Rack Attack Reviews

Name: Rack Attack
Address: 120 W 3rd Ave, Unit 201, Vancouver, British Columbia
Rating: 4.72

4.7 Rating 5,277 Reviews

93 %

of reviewers recommend Rack Attack

4.7

Based on 5,277 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

About Rack Attack:

Rack Attack is the number 1 retailer of vehicle rack solutions in North America, offering a huge selection of high-quality brands and products, which can be bought online and in any of their stores locations across North America.

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Rack Attack 5 star review on 22nd February 2026

Prabhjot L

Rack Attack 5 star review on 18th February 2026

Michael D

Jerrad S

Rack Attack 5 star review on 17th February 2026

Claude F

730

Anonymous

Anonymous // 01/01/2019

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“great service”

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Posted 3 years ago

“Great customer service and support on my order. Jordan did an outstanding job in getting me everything I needed. Great outfit to do service with !”

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Posted 3 years ago

“Fast delivery”

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Posted 3 years ago

“Easy to navigate website, excellent videos to explain products and very fast shipping. I also like that they have retail locations in case you need to go in person for anything like fitting or to see products in person.”

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Posted 3 years ago

“We needed a replacement key and ordered here. Ordering was easy, tracking was provided, shipping was fast and the correct key arrived. Perfect transaction.”

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Posted 3 years ago

“Super fast service and delivery of my bike rack. Packed very well also.”

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Posted 3 years ago

“Searching for the correct rack and options was far easier than anywhere else. Shipping was super fast and when I called a person actually picked up. 10/10 would buy again.”

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Posted 3 years ago

“Very patient and informative!!!!!I will go back to shop again!”

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Posted 3 years ago

“Hi - After some initial issues with the delivery, RackAttack was extremely helpful in resolving the matter promptly and getting me back on track. Nice to see customer service is alive and well - especially when things take an unexpected twist. Thanks again RackAttack!”

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Posted 3 years ago

Emerich , I am sorry to hear about the condition your rack arrived in! I will be reaching out to you to help make this right! Thanks, Matt Rack Attack

Posted 3 years ago

“Rack attack was great. Went to a store but they didn’t have the full kit. So I went online and ordered it.”

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Posted 3 years ago

“I have used Rack Attack twice now, and both times they ensured that I was ordering the correct rack/parts and as well as answering any questions I had. Sometimes the manufacturer's website leaves uncertainty and it is nice to save wasted time and money by ordering the right parts the first time.”

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Posted 3 years ago

“Fair price and fast service when ordered online. Product is as described.”

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Posted 3 years ago

“Staff was all very helpful and patient making sure I understood which racks would fit my car and also helping me with some assembly issues once I received it”

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Posted 3 years ago

“Ten plus out of five stars. Truly professional and over delivered on all promises. Very knowledgeable and friendly team. Very well done. You have my future business. Thank you!”

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Posted 3 years ago

“package arrived veeeery fast!”

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Posted 3 years ago

“This was a very easy purchase and the live chat was extremely helpful especially when you have questions about what parts are comparable with your car!”

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Posted 3 years ago

“Great website and team behind the site, Rack Attack is my go to when I’m looking at any rack related system or accessories for my vehicles.”

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Posted 3 years ago

“I thought the price was competitive. Shipping took longer than expected. Installation instructions were not so good (I know that's more the manufacturer, but it's all part of the experience.)”

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Posted 3 years ago

“The equipment was correct and arrived quickly. Great experience.”

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Posted 3 years ago

“We ordered replacement keys for our Thule Bike Rack. You helped us with a website issue, and shipping was quick and on time. Would definitely recommend you to others. Thank you for your great service.”

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Posted 3 years ago

Rack Attack is rated 4.7 based on 5,277 reviews