Rack Attack Reviews

Name: Rack Attack
Address: 120 W 3rd Ave, Unit 201, Vancouver, British Columbia
Rating: 4.74

4.7 Rating 4,943 Reviews

94 %

of reviewers recommend Rack Attack

4.7

Based on 4,943 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Rack Attack:

Rack Attack is the number 1 retailer of vehicle rack solutions in North America, offering a huge selection of high-quality brands and products, which can be bought online and in any of their stores locations across North America.

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Rack Attack 5 star review on 8th November 2025

712

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good company, easy to order, shipped fast.”

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Posted 3 years ago

“great they worked”

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Posted 3 years ago

“Online tools to choose the right rack were excellent as was the customer service team when I called to get question answered”

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Posted 3 years ago

“Great prices, knowledgeable staff and quick shipping.”

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Posted 3 years ago

“Purchased three items, one was an open box item. All three items exactly as described and shipped fast.”

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Posted 3 years ago

“My experience with RackAttack was very good. I had questions about the bike rack that I was purchasing and sent an email to RA who was quick to respond. The bike rack was shipped fast and arrived only a few days later!”

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Posted 3 years ago

“Great customer service. I like the open box options for some products. I plan on buying all my roof rack accessories from you guys.”

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Posted 3 years ago

“Shipped to my remote Wyoming address super quickly!! I made the mistake of ordering from Amazon first and they lost my package and gave me a million excuses. I should have saved myself the time and ordered form rack attack in the first place.”

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Posted 3 years ago

“Rack Attack was fast and accurate with the order.”

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Posted 3 years ago

“Great job all around. Thanks!”

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Posted 3 years ago

“Good customer service and prompt delivery. Happy with the open box kayak rack buy.”

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Posted 3 years ago

“Ordered online and it said 5-10 business days for delivery. One of their customer service reps called to clarify a few items within hours of the online order and it was delivered in less than 48 hours.”

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Posted 3 years ago

“Rack Attack had parts I couldn’t get from Yakima or my local dealer.”

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Posted 3 years ago

“Great customer service. Made it very easy to purchase the correct rack for my car by selecting all correct parts for me.”

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Posted 3 years ago

“Very quick turnaround time. I would order from rackattack agaim.”

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Posted 3 years ago

“I chose Rack Attack to purchase my bike carrier due to their price matching. Fast and free shipping.”

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Posted 3 years ago

“Michelle from customer service went above and beyond during my buying process for a hitch bike rack. From finding me a rack that matches my criteria to ensuring it arrived on time for a bike trip. Excellent service, very competitive pricing.”

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Posted 3 years ago

“Rack Attack staff was responsive, informative, and very helpful in getting the Dometic cooler delivered to me! Thanks so much. You guys rock!”

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Posted 3 years ago

“My experience was fantastic. Ordering was easy, delivery was quick. Totally would recommend Rack Attack.”

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Posted 3 years ago

“EXCELLENT service . I ordered one day I got my order the next day. Great people to deal with . Thank you very much .”

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Posted 3 years ago

Rack Attack is rated 4.7 based on 4,943 reviews