keys work perfectly.”

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Posted 2 years ago

“Exactly what I was in need of. Quick delivery, earlier than anticipated.”

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Posted 2 years ago

“Seen a guy at the park with the bike rack I asked him a few questions about it then ordered it the next day. It’s a great rack. Had a small issue, I contacted customer service and they got back to me right away and fixed the issue no charge.”

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Posted 2 years ago

“RackAttack Team matched my equipment and shipped at no time. Thank you.”

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Posted 2 years ago

“Great. Easy purchase. Fast delivery. Thanks.”

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Posted 2 years ago

“Very good bike rack. Fast delivery.”

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Posted 2 years ago

“They were very helpful - and friendly - and found everything I needed and even put it in a “cart” for me.”

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Posted 2 years ago

“Love my new bike rack! No more knocking up my bike or car! So easy to load and unload, worth every penny and quick delivery🥰”

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Posted 2 years ago

“Alex was very helpful! Great advice, great service!”

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Posted 2 years ago

“Awesome service, quick response to my inquiries and all the shipment have arrived quickly at my house minus the ones I just ordered. I received orders faster than expected and they have reached out with questions when I order different components for different cars because they wanted me to have a successful installation.”

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Posted 2 years ago

“I’m am very happy with the prompt, professional service at Rack Attack Vaughan. I called on a Monday morning to make an appointment to have a Thule rack and Compass system installed. I got an appointment for the same day. They were on time and the work was completed within an hour. I have made several trips with two kayaks on the racks and am thrilled with the product and the installation! I would highly recommend Rack Attack in Vaughan!”

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Posted 2 years ago

“Great shopping experience”

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Posted 2 years ago

Rack Attack is rated 4.8 based on 4,864 reviews